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Tru by Hilton Chapecó

2.5 star property

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Photo gallery for Tru by Hilton Chapecó

A modern reception area with a circular desk, bright lighting, and colorful seating.
A modern lounge area with seating arrangements, including red chairs, green sofas, and yellow couches. There are tables and a hanging chair.
A breakfast area with a long counter and bar stools, equipped with a microwave and refrigerator.
A modern hotel building with a distinctive blue and yellow patterned facade, multiple floors, and a visible "tru by Hilton" sign on the top.
A modern room with a wooden desk, a chair, a TV mounted on the wall, and a microwave on the desk.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Porto Alegre 837, Chapecó, SC, 89802-131
  • Place, Colonel Bertaso Square
    ‪14 min walk‬
  • Place, Marista São Francisco College
    ‪18 min walk‬
  • Place, Condá Arena
    ‪20 min walk‬
  • Airport, Chapeco (XAP)
    ‪11 min drive‬

Room options

View all photos for Standard Casal - 1 Cama Queen

A modern hotel room with a wooden desk, a bed with white bedding, a colorful chevron-patterned wall, and an orange accent wall.

Standard Casal - 1 Cama Queen

9.8 out of 10
Exceptional
(16 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin - 2 Camas Solteiro

A hotel room with two beds, a desk, and a chair. There is a colorful wall art piece above the beds and a modern light fixture on the wall.

Standard Twin - 2 Camas Solteiro

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard PcD - 1 Cama Queen

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD - 1 Cama Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

A modern hotel room with a large bed, a desk, and a chair.

Standard PcD Triplo - 1 Cama Queen e 1 Cama Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

In-room safe, desk, laptop workspace, free WiFi

Double Standard PcD Triple - 1 Queen Bed and 1 Single Bed

  • 22 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard PcD - 1 Queen Bed

In-room safe, desk, laptop workspace, free WiFi

Standard PcD - 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Deluxe Triple Room
Tri Hotel Chapecó
Bela Vista
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.4 out of 5, Excellent, 372 reviews
The price is €41
includes taxes & fees
3 Aug - 4 Aug
Tri Hotel Chapecó

About this property

Tru by Hilton Chapecó

A 24-hour fitness center, self parking, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a vending machine. Change of towels is available on request.
Tru by Hilton Chapecó offers 137 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Tru by Hilton Chapecó, you're just a quick walk from Hospital Unimed. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Self parking available for a fee
  • Amenities include meeting rooms, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of Hospital Unimed and Colonel Bertaso Square
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is available daily. WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and an elevator are also featured at the business-friendly Tru by Hilton Chapecó. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Tru by Hilton Chapecó was completed in April 2025.

This Chapecó hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (BRL 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 10 floors
  • Renovated entire property - April 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Orange mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 10 per day
  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Orange mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Tru by Hilton Chapecó Hotel
Tru by Hilton Chapecó Chapecó
Tru by Hilton Chapecó Hotel Chapecó

Tru by Hilton Chapecó Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 195 out of 259 reviews
Rating 8 - Good. 45 out of 259 reviews
Rating 6 - Okay. 10 out of 259 reviews
Rating 4 - Poor. 4 out of 259 reviews
Rating 2 - Terrible. 5 out of 259 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

João Marcos

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Saumya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto funcional, café da manhã muito bom com bastante opções. Ponto fraco é que não tem restaurante / serviço de quarto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo impecável, Recomendo.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo..
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maycon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bem novo, quarto ótimo, banheiro está de parabéns também pela higiene e cuidado. Café da manhã deixa um pouco a desejar mas não foge do padrão deste tipo de hotel. Para viagens rápidas recomendo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel moderno, porém quando chegamos o vaso sanitário estava entupido, mas foi logo reparado. Café da manhã poderia ser servido em local mais reservado, a reposição de alimentos é demorada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mario Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização, excelente custo-benefício. Atendimento de qualidade, bom café-da-manhã, quartos amplos e confortáveis
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Marita

Disliked: Cleanliness, staff & service
Quarto meio sujo, cama muito mal arrumada Café da manhã ok, só não estava pronto no horário que dizia estar
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei o hotel, tudo muito bom. Só a academia que poderia ter equipamentos e ser um pouco maior.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Wellington Robert Jesus

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hospedagem muito boa, limpo e bem organizado. Tem pontos a melhorar: a Tv não é smart sem streamings disponíveis para logar nossas contas. Precisei de informações e não tinha nenhum informativo nem com os ramais para falar com a recepção, não fui informado no momento do check-in. Os atendentes foram cordiais mas pouco conseguiram responder minhas dúvidas.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Sérgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Atendimento horrível, atendentes mal treinadas, nem sabem de comunicar. hóspede chega de viagem cansado, hotel com baixa taxa de ocupação e não se permite o check-in um minuto antes do horário. Falta de empatia, diferente de muitos hotéis em que me hóspede. Café da manhã modesto. Mesas do café com sinais de uso da noite anterior. Pia com vazamento. Tv que só pega os piores canais e sem aplicativos. Não se pode acessar youtube, neflix, nada. Péssimo custo benefício.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto muito bom. Equipe atenciosa, localização muito boa
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Marcelo

Liked: Staff & service, amenities, property conditions & facilities
Estacionamento com preço justo. Hotel novo, instalações imperdíveis. Bom atendimento, boa localização. Café da manhã bem servido, mas poderia ter mais variedade de frutas. Uma pena que só vende água em lata que custa R$8,00, poderia vender garrafas e com preço melhor. Hotel altamente recomendável.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

DANIEL P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo excelente! Parabéns!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ana Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente custo benefício!! Hotel muito bom em vários aspectos!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosilene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas, muito confortáveis. Cama e roupa de cama bons, chuveiro bom. Café da manhã excelente. Pessoal muito educado e prestativo. Cheguei tarde e fiquei sem estacionamento. Tive que deixar o carro na rua. Recomendo bastante.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

reynaldo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A entrada da garagem é difícil e perigosa pois está numa Av.de auto trafego. Recepcionistas mau treinadas não fornece as informações basicas.Ex senha do Wi-Fi por escrito,se tem restaurante, academia,piscina, as camas são muito estreitas,o box é minusculo e ainda para piorar tem uma prateleira na parede errada.O hotel é muito silencioso e o café da manha é muito bom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jucineide

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento coberto no local , talvez carro "baixo" raspe na rampa de acesso. Recepção muito bom o atendimento! Café excelente! Realmente me surpreendeu
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Carla

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Quarto muito bom, talvez um pouco apertado. Era um duplo e eu estava sozinha, então não me afetou. Achei a cuba da pia pequena e o box mal planejado pois vaza água para fora. Acho que poderia ter uma piscina ou jacuzzi para relaxar no final do dia. Achei a recepcionista um pouco mal preparada pois minha amiga que estava em outro quarto quis confirmar no check-in se o quarto era para Não fumante e ela respondeu que não sabia. Sou bastante detalhista mas certamente voltaria a me hospedar no hotel. Achei falta da água cortesia para membros Hilton Honors, não havia e a recepcionista nem sabia do que se tratava. E eu imaginei que fosse praxe em todos hotéis da rede, independente de ser Hilton, Hampton inn, ou no caso Tru by Hilton.
Lobby
Corredor com carpete limpo
Parcial do banheiro
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opção no centro de Chapecó, com instalações novas e extremamente confortáveis, inclusive com isolamento acústico nas janelas. Atendimento cordial de toda a equipe, além de um bom café da manhã! O estacionamento tem poucas vagas e exige atenção nas manobras.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

albano

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente acolhedor, café da manhã muito bom,
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel era excelente , tudo novo e muito organizado
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel surpreendeu pela praticidade, simpatia dos funcionários e serviços.
Stayed 2 nights in Mar 2026