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Palazzo di Pietro

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Photo gallery for Palazzo di Pietro

A historic building entrance with a wooden door, potted plants, and a sign indicating the name and location.
A hotel room with a bed, a bedside table, a mirror, and a window with curtains.
Garden
Deluxe Studio
A building with multiple balconies, outdoor seating, and a courtyard.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
13, Agion Deka Str, Old Harbor, behind the Metropolis Church, Chania, Crete, 73100
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Chania Lighthouse
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a chair, a nightstand with a lamp, and a wall-mounted mirror.

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Palazzo di Pietro

A rooftop terrace, a computer station, and a library are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Palazzo di Pietro offers 6 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Palazzo di Pietro. During your stay, you're just a quick walk from Old Venetian Harbor. Free WiFi in public areas, a rooftop terrace, and a library are available.
  • Free WiFi
  • Amenities include a front-desk safe, a computer, and a rooftop deck
  • Guests have great things to say about the helpful staff and the location
  • Steps from Old Venetian Harbor and 3 minutes by foot from Agora
As a guest of Palazzo di Pietro, you'll find a rooftop terrace, a library, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The luxury Palazzo di Pietro also features a garden, room service (during limited hours), and express check-out. A complete renovation of Palazzo di Pietro was completed in January 2023.

Smoking is allowed in designated areas at this 5-star Chania guesthouse.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 450 metres
  • Street parking available
  • Onsite parking includes off-street options

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift

More

  • 3 floors
  • Built in 1400
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number ΓΕΜΗ 121664158000 / ΜΗΤΕ 1042Κ133Κ2964901
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo di Pietro House Chania
Palazzo di Pietro House
Palazzo di Pietro Chania
Palazzo Di Pietro Chania Crete
Palazzo Di Pietro Hotel Chania
Palazzo di Pietro Guesthouse Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Guesthouse Chania

Palazzo di Pietro Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 323 out of 351 reviews
Rating 8 - Good. 23 out of 351 reviews
Rating 6 - Okay. 3 out of 351 reviews
Rating 4 - Poor. 2 out of 351 reviews
Rating 2 - Terrible. 0 out of 351 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location; individually designed rooms; host very attentive and helpful.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Evelien

Liked: Cleanliness, staff & service, property conditions & facilities
We were warmly welcomed and received many local recommendations and helpful tips. The location is superb right in the city center, but not too loud. Would highly recommend this stay!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, beautiful, and a few steps from the harbour.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay!!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The owner was lovely (as well as her very cute cat) and the staff were very kind and helpful. The location was perfect and walkable to everything.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There isn't Enough words to describe this Beautiful calm relaxing hotel,you have to go and see for yourself.
Stayed 11 nights in Aug 2025
Verified

10/10 Excellent

Sviatlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent property, excellent service. Feels like home away from home
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and centrally located with fantastic staff. Made our stay fantastic, their attention to detail and creating an experience for us was beyond what we had expected. Can’t recommend enough.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
The service at the hotel
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of cozy medieval palace, with easy access to everything, very nice host, who was extremely helpful.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Panagiotis

Liked: Cleanliness, amenities, property conditions & facilities
Great location and amenities, friendly staff!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well appointed
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Darian

Liked: Cleanliness, amenities, property conditions & facilities
The property manager is wonderful! She gave us great tips and recommended areas around the town. This was definitely one of our favorite stays!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL EVER

The most AMAZING place to stay in Crete. We were treated like family. 10/10 experience. If we return to Crete, we will stay here!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No words can describe the hospitality of the owner, Eleutheria..The hotel was absolutely spotless, right in the middle of the old town with restaurants, shops and everything in between. Highly recommend this place! our stay was amazing and we are very grateful to have met such a perfect host! Thank you!😊
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location, charm, and owner!
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing!!! Probably the cutest, most hospitable place I’ve ever stayed. Will be coming back, again and again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not easy but I recommend you to Park at tolo Place. Our host Elutheria is exceptional
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, location and room

One of the best staff I've ever seen in a hôtel. They gave us several advices on the things to do and tips regarding the restaurants. In addition, the location is amazing and the room is unique.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a must if you can stay here!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts, perfect position for exploring and a beautiful room with lovely extra touches!!@ Thanks
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely comfortable, well supplied, and immaculate. The hostess was very friendly, informative and accommodating. The location is excellent!!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Olympia Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm and beauty of our room was beyond expectations and the warm welcome and recommendations from Eleftheria made the stay exceptional. We will definitely be back.
The street in front of the Palazzo
The green room
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Old Town Location!

We had a wonderful stay. The service and location are both excellent. We hope to be back again someday. I also want to thank you for your help before our arrival regarding parking our vehicle. Parking just outside the historical walking district was complicated for us, and your guidance made things much easier by directing us to the nearest free parking.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo di Pietro is a hidden gem - a delightful property with many fascinating elements. It's spotlessly clean. The owner, Eleutheria, was extremely welcoming and helpful, and gave great guidance for interesting things to do, places to eat etc. There were many small touches which made our stay wonderful - we would definitely want to stay here again if re-visiting Chania.
Stayed 5 nights in Oct 2025