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The Chania Hotel Crete, Vignette Collection by IHG

5.0 star property

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Photo gallery for The Chania Hotel Crete, Vignette Collection by IHG

Breakfast buffet
Indoor pool, pool loungers
Front of property
Property entrance
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Pl. 1866, 16, Chania, 73136
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪12 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬

Room options

View all photos for Suite, Balcony, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, Balcony, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Balcony, 1 King Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Balcony, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Cozy

Queen Cozy

Queen Cozy

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Balcony Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Balcony Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, Balcony, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, Balcony, 2 Twin Beds

  • 24 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (Cosy)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Room (Cosy)

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

The Chania Hotel Crete, Vignette Collection by IHG

Luxury hotel with bars, 5-minute walk to Old Venetian Harbor
This hotel features an indoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a sauna, and self parking. Change of towels is available on request.
The Chania Hotel Crete, Vignette Collection by IHG offers 39 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chania Hotel Crete, Vignette Collection by IHG. During your stay, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus 2 bars and an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach
The Chania Hotel Crete, Vignette Collection by IHG offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury The Chania Hotel Crete, Vignette Collection by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Chania hotel.

The Chania Hotel Crete, Vignette Collection by IHG has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (251 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Meal delivery service
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 1279393
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

The Chania Hotel
The Chania Hotel Crete, Vignette Collection Hotel
The Chania Hotel Crete, Vignette Collection Chania
The Chania Hotel Crete, Vignette Collection Hotel Chania

The Chania Hotel Crete, Vignette Collection by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 102 reviews
Rating 8 - Good. 14 out of 102 reviews
Rating 6 - Okay. 2 out of 102 reviews
Rating 4 - Poor. 2 out of 102 reviews
Rating 2 - Terrible. 1 out of 102 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very well done, gorgeous rooms, friendly staff
Stayed 7 nights in Oct 2025

8/10 Good

Hardik

Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to everything. Taxi line right across the park. Will be back next time I am in Chania
Stayed 2 nights in Sep 2025

10/10 Excellent

Dan Ni, REGO PARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely nice, the hotel is in the main area. Easy access to everything, there is a lot of great restaurants and small shops nearby, highly recommended this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Conor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was amazing property
Stayed 4 nights in Jul 2025

10/10 Excellent

constance

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Chania Hotel was nothing short of extraordinary! The hotel is impeccably clean, beautifully maintained, and perfectly located—everything you could want for a stay in Chania. But what truly set this experience apart was the incredible staff, especially Demos. From start to finish, Demos went above and beyond in every way imaginable—friendly, attentive, and genuinely caring. He continuously anticipated our needs and made sure our stay was perfect. His dedication and warmth made us feel like we were staying with family rather than at a hotel. We also had amazing interactions with Nadia from the breakfast team, who was kind and welcoming, and Maximus at the front desk, who was always helpful and professional. If you want a hotel where you feel truly cared for, in a pristine and convenient location, Chania Hotel is it—and Demos makes it unforgettable!
Stayed 6 nights in Aug 2025

10/10 Excellent

Seray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best in Chania

Very comfortable and beautiful stay. Excellent location! Great shower room. Comfortable bed. Amazing breakfast. Stay here is one of the highlights of the trip. Highly recommend. The only note is the room I had was decent size, not spacious but good enough to put luggages.
Stayed 4 nights in Aug 2025

10/10 Excellent

Phillip

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the front was awesome. Great to chat with and very friendly
Stayed 4 nights in Jul 2025

6/10 Okay

Nancy, Centennial

Disliked: Staff & service, amenities
Staff were rude and not helpful. Deliberately made you wait to check in. Offered some people welcome drinks but not everyone. Room was motion censored for AC so if you were sleeping it would not come on and it would get very warm. Scale did not work low on battery. Came into the room even with the do not disturb light on, which they pointed out to you so you know they use it. Location was perfect!
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was excellent! plenty of healthy choices. what a boast of energy to start a busy exploring day at Chania.
Stayed 1 night in Apr 2025

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ratify hotel. Gracious staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a fantastic breakfast, very nice location very close to Harbour and old town.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

This hotel is right in the centre of Chania in a perfect location - it's a short walk to the main harbour and only a few minutes away from the bus station if you're planning day trips further afield. Breakfast was beautiful and the service was brilliant with everyone we interacted with in the hotel. A couple of small downsides - the gym is very small, and the indoor pool is in a bit of an odd place as it's in the restaurant! We would definitely stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Amenities
Clean great location and beautiful property
Stayed 2 nights in Apr 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The heart of Chania

The property at the heart of Chania. Excelent location Outstanding service. Really 5 star hotel The room has a bit strange design, but overall experience is good. The hotel parking is outside, and you must leave the keys at reception.
Stayed 4 nights in Mar 2025

8/10 Good

WILLIAM

Stayed 3 nights in Feb 2025

10/10 Excellent

Romualdo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were awesome, the room was v modern and looked v nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ferhun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an extremely lucky find! Their rates are great, it's a new build and the design is very modern. the smart features in the room are a great touch and work flawlessly. the internet is great. one of the best things is that hotels always suck with room lighting. this place definetly does not. I loved the relax lighting options as well. my bed was also pretty awesome :) firmness varies from person to person but for me it was just right, and the sheet quality was awesome. I think above all the staff is helpful and kind and that really made me happy. As others have said the location is also very convenient.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfume smell was overwhelming and lights in room not nice. Convenient location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, fantastic stay!
Stayed 1 night in Oct 2024

10/10 Excellent

sevrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bathrooms and good customer service
Stayed 4 nights in Sep 2024

10/10 Excellent

Vikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Beautiful room. It wasn’t a “city view” as advertised though.
Stayed 6 nights in Sep 2024

10/10 Excellent

KRM KATARZYNA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024