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Best Western Charleston Inn

2.5 star property

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Photo gallery for Best Western Charleston Inn

Exterior
Reception
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View
Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Place, Citadel Mall
    ‪3 min drive‬
  • Place, West Ashley Shoppes Shopping Center
    ‪3 min drive‬
  • Place, Ashley Oaks Plaza Shopping Center
    ‪3 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Charleston Inn

Hotel in Charleston with free breakfast and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a 24-hour business center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Charleston Inn gets high marks from our customers. During your stay, you'll be close to Medical University of South Carolina. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the breakfast
  • 8 minutes by car from Medical University of South Carolina and 8 minutes from College of Charleston
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Charleston Inn offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 465 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 132 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 61 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shamir

Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Lance, kenmore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mostly good but no work out room was a drawback for me at this specific site
Stayed 2 nights in Sep 2025

8/10 Good

Rachel

Liked: Staff & service
It was economical. The room was clean and comfortable. The little interaction I had with the cleaning staff was very good. The front desk was average. The breakfast was average. The outdoor pool was not of use. It was closed. The water in the pool looked green. It would have been nice to sit on the pool deck and possibly get in the water, none of this was available.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

6/10 Okay

Melania, Yonkers

Business traveller
Disliked: Amenities
Outdoor Pool wasn’t available., it was dirty (green) and they didn’t let us know or advise while you are doing your reservation.
Stayed 1 night in Sep 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and really nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Vincent

Great service
Stayed 3 nights in Sep 2025

6/10 Okay

Wanda

Travelled with family
Disliked: Property conditions & facilities

Would not return

The reception area was decorated lovely and staff accommodating. The rooms are dated with rust on the fixtures and my room had damage to the ceiling. The bedding was clean. The grass in the front was not maintained and housed bugs that looked like giant roaches. One of which got in the room. In all fairness, I was told the city is known for these bugs. They even named the town after them. Additionally, the chairs in the breakfast area were worn and torn badly (all of them). This hotel serve its purpose for a quick 2 day trip and it was very close to my intended destination. I gave 3 stars because of the workers at the front desk who were accommodating. I personally would not stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Stayed 1 night in Sep 2025

10/10 Excellent

WILLIAM

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Decent Hotel, Bed was comfortable but room is outdated, and doesn’t have enough lighting. My family enjoyed the deep pool. If you are terrified of cats like my wife, this is not the place to stay. It seems as if it’s their hotel, just seem to comfortable.
Stayed 2 nights in Aug 2025

6/10 Okay

Ernie

Travelled with pets, Travelled with partner
Disliked: Staff & service
abundantly green and floral, the breakfast was adequate staff was cool and perfunctory,(i have a knee replacement and wanted 1st floor; couldn't change anything)
Stayed 3 nights in Aug 2025

8/10 Good

Michael

Property is dated.
Stayed 1 night in Aug 2025

2/10 Terrible

Loria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not good.

I DIDNT STAY…first I was booked in a room in the back of the property some guy walking back there I came to the front ask 4 another room explained it didn’t look safe. I got another room REEKED of mildew carpet nasty restroom sketchy I felt like bedbugs would be crawling on me. I went to the front and I told her why I wouldn’t be staying. Yes I lost $ no I will not use your site again it said 3 stars yelp gave it 2 hindsight is 20/20. That place is a motel 6 with a best western sign!
Stayed 1 night in Aug 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lookout over the courtyard and pool.
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Ana

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I saw a lot of bad reviews about this place and i was so scared tbh. I am very anxious person and get scared about location and if its safe. This was very safe. The room was pretty clean and we had all of the utilities. One thing i would change is the front desk staff. They are a little mean. Check in was kind of weird. I saw a lot of bad stuff about the front desk and I didn’t expect anything much. But the check out was pretty fast and the man who checked us out was very nice. Anyway i would recommend it. Ee saw no roaches in our room. Thank you!
Stayed 3 nights in Aug 2025

4/10 Poor

cindy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was not in working condition and looked like it had been green for a while. The room never really cooled down. Breakfast was a joke and they took away the coffee immediately at 10am.
Stayed 1 night in Jun 2025

2/10 Terrible

Alayna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here unless it's your only option. Front desk (woman) had an attitude. Lady, get a grip - there was no reason to be that rude. Toilet was broken in the morning somehow?? Had to call and have someone come and fix it. He turned a few screws and it worked again- so it's just horribly managed. Very unsafe part of town near where I used to live for years, but had no clue it gotten that bad.
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Nice
Stayed 1 night in Aug 2025

2/10 Terrible

anthony, Waterbury

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but I have to this time if for no other reason to warn others under no circumstance to stay here. First off when you pull in there are several stray cats all over the parking lot, with fly infested dishes everywhere so there’s clearly no attempt to get rid of them. Next we could not even get into the room without repeatedly kicking the door to get it open. When we finally we able to into the room it was full of flys every where. When we went to the pool there were no towels so we asked the lady at the front desk and she informed us there weren’t any. The entire hotel didn’t have a single extra towel?! The pool area itself was filthy and the pool was covered in leaves. In addition the room I booked was a “pool view room”. The rooms view was completely obscured by huge overgrown bushes, along with every other similar room. When we returned to the room we again tried for 5-10 minutes to simply try to gain entry to our room without success so we went to the front desk to see if she could send someone to assist. Go figure, there wasn’t. After finally physically kicking the door repeatedly to open it the room was full of even more flys and now several centipedes crawling around as well. Also there are so many lights and traffic on the main road it takes 45 to get to/from Charleston. I implore you you to not make the same mistake we did. DO NOT give them your business
Stayed 7 nights in Aug 2025

10/10 Excellent

Kyle

Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Aug 2025