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Memora Hotel & Villas Chapala

3.5 star property
VIP Access

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Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Luxury Villa | Private kitchen
Luxury Villa | Living area
Garden
Luxury Villa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Air conditioning

Explore the area

Map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Chapala Malecon
    ‪4 min drive‬
  • Ajijic Malecón
    ‪13 min drive‬
  • Monte Coxala Spa
    ‪22 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪27 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Villa

Luxury Villa

Luxury Villa

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Non Smoking

1 bedroom, free cots/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking

Junior Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking

Standard Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking

Superior Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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Luxury Villa | Private kitchen

Luxury Villa

  • 80 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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Luxury Villa

Luxury Villa

  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Hotel Real de Chapala

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1000)
The price is €153
for 1 room
includes taxes & fees
26 Jun - 27 Jun
Hotel Real de Chapala

About this property

Memora Hotel & Villas Chapala

Hotel in Chapala with a full-service spa and a 24-hour front desk
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities.
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Memora Hotel & Villas Chapala. During your stay, you'll be close to Chapala Malecon. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages at the spa
  • Amenities include laundry facilities, an elevator, and a terrace
  • Just a 4-minute drive from Chapala Malecon and 5 minutes from Lake Chapala
  • Dogs welcome for a fee
Memora Hotel & Villas Chapala offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Memora Hotel & Villas Chapala. Free self parking is available.

This 3.5-star Chapala hotel is smoke free.

The hotel hosts a free manager's reception daily.
VISTA HERMOSA - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 480 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Pet fee: MXN 480 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Memora Hotel & Villas Chapala Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 404 out of 675 reviews
Rating 8 - Good. 158 out of 675 reviews
Rating 6 - Okay. 73 out of 675 reviews
Rating 4 - Poor. 23 out of 675 reviews
Rating 2 - Terrible. 17 out of 675 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impossible to connect to wifi. The staff gave as excuse that the hotel was full. They were not helpful and they could have been nicer.
Stayed 1 night in Mar 2025

10/10 Excellent

Maira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, only thing you can’t have outside food and inside food is pricey
Stayed 1 night in Mar 2025

10/10 Excellent

Mayra

Stayed 4 nights in Feb 2025

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was hard as a rock. The food was awful. The service from the restaraunt was the worst I have ever seen. There was no wifi. I checked out as soon as possible. The hotel said they would refund my money immediately. It took two weeks to get a refund. Worst hotel I have ever stayed in.
Stayed 14 nights in Feb 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location.

We stayed in one of the villas. The parking was pretty tight. Being built on the side of the mountain can be tough! Had an issue with the water quality but management was very responsive to any issues. Had a kitchen but the cooking equipment was very limited was the only real issue. No corkscrew! The view from the restaurant is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Business traveller
Liked: Staff & service, amenities
Great service
Stayed 3 nights in Feb 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay!!!
Stayed 3 nights in Jan 2025

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The casitas were in a different building than the hotel. We had to take the elevator up one flight and then exit the hotel to the casitas. In the morning the entrance door to the hotel from the casitas was LOCKED and nobody was at the front desk! We were locked out of the hotel and car access for 10 minutes until a maid walked down the hall.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan R

Liked: Amenities
The hotel up in a hill, the view is espectacular! Clean and staff is excellent!
Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 11 nights in Dec 2024

6/10 Okay

Angelina, FORT MEADE

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
I booked 2 villas online when we arrived they told us they didn’t have any available then the manager overheard this and corrected the receptionist and told her there was a villa available and a double bed room. Checking in became confusing.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2024

4/10 Poor

Carmen

Stayed 4 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Denise

Travelled with group
Liked: Staff & service, property conditions & facilities
Most staff did not speak English. Amenities like extra toilet paper and cups were missing. Very far from town and everything. Need a taxi to get anywhere.
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Comida no está rica
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great job

Great service incredible employees..great service
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the room was clean 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Travelled with partner
I felt safe and the staff was very nice and helpful the spa was very nice only problem the first day shower water was cold but they came up and fixed it by the next day pool was heated so that was also very nice had music and bar at pool on Sunday really enjoyed that also the restaurant was good verity of food all taste delicious
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Disliked: Cleanliness
When I got to the hotel, I found that my room was right next to the pool and to make matters worse, there was a bar right outside the room. Like five feet away. My friend spoke some Spanish, but it wasn't enough at trying to figure out whether I could get a room further down the hallway or upgrade to get a room upstairs without a bar. That language barrier negotiation came to them downgrading me to a lesser room for the same price. I was not happy, but I was kicking myself for not learning more Spanish before I came down. The room was okay, the walls are a little thin (I could hear people coughing in rooms around me) but I had no noise problems. The floor could have used a cleaning and there was dirt and dead bugs around the on/off switch on the bedside lamp. The sheets and towels were clean and the bed was fine. The place could use a remodel. Stunning views from the restaurant. From the web site I thought the area was more accessible, but it's tucked on a hillside with a gate and a surrounding neighborhood, so my thoughts of photo exploring were dashed. It's right on the main road into Ajijic, so convenient for that. Not too close though, which might be good or bad depending on what you like. I will stay elsewhere next time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean, and the view from the restaurant was amazing. You definitely need car to get anywhere from the hotel but after a long day this place is just what you need. We would definitely stay here again!

10/10 Excellent

James

Stayed 2 nights in Sep 2024