Candlewood Suites I-26 at Northwoods Mall by IHG

2.5 star property

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Photo gallery for Candlewood Suites I-26 at Northwoods Mall by IHG

Property amenity
1 bedroom, premium bedding, pillow-top beds, in-room safe
Suite, 1 Bedroom
Exterior
Lobby lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
2177 Northwoods Blvd, North Charleston, SC, 29406-4005
  • Northwoods Mall
    ‪3 min walk‬
  • Charleston Tanger Outlets
    ‪8 min drive‬
  • Magnolia Plantation and Gardens
    ‪20 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 5 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible (Accessible Tub)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds

7.8 out of 10
Good
(8 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Candlewood Suites I-26 at Northwoods Mall by IHG

Hotel with free parking, in the vicinity of Charleston Tanger Outlets
Along with a 24-hour fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and barbecue grills. Weekly housekeeping is available.
Candlewood Suites I-26 at Northwoods Mall by IHG offers 125 accommodations with DVD players and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites I-26 at Northwoods Mall by IHG. During your stay, you're just a quick walk from Northwoods Mall. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 8 minutes by car from Charleston Tanger Outlets and 9 minutes from Charleston Area Convention Center
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. You'll find a business center on site. A 24-hour fitness center, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites I-26 at Northwoods Mall by IHG. Free self parking is available. A complete renovation of Candlewood Suites I-26 at Northwoods Mall by IHG was completed in November 2021.

This North Charleston hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites I-26 Northwoods Mall
Candlewood Suites I-26 Northwoods Mall Hotel
Candlewood Suites I-26 Northwoods Mall Hotel North Charleston
Candlewood Suites I-26 Northwoods Mall North Charleston
Candlewood Suites I 26 at Northwoods Mall
Candlewood Suites I26 woods M

Candlewood Suites I-26 at Northwoods Mall by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 558 reviews
Rating 8 - Good. 135 out of 558 reviews
Rating 6 - Okay. 82 out of 558 reviews
Rating 4 - Poor. 52 out of 558 reviews
Rating 2 - Terrible. 50 out of 558 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mikayla

Stayed 1 night in May 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved everything about my stay the staff was very helpful and made sure to keep me comfortable
Stayed 2 nights in May 2025

6/10 Okay

Beverlee Ivorine Anglin nee

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I loved that i had everything in the same area walking distance. The mall, supermarket etc
Stayed 7 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Best
Stayed 7 nights in May 2025

6/10 Okay

Steven

Travelled with partner
Disliked: Property conditions & facilities
The ice maker didn't work, so they sent up a maintenance guy with a new one the next day. He installed it but it still did not make ice. In addition there was water coming into the room from under the refrigerator. Once the water line to the refrigerator was turned off the leaking stopped. We went to a gas station and bought a bag of ice for $4.50 and that issue was "solved". Other issues were a bent up shower rod that kept the shower curtain open and the electric GFI outlet in the bathroom was burned up and non functional. The metal fixtures in the bathroom are all rusty and corroded.The staff we talked with were all friendly though, nothing negative to say about them.
Stayed 6 nights in May 2025

2/10 Terrible

Monica

Stayed 13 nights in May 2025

6/10 Okay

Victoria, Hayward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

2/10 Terrible

develle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

With the reviews I expected so much better.

The customer service was good but the room smelled horrible, bathroom wasn’t clean toilet had feces in it and the tub had a dirt ring around it. I was so disturbed about the sheets on the bed with all these weird spots in them I went and bought my own because I didn’t feel comfortable sleeping in the ones provided. The side door was propped open with a stick for reentry I’m assuming. Completely unsafe. This was my first time visiting Charleston and my experience is not one I would ever brag about. I used points to book this stay. Very much a waste of those.
Stayed 1 night in Feb 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

2/10 Terrible

Betsy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The bedroom was dusty, dirty, and unsanitary. I found hairs in the sheets, shower, and toilet. The kitchen was also not properly cleaned and everything was greasy. Overall, did not enjoy staying here.
Stayed 1 night in Feb 2025

2/10 Terrible

Emma-Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Cleona

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The staff was friendly and helpful but the room was disgusting. The menstrual trash from the previous guest was left in the room and there were no towels.
Stayed 1 night in Feb 2025

8/10 Good

Ricardo

Stayed 7 nights in Feb 2025

10/10 Excellent

Shantal

Stayed 1 night in Feb 2025

10/10 Excellent

Rachell

Stayed 7 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

4/10 Poor

Benjamin

Stayed 1 night in Jan 2025

10/10 Excellent

Delaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 1 night in Dec 2024

2/10 Terrible

Alexis

Business traveller
Disliked: Amenities
I wasn’t pleased with this property at all. It was my first time staying there & I had reasonable expectations. The shower floor was dirty, the bathroom sink wasn’t draining properly, the stovetop burners had a crack, the silverware in the room was dirty (I went to ask for plastic silverware, they didn’t have any). I will not be staying here again as I was highly disappointed.
Stayed 1 night in Dec 2024

2/10 Terrible

Latasha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a smell and linens wasn’t clean had stains in them
Stayed 14 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property everything was amazing will be staying there again staffing we just fabulous ⭐⭐
Stayed 1 night in Nov 2024

10/10 Excellent

C

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tore

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet , parking available, and clean
Stayed 8 nights in Nov 2024