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Scala de Faro

5.0 star property
VIP Access

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Photo gallery for Scala de Faro

Egyptian cotton sheets, premium bedding, down duvets
Hallway
Egyptian cotton sheets, premium bedding, down duvets
Reception
View from property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Zampeliou 28 - Akti Kountouriotou 24, Chania, Crete, 731 31
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Maritime Museum of Crete
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, Connecting Rooms, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double Room, Balcony, Sea View

Beach/ocean view

Deluxe Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Suite, Sea Facing

Egyptian cotton sheets, premium bedding, down duvets

Premium Suite, Sea Facing

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Terrace, Mountain View

Deluxe Double Room, Terrace, Mountain View

Deluxe Double Room, Terrace, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Terrace, Sea View

Egyptian cotton sheets, premium bedding, down duvets

Presidential Suite, Terrace, Sea View

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Large Single Sofa Beds

View all photos for Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

Deluxe Double Room with Balcony

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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Junior Suite, Balcony, Sea View
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  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.7 out of 5, Exceptional, 128 reviews
The price is €147
includes taxes & fees
22 Dec - 23 Dec
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About this property

Scala de Faro

Luxury hotel in Chania with a 24-hour front desk
24-hour room service, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and limo/town car service are onsite.
Scala de Faro offers 9 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch LED televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Scala de Faro, you're just a quick walk from Old Venetian Harbor. Free WiFi in public areas, breakfast (surcharge), and dry cleaning service are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Old Venetian Harbor and 6 minutes by foot from Chania Central Market
  • Airport shuttle service available for a fee
As a guest of Scala de Faro, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The luxury Scala de Faro also features dry cleaning/laundry services, limo service, and 24-hour room service.

This 5-star Chania hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 8:30 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking within 1 mile
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1500
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 800705690
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Scala de Faro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 1000330
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Scala Faro Hotel Chania
Scala Faro Hotel
Scala Faro Chania
Scala Faro
Scala de Faro Hotel
Scala de Faro Chania
Scala de Faro Hotel Chania

Scala de Faro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 2 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotels we have ever stayed in. It is perfectly in the center of Chania old town. The staff was so friendly! We were so sad to leave. We will be coming again!!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Belinda, Gowanbrae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a balcony overlooking the harbour Great atmosphere extremely central Highly recommended
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Stayed 3 nights in Aug 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained hotel with helpful staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Chania Old port.
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, warm staff, fresh and modern rooms and amenities.
Stayed 5 nights in May 2025

10/10 Excellent

Khushi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anita and Hotel Manager provided excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In 30 years of traveling, this was the most accommodating hotel I have ever stayed at. 10/10 all around. There were two women in particular, I wished I had their names, but they attended to every detail of my stay. If they are reading this, thanks again from Ohio!
Stayed 7 nights in May 2025

10/10 Excellent

Hema

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Soulafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and staff are fantastic especially Christina
Stayed 4 nights in Sep 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

haleh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was no parking close to the hotel and long walk with luggage to get there. No elevator from ground to 1st level. Breakfast was so so.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danail, London

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, stylish, small hotel. The staff were amazing and very helpful and friendly but subtle. Views of the harbour and lighthouse are fantastic and there are super dining options a few steps away. We throughly enjoyed our stay and would highly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience the old Venetian harbour life firsthand

A perfect location at the picturesque Venetian harbour in old town Chania. Comfortable, cosy hotel. Helpful and friendly staff. Descent breakfast. Special thanks to the Cretan-Serbian girl Anka at the reception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the absolute best location in Old Town Chania putting you in the center of all the action and the best views whether you like people-watching or staring at the sea. The room decor and amenities were definitely among the best I have seen. Everyone on the staff was cheerful, courteous and always going the extra mile to make our stay memorable. The breakfast spread was amazing too. We had an early check out at 4 AM and they made sure to send us off with a packed breakfast which was a pleasant surprise. The closest parking spots are a short stroll away but we didn't mind it at all because you can enjoy the beautiful views of the lighthouse or take in the charming narrow streets and pet the cats on your walk from your car. We would definitely stay here again to be in the heart of Old Town Chania and explore the countless beaches and eating spots along the coast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 1 night in Jun 2024

10/10 Excellent

Lee, Morrisville

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location. Can’t wait to return.
Stayed 2 nights in Oct 2023

8/10 Good

Shireen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Petr

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay- I was there for a week. Professional, welcoming and courteous team. Great facilities - all is in great condition and well maintained. Prompt, helpful service. The breakfast is exceptional- buffet options and some a la carte selection. Team put great effort and thought into making our stay comfortable and enjoyable! Would highly recommend and will stay here again.
Stayed 7 nights in Jun 2023