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Hotel Bertaso

3.0 star property

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Photo gallery for Hotel Bertaso

Exterior
Lobby sitting area
Property amenity
Lobby
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida Getulio Vargas 52-S Centro, Chapecó, SC, 89802001
  • Place, Santo Antonio Cathedral
    ‪1 min walk‬
  • Place, Marista São Francisco College
    ‪6 min walk‬
  • Place, Condá Arena
    ‪11 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Deluxe Double Room (Superior)

Minibar, desk, blackout curtains, soundproofing

Deluxe Double Room (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Minibar, desk, blackout curtains, soundproofing

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, Jetted Tub (Master)

Minibar, desk, blackout curtains, soundproofing

Deluxe Suite, Jetted Tub (Master)

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Accessible

Minibar, desk, blackout curtains, soundproofing

Deluxe Room, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Connecting Rooms

Minibar, desk, blackout curtains, soundproofing

Deluxe Apartment, Connecting Rooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Reception
Tru by Hilton Chapecó
Chapeco Centro
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.7 out of 5, Exceptional, 219 reviews
The price is €43
includes taxes & fees
19 Jun - 20 Jun
Tru by Hilton Chapecó

About this property

Hotel Bertaso

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free self-serve breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area.
Hotel Bertaso offers 106 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Hotel Bertaso, you're just a quick walk from Santo Antonio Cathedral. Free breakfast, free WiFi in public areas, and a free manager's reception are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Amenities include a front-desk safe, a business center, and 4 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Steps from Santo Antonio Cathedral and Colonel Bertaso Square
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. A 24-hour fitness center, a terrace, and an arcade/game room are also featured at the business-friendly Hotel Bertaso. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Chapecó hotel.

Guests are served free self-serve breakfast daily from 5:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Bertaso has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 15 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 80 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 70.0 per day.
  • Cribs (infant beds) are available for BRL 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 15.00 per day
  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 70.0 per day
  • Rollaway bed fee: BRL 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Bertaso Hotel
Hotel Bertaso Chapecó
Hotel Bertaso Hotel Chapecó

Hotel Bertaso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 100 reviews
Rating 8 - Good. 28 out of 100 reviews
Rating 6 - Okay. 12 out of 100 reviews
Rating 4 - Poor. 2 out of 100 reviews
Rating 2 - Terrible. 2 out of 100 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Show
Stayed 1 night in Sep 2025
Verified

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, amenities
Uma boa hospedagem
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities
Um hotel com ar vintage, com excelente atendimento e conforto.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Alisson

Liked: Cleanliness, staff & service
Razoável. Reservei a suíte mais cara, pedi decoração especial. Ao chegar, metade do prometido na decoração não tinha sido entregue. O quarto possui aparência bem antiga, um estilo que não condiz com luxo. Papeis de parede rasgados e tortos, cores cansativas. Wifi somente para enfeite pois não funcionava. Pelo valor que cobram não compensa.
Stayed 1 night in May 2025
Verified

8/10 Good

PRISCILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel antigo, porém bom! Bem localizado e com opções no café da manhã. Funcionários educados e prestativos. Tenho apenas um ponto negativo para ressaltar. Pedi um cobertor extra, por volta das 21 horas, e me disseram que não seria possível fornecer, pois os funcionários da rouparia já tinham ido embora e a porta estava trancada. 😳
Stayed 2 nights in May 2025
Verified

6/10 Okay

RENATO ANDRE

Liked: Staff & service, property conditions & facilities

Esperava mais

Hotel muito famoso na cidade, o quarto era bom, arrumado, porém embaixo da cama estava bem sujo, com muita poeira, embaixo da cama também havia um pote de creme usado. Houve um imprevisto, entraram duas vezes no quarto sem
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Péssimo e velho

Hotel velho, com pia entupida sem manutenção. Água sai pra fora do box. Não voltarei, experiência horrível.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Claudio M

Liked: Cleanliness, staff & service

Razoável

Hotel bem localizado, bom atendimento, mas carece de mais cuidado por parte da administração, precisa de investimento, um café mais adequado, mais variado. Muito carpete velho que causa uma má impressão
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clássico

Hotel antigo mas decotima qualidade: café da manhã, cama, chuveiro. Ótima localização.
Stayed 2 nights in May 2024
Verified

6/10 Okay

Marcio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Bom e velho

Hotel bom só que velho!
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Rodrigo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Casal com 2 filhos, quartos conjugados

Os quartos se encontram em situacao de grande desgaste, com roupas de cama e travesseiros gastos com aparencia (e cheiro) de velhos, alem da iluminacao fraca (leds brancos), e uma das televisoes dos quartos que nao funcionava o volume. Outro ponto negativo foram as cortinas, que nao apresentavam fechamento total, deixando o quarto claro demais desde bem cedo. O ponto positivo foi o atendimento da recepcao, muito atenciosos e educados. Resumindo, nao é o mesmo Hotel Bertaso que me hospedo desde crianca.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Neila

Disliked: Cleanliness, room comfort

Decepção

Hotel antigo, carpet velho e sujo. Quarto pequeno. Uma decepção! Atendimento razoável, café da manhã pobre, só havia 2 tipos de pães: de queijo e de forma.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Odelcy Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom bem localizado , café da manhã básico !
Stayed 1 night in Jul 2023
Verified

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento

A estadia ótima, só uma dica, tirando o porteiro, o pessoal da recepção muito cara fechada, favor pedir para serem mais receptivos e ágeis.
Stayed 1 night in Oct 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turismo

Foi uma boa estadia e geralmente me hospedo nesse hotel pela localização e conforto.
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muito agradável tudo ótimo
Stayed 1 night in Feb 2022
Verified

6/10 Okay

MARCOS

Liked: Staff & service, room comfort

Bom, mas longe de ainda ser um 4 estrelas

O hotel tem boa localização, no entanto não justifica o valor cobrado. Está desgastado. As cortinas não vedam a passagem de luz externa e o ar condicionado não tem capacidade de gelar o quarto, deve ser pela marca de baixa qualidade. É um bom hotel, decoração desgastada mas de bom gosto.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel de Chapecó. Perto de tudo, ótimo café da manhã. Quarto em estilo colonial, que dá um toque a mais na estadia.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Otavio B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

.

Ótimo atendimento, ótima limpeza
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mais que 10! Como sempre!

Foi ótima, com a equipe se esforçando ao máximo pelas nossas necessidades. Sou muito grata! Frequentemente volto e as mudanças sempre resguardam os aspectos únicos da arquitetura, os cuidados com a higiene e a presteza no atendimento.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Liamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Simplesmente espetacular.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Hotel precisa urgente de reformas. Interruptores velhos, internet lenta e muitas vezes sem sinal
Stayed 2 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Desorganização

Café da manhã muito desorganizado, faltava xícara, prato, copo, talheres, comida, café.. enfim, não estavam preparados para atender. Comprei um quarto com cama de casal e recebi um quarto com duas camas de solteiro.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, café da manhã muito completo. Conexão com internet não é boa. No geral o hotel é muito bom.
Stayed 1 night in Jun 2021