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Madame Hortense Hotel

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Photo gallery for Madame Hortense Hotel

Front of property
Property video
A restaurant interior with wooden beams, a central fan, and tables with chairs.
A luxurious bedroom with a bed, a vanity, and a chandelier.
A building with a warm facade, a welcoming entrance with a sign, and decorative plants.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a frosted glass door with a decorative design.

Junior Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A bedroom with a large bed, a tufted headboard, a blue armchair, a small table with a lamp, and a chandelier.

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Elite Double Room

A bedroom with a large bed, a vanity with a mirror, and a chandelier.

Elite Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Design Double Room

A bedroom with a large bed, a chandelier, and a wall with botanical artwork.

Design Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Romantic Double Room

A luxurious bedroom with a large bed, a vanity with a mirror, and a chandelier.

Romantic Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Madame Hortense Hotel

Concierge services, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free hotel. Housekeeping is available on request.
Madame Hortense Hotel offers 5 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include computer monitors and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Madame Hortense Hotel, you're just a quick walk from Chania Central Market. Free WiFi in public areas, breakfast (surcharge), and concierge services are available.
  • Free WiFi (speed: 25+ Mbps)
  • Full breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Chania Central Market and 4 minutes by foot from Old Venetian Harbor
Madame Hortense Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This 3-star Chania hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 2:00 PM.
Guests will receive an access code.
This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 300).
Property Registration Number 1365542
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025