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4.7 out of 5

"friendly staff, clean room, great location in the center of Chania, close to the old town. " More

By a verified traveller on Thu 23 May 2019

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Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€100* Per night/room 13 May - 14 May

Junior Suite, City View (Square View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, City View (Old Town View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, City View (Old Town View)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite, City View (Square View)

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Kydon, The Heart City Hotel's good location. Features include free WiFi in public areas and free valet parking, plus a restaurant.

  • Free WiFi
  • Free valet parking
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles

Kydon, The Heart City Hotel ratings based on 14 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kydon, The Heart City Hotel

Everyone (7) Couples (5) Family (1) Other (1)
5 out of 5
friendly staff, clean room, great location in the center of Chania, close to the old town.

Posted by on 23 May 2019

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5 out of 5
The staff was helpful with my baggage, with getting the TV to function, and with getting me an internet connection.

Posted by on 17 May 2019

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5 out of 5

Comfortable well run Hotel

The Kydon city hotel Chaina is very well located on the edge of the old town and has a car park! The staff were very cheerful and helpful at all times. The breakfast buffet was full of variety including local pastries and cheeses. would happily stay there again.

Posted by on 9 Nov 2015

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4 out of 5

Solid, decent hoetl

The hotel generally maintains a very high standard and is in a great location at the heart of the city. Its staff is consistently friendly and helpful. The main issues we had were the fact that the beds were too small. The double bed is not comfortable enough for a couple. Also, the rooms were not made up in our absence despiting being away from our room in all but the siesta hours. Otherwise, I would struggle to find a fault with this hotel.

Posted by on 29 Apr 2015

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5 out of 5

Kydon Hotel, Chania, Crete

Good size room with balcony and fabulous view, staff extremely helpful and pleasant, from reception to restaurant to cleaners, meals excellent quality and choice, would definitely stay here again. Highly recommended! HB

Posted by on 6 Nov 2013

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4 out of 5

Posted by on 3 Aug 2022

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5 out of 5
Hôtel très bien placé pour visiter le centre-ville Personnel très disponible et agréable

Posted by on 2 Jun 2022

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5 out of 5

Posted by on 2 May 2022

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5 out of 5
Kaikin puolin asiallisesti ja ystävällisesti toimiva hotelli.

Posted by on 4 Jul 2021

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4 out of 5
Sehr Zentral dadurch etwas laut. Ansonsten sehr gut.

Posted by on 8 Oct 2019

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Property Features

  • Deli
  • Towels for the beach
  • Conference rooms
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Free valet parking; self parking available for a surcharge

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash and mobile payments.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • One child stays free
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Please note, some room types at this property are not available when booking a stay with children.
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 11
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Health First (Greece)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kydon
  • Kydon Hotel
  • Kydon Hotel Khania
  • Kydon Khania
  • Kydon Heart City Hotel Chania
  • Kydon Heart City Hotel
  • Kydon Heart City Chania
  • Kydon Heart City
  • Kydon, The Heart City
  • Kydon, The Heart City Hotel Hotel
  • Kydon, The Heart City Hotel Chania
  • Kydon, The Heart City Hotel Hotel Chania

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.