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La Joya del Lago

3.0 star property

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Photo gallery for La Joya del Lago

Bar (on property)
Front of property
Restaurant
2 outdoor pools
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Kitchen

Explore the area

View in a map
Río Zula, Río Zula, Ajijic, Chapala, Jalisco, 45920
  • Place, Ajijic Malecón
    ‪12 min walk‬
  • Place, Church of Ajijic
    ‪4 min drive‬
  • Place, Monte Coxala Spa
    ‪22 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room

Minibar, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Traditional Quadruple Room

Minibar, free WiFi, bed sheets

Traditional Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a wooden bed, white bedding, two bedside tables with lamps, and a wooden nightstand.

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Minibar, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room (Two beds)

Standard Room (Two beds)

Standard Room (Two beds)

10.0 out of 10
Exceptional
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hotel Villas Ajijic
Ajijic
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 359 reviews
The price is €56
includes taxes & fees
21 Jun - 22 Jun
Hotel Villas Ajijic

About this property

La Joya del Lago

This smoke-free hotel features 2 outdoor pools, a restaurant, and a garden. Free WiFi in public areas and free self parking are also provided. Housekeeping is available on request.
La Joya del Lago offers 25 accommodations with minibars and fans. Accommodations offer separate sitting areas. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs.

This Chapala hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch Smart televisions come with digital channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at La Joya del Lago, you'll be within walking distance of Ajijic Malecón. You'll find features like free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Services include luggage storage
  • Onsite recreation includes a playground
  • 5 minutes by car from Lake Chapala and 8 minutes from Monte Coxala Spa
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. La Joya del Lago offers its guests 2 outdoor swimming pools. La Joya del Lago also features a terrace and a garden. Self parking is free.

This 3-star Chapala hotel is smoke free.

La Joya del Lago has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • 2 outdoor pools
  • Playground

Family friendly

  • 2 outdoor pools
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 500 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 500 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 10:00 AM - 7:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel La Joya del Lago
Capital O Joya Lago Chapala
Capital O La Joya Del Lago Hotel
Capital O La Joya Del Lago Chapala
Capital O La Joya Del Lago Hotel Chapala

La Joya del Lago Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 99 reviews
Rating 8 - Good. 23 out of 99 reviews
Rating 6 - Okay. 24 out of 99 reviews
Rating 4 - Poor. 11 out of 99 reviews
Rating 2 - Terrible. 10 out of 99 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

SALVADOR

Liked: Cleanliness
Disliked: Amenities
Agua fria
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds with awesome views. Nice restaurant on site
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Tom

Liked: Staff & service, property conditions & facilities
Nice pool and restaurant on site
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place easy to find ckose to restaurants
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Frank

Disliked: Cleanliness, amenities, property conditions & facilities
No hot water Super noisy No blankets
Stayed 1 night in Dec 2025
Verified

6/10 Okay

redvers

This is not a full service hotel, so if you are expecting fresh daily change of linens, etc., this would not be your best choice.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the hotel. The staff and people go above and beyond.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Donna

Disliked: Staff & service

Beautiful grounds

I loved the setting at the Capital O. We had a 2 bedroom suite, pet friendly room and it was wonderful! I did buy my own broom to clean as no one offered to do that. The restaurant across the garden was excellent and the area convenient to everything Ajijic..
Stayed 9 nights in Jul 2025
Verified

6/10 Okay

María

Liked: Property conditions & facilities, room comfort

Nice hotel

The place is nice , but need more attention on the cleaning , because is in town it is to much dust .
Stayed 1 night in Mar 2025
Verified

8/10 Good

jesus

Liked: Cleanliness, amenities
It's nice place but need some mines
Stayed 2 nights in Apr 2025
Verified

8/10 Good

ZIYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Stephen

Liked: Amenities
It is a 3 star standard
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Aug 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens are beautiful and the restaurant is very good. Swimming pool is large, although missing many tiles.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

John

Did I leave my drivers license there?
Stayed 1 night in May 2025
Verified

2/10 Terrible

Alicia

😂
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem, slightly off the beaten path

Way better than expected. Some of the reviews mentioned the upkeep and I actually thought it was in pretty good shape. It had character and beautiful architecture, and the pool was also very nice. The room wasn't ready when we arrived at 17:30 but they were able to rectify that within about 15 minutes.
Stayed 1 night in Oct 2024
Verified

8/10 Good

javier

Liked: Cleanliness, property conditions & facilities
I like the place overall wat I didn't like they should have new soaps and new shampoos at all times
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Patricio

Disliked: Cleanliness
Bathroom and shower were dirty.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Alisia

Liked: Cleanliness
Disliked: Property conditions & facilities
I like the property because it has a serene feel to it and it's quiet the property is older it definitely needs upgrades from new screens to shades the beds are old and firm the bedding smells old as well the best thing about the property was the night guard Mr Zacharias he went above and beyond to assist me when the internet went down the two ladies that were in receptionist did not even make an attempt to correct the situation neither did the manager he was nowhere to be found the two nights I was there and on the third day I left he still didn't reach out I reached out to him because the internet was down. I'm only giving the place a three star because of the friendly gentleman.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property location and D’Shanti restaurant was beautiful. The building and especially the pool needs repairs and maintenance. The pool was cloudy with hundreds of tiles missing. The building has deferred maintenance. With a bit of attention this is a beautiful property.
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

GUSTAVO

Disliked: Staff & service
Normal
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Never received toilet paper or any kind of room service
Stayed 2 nights in Oct 2024
Verified

4/10 Poor

Samuel

Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. If you’re just looking for a cheap place to sleep then I recommend the property. But I found a bar soap and a used bottle of shampoo in the shower from the previous guests. Also there was no A .C. Or hot water in the shower. Also the mosquitos were bad, we got bit all night. They were coming in through the restroom vent.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of reviews talked about a sewage smell. Well, I had that room. They were very good about getting rid of the smell that day, and it did not come back. I was there for 6 days and 5 nights. They never came to clean the room, even when I asked on the third day. I never received clean towels when I asked for them, also, on the third day. I ended up washing them myself in the free laundry room in the basement. Other than that, the staff were helpful despite the language barrier. Having a night watchman there was comforting, and he was very helpful. The other guests were friendly, and I got invited to their "Happy Hour" on the gazebo. I would probably go back because of the price, but knowing now that I will be treated as a tenant and not a guest.
Stayed 5 nights in Jan 2025