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Memora Hotel & Villas Chapala

3.5 star property
VIP Access

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Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Luxury Villa | Private kitchen
Garden
Restaurant
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Place, Chapala Malecon
    â€Ș14 min drive‬
  • Place, Chula Vista Country Club
    â€Ș19 min drive‬
  • Place, Ajijic MalecĂłn
    â€Ș30 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Non Smoking

1 bedroom, free cots/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking

Junior Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 80 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Exterior
Hotel Real de Chapala
  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.2 out of 5, Very good, 1,016 reviews
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About this property

Memora Hotel & Villas Chapala

Hotel in Chapala with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities.
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations with espresso makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Memora Hotel & Villas Chapala. During your stay, you'll be close to Jesus Gonzalez Gallo Cultural Center. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Amenities include laundry facilities, an elevator, and a terrace
  • Just a 4-minute drive from Chapala Malecon and a few minutes from Jesus Gonzalez Gallo Cultural Center
Memora Hotel & Villas Chapala offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Memora Hotel & Villas Chapala. Free self parking is available.

This 3.5-star Chapala hotel is smoke free.

The hotel hosts a free manager's reception daily.
VISTA HERMOSA - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Memora Hotel & Villas Chapala

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Reviews

Memora Hotel & Villas Chapala Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 435 out of 738 reviews
Rating 8 - Good. 179 out of 738 reviews
Rating 6 - Okay. 80 out of 738 reviews
Rating 4 - Poor. 26 out of 738 reviews
Rating 2 - Terrible. 18 out of 738 reviews

Reviews

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An
Stayed 3 nights in Jul 2025

8/10 Good

Francisco, tizapan el alto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need for a night, sheets had stains but everything else was fine
Stayed 1 night in Jul 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jose

Business traveller

I’

Even though the hotel looks good for outside, but there’s quite a few things that they can be improved
Stayed 2 nights in Jul 2025

6/10 Okay

Maite

Travelled with family
They just need to check all the room and their amenities before giving you the room , had issues with the shower head and couldn’t use when needed. Definitely not convenient, and it’s not as close to the city as it says it is.
Stayed 2 nights in Apr 2025

10/10 Excellent

Magda G.

Stayed 1 night in Jun 2025

4/10 Poor

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The guest shower did not drain. They provided no kitchen towel, or paper towels, no dish soap. No blow dryer. One Tv in the master bedroom, none in the living room. One cup of coffee, anything over 1 cup needed to be purchased for $3 ea. Pillows and bed were over firm. The guest bed was situated to where you couldn't open the drawers, making the furniture unuseable. Hot water was only available afternoon and in the evening. Ambiance was very stark, and empty. Not a very inviting villa. I was quite disappointed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jun 2025

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Maritza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Limpio y excelente vista
Stayed 1 night in Jun 2025

10/10 Excellent

Lundyn

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed my stay at this hotel! The atmosphere was relaxing, and everything was well taken care of. The pools were beautiful—clean, refreshing, and a great place to unwind. The staff were incredibly attentive and kind, always making sure guests felt comfortable and taken care of. It really made a difference in the overall experience. The hotel itself was very clean and well-maintained, which I truly appreciated. You can tell they put a lot of effort into keeping everything in great shape. Overall, I had a fantastic time and would definitely stay here again!
Stayed 2 nights in May 2025

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff.
Stayed 2 nights in May 2025

10/10 Excellent

FELIPE

Stayed 2 nights in Apr 2025

8/10 Good

Maria

Travelled with family
Liked: Property conditions & facilities, room comfort

Very nice

Ir esa very nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

Maribel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at this hotel is delicious, only issue is that I couldn’t download the menu and when I walked over to reception, the receptionist wasn’t much help, in spite of my Spanish being perfect. The WiFi was glitchy and slow. However, I was able to place a pool service order directly with the restaurant and everything after was perfect. The waiters and employees were very friendly and helpful. My children loved the pool and arrachera nachos that were absolutely delicious. Will definitely stay at Memora again
Stayed 1 night in Apr 2025

6/10 Okay

Crystal

Travelled with family and small children
The beds were small and uncomfortable bit overal everything else was ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The villa I stayed in was clean and had all I needed and lots of extra room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly.
Stayed 4 nights in Apr 2025

6/10 Okay

BENJAMIN, Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not busy during week except on weekends. Heated pool very much appreciated. Pool side furniture not comfortable. Not close to shops so a car is required and it’s located very close to busy and noisy highway.
Stayed 14 nights in Mar 2025

6/10 Okay

Alberto

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Was a pleasant stay
Stayed 6 nights in Mar 2025

8/10 Good

Kari

Liked: Staff & service
This is an average property and offers dining opti
Stayed 1 night in Mar 2025

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to connect to wifi. The staff gave as excuse that the hotel was full. They were not helpful and they could have been nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Maira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, only thing you can’t have outside food and inside food is pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Stayed 4 nights in Feb 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard as a rock. The food was awful. The service from the restaraunt was the worst I have ever seen. There was no wifi. I checked out as soon as possible. The hotel said they would refund my money immediately. It took two weeks to get a refund. Worst hotel I have ever stayed in.
Stayed 14 nights in Feb 2025