Palazzo di Pietro

VIP Access

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Photo gallery for Palazzo di Pietro

Exterior
Superior Suite
Superior Suite | Living room
Garden
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
13, Agion Deka Str, Old Harbor, behind the Metropolis Church, Chania, Crete, 73100
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Agora
    ‪3 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Deluxe Studio

9.8 out of 10
Exceptional
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palazzo di Pietro

Bayside guesthouse in Chania with a rooftop terrace
A rooftop terrace, a computer station, and a library are available at this guesthouse. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a garden are onsite.
Palazzo di Pietro offers 6 accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of the helpful staff at Palazzo di Pietro. During your stay, you're just a quick walk from Old Venetian Harbor. Free WiFi in public areas, a rooftop terrace, and a library are available.
  • Free WiFi
  • Amenities include a front-desk safe, a computer, and a rooftop deck
  • Guests have great things to say about the location and the helpful staff
  • Steps from Old Venetian Harbor and 3 minutes by foot from Agora
As a guest of Palazzo di Pietro, you'll find a rooftop terrace, a library, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Palazzo di Pietro also features a garden, room service (during limited hours), and express check-out. A complete renovation of Palazzo di Pietro was completed in January 2023.

Smoking is allowed in designated areas at this Chania guesthouse.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 350 metres
  • Street parking available
  • Onsite parking includes off-street options

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • No lift

More

  • 3 floors
  • Built in 1400
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2023
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 10:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number ΓΕΜΗ 121664158000 / ΜΗΤΕ 1042Κ133Κ2964901
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palazzo di Pietro House Chania
Palazzo di Pietro House
Palazzo di Pietro Chania
Palazzo Di Pietro Chania Crete
Palazzo Di Pietro Hotel Chania
Palazzo di Pietro Guesthouse Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Chania
Palazzo di Pietro Guesthouse
Palazzo di Pietro Guesthouse Chania

Palazzo di Pietro Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 305 out of 332 reviews
Rating 8 - Good. 23 out of 332 reviews
Rating 6 - Okay. 2 out of 332 reviews
Rating 4 - Poor. 2 out of 332 reviews
Rating 2 - Terrible. 0 out of 332 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Palazzo di Pietro is a hidden gem - a delightful property with many fascinating elements. It's spotlessly clean. The owner, Eleutheria, was extremely welcoming and helpful, and gave great guidance for interesting things to do, places to eat etc. There were many small touches which made our stay wonderful - we would definitely want to stay here again if re-visiting Chania.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michele, Vancouver

Stayed 2 nights in Sep 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

PAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely with a small refrigerator and kettle for boiling water. The area is closed to cars. Finding parking was somewhat challenging. Staff is wonderful! Kind, friendly and helpful. Rooms are very clean
Stayed 9 nights in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm and welcoming local hotel. Very spacious rooms and authentically charming. The opposite of a corporate hotel. Located in the heart of the old town. Important note; there is no parking near any hotel in the old town. Street parking is a 15 minute walk
Stayed 3 nights in Sep 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location; individually designed rooms; host very attentive and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and centrally located with fantastic staff. Made our stay fantastic, their attention to detail and creating an experience for us was beyond what we had expected. Can’t recommend enough.
Stayed 5 nights in Sep 2025

10/10 Excellent

CHERI-ANN

Liked: Cleanliness, staff & service, property conditions & facilities
This property is amazing! We loved our stay here. The room was authentically Greek with beautiful furnishings and the bed was so comfortable. The small attention to detail really makes this property one of a kind! The balcony was our favourite place to enjoy breakfast or a before/after dinner drink. There is a beautiful rooftop terrace as well. The location was close to everything but like most properties in old town Chania, there is no parking close by. The streets are not accessible by car so if you have a rental you will need to find a spot (
Stayed 3 nights in Sep 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the superior suite is a beautiful, spacious room with a large seating area, kitchenette and fridge. Complimentary drinks, snacks and toiletries were included. The staff are friendly, knowledgeable and very welcoming. Stayed here twice now and we’ll probably come back again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There isn't Enough words to describe this Beautiful calm relaxing hotel,you have to go and see for yourself.
Stayed 11 nights in Aug 2025

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eleutheria and the staff made us feel welcome and safe. The place is conveniently located so you can walk around without needing a taxi. Our room was always clean. Also, we were able to purchase excursions with the staff’s assistance. Our trip was an unforgettable experience and I would recommend this place to anyone.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eluetheria, Roxani, and Tonia were all friendly, helpful, and thoughtful. The room was lovely and quaint, built into a beautiful old Venetian building. It was reasonably priced and close to the harbor. We highly recommend it to anyone.
Stayed 7 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a fair amount and have never been taken care of so well. The owner greeted us warmly, gave us an overview (and a map!) of the neighbourhood with the best places to shop and eat. The room was impeccable, well-appointed and had all amenities one would expect plus extras. We had a lovely stay and an to come back to Crete with friends and stay at Palazzo di Pietro again. Efcaristo!
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEST HOTEL EVER

The most AMAZING place to stay in Crete. We were treated like family. 10/10 experience. If we return to Crete, we will stay here!
Stayed 3 nights in Aug 2025

10/10 Excellent

Natashia Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 7 nights in Aug 2025

10/10 Excellent

Olympia Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm and beauty of our room was beyond expectations and the warm welcome and recommendations from Eleftheria made the stay exceptional. We will definitely be back.
The street in front of the Palazzo
The green room
Stayed 3 nights in Aug 2025

10/10 Excellent

Marialuisa, brooklyn

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff, location and room

One of the best staff I've ever seen in a hôtel. They gave us several advices on the things to do and tips regarding the restaurants. In addition, the location is amazing and the room is unique.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mirko, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm of cozy medieval palace, with easy access to everything, very nice host, who was extremely helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, beautiful, and a few steps from the harbour.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic palazzo

The Venetian history of the building is incredible. The room was comfortable and beautifully decorated. Location is perfect for exploring Chania. The advice of our host for things to do and see never missed the mark. The only negative was car parking. You can’t drive in old town and there is limited parking nearby. Be prepared to walk to and from your car.
Stayed 7 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The owner was lovely (as well as her very cute cat) and the staff were very kind and helpful. The location was perfect and walkable to everything.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
This will forever be my place to stay in Chania. Having been before, nothing will compete with the hospitality, kindness, location and ability to book other opportunities through the host. I’ve been to 56 countries and I rate this location as top notch. It’s not a 4 Seasons. It’s culture, family owned and is everything you need if exploring the city daily without needing the host to bow to your every desire. Even though she does. Rebuilt after WW2, her father passed on the amazing hotel that stands. We also booked a taxi and moped through the host with ease. Along with plenty of recommendations.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes walk to the old town port. Pleasant and knowledgeable owners involved with operations. The rooms are immaculate and romantic decorated with fresh flowers. Champagne, raki, and fresh fruits are supplied at arrival at no cost. Nice spacious bathroom and bathing accessories. Excellent room airconditioner and a great refrigerator w/ freezer to keep water frozen during those hot days when traveling to the various beaches/excursions. A balcony with table and chairs to observe the street action. Parking is available by Talos square a few minutes walk from the establishment (driving at the old town is limited). Restaurants, shops and supermarkets are nearby. It is a great place to enjoy the old town ambiance in Chania and watch the spectacular sunsets. The owners greet you upon arrival and provide all information needed to make for a wonderful stay. We would stay here again!
Stayed 3 nights in Jul 2025