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Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Lobby
Meeting facility
Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed | Living area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
300 Court St, Charleston, WV, 25301
  • Charleston Town Center
    ‪3 min walk‬
  • Haddad Riverfront Park
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(50 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

9.0 out of 10
Wonderful
(47 reviews)
  • 47 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

9.0 out of 10
Wonderful
(11 reviews)
  • 57 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

32-inch LCD TV with cable channels, TV, video game console

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 59 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.6 out of 10
Good
(13 reviews)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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4.1 out of 5, Very good, (1002)
The price is €158
for 1 room
includes taxes & fees
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About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, self parking, and a business center are onsite.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video-game consoles. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The free breakfast at Embassy Suites Charleston gets high marks from our customers. During your stay, you're just a quick walk from Charleston Town Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free continental breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Charleston Town Center and 7 minutes by foot from Charleston Coliseum & Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Guests are served free continental breakfast. The hotel hosts a free manager's reception daily.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Embassy Suites Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 658 out of 1155 reviews
Rating 8 - Good. 241 out of 1155 reviews
Rating 6 - Okay. 109 out of 1155 reviews
Rating 4 - Poor. 68 out of 1155 reviews
Rating 2 - Terrible. 79 out of 1155 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zuo Zon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Elevators never work

The elevators were broken they had 1 elevator for the entire hotel and it was ridiculous. The staff was useless other than Jerry he’s amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Dallas

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at multiple Embassy Suites over the years since I was a child. This particular one was just like the rest of them, a very nice hotel. The room was nice, and clean. The breakfast was great. The pool and the pool room were absolutely disgusting like there was no upkeep trash on the floor and in the pool. I can get past that though. After I checked out I noticed bites all over my body and they started itching profusely. They are all over my arms, legs, and back. Room 620 has bedbugs or it did as of 3/16/2025. Management was told about the situation and still haven’t received a call from the Hotel Manager.
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always great service, comfortable rooms, and a relaxing time spent with family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

William

Liked: Staff & service, amenities
cook to order breakfast and buffet is wonderful hotel needs update room was not serviced. used the 2 coofoee cups provided the first day they were never replaced. towels not replaed even though placed on floor they remained there4 throughout my stay. $15 for parking is rediculus with no in or outs
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

PARKING

Hotel was okay and service was good. PARKING was not convenient. Parking in a mall parking lot across and down the street made it very inconvenient to go out and hard to unpack and pack stuff in car. Can't stay here again until parking is fixed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Teresa

Travelled with family
Liked: Cleanliness, staff & service
Pool was dirty! Staff was attentive. Shuttle driver super nice! Breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of space so families can get one room and still function. Breakfast is good.
Stayed 2 nights in Mar 2025

2/10 Terrible

John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived around 3pm had to wait until 4 to check in as they said room was not ready and we were early however, we went to bar at happy hour (6 pm) there were kids running around , unsupervised everywhere. We later had dinner at the hotel. We were sat right at the fountain drinks, again kids running, playing on elevators, running thru the resturant areas by our table getting fountain drinks completely ruined our evening. We took the shuttle van to another venue to enjoy adult time. We asked about the pool hours which were open until 11 pm. We came back to hotel hoping for an hour in the pool but walked into 21 children in the pool, more than half unsupervised, shooting water guns at everyone that entered including the ceilings. We talked to front desk lady who laughed and said we picked an unfortunate week..like what kind of answer is that??? The 3 elevators were being played on by kids and seemed to be broken most of the night. We picked an upscale hotel for a reason and this kind of service and atmosphere is what you would find at a Holiday Inn. This place was a disgrace to say the least.
Stayed 1 night in Mar 2025

4/10 Poor

Barry

Disliked: Cleanliness, property conditions & facilities
Property is in bad part of town…parking has you in garage across street…question safety at night. Questionable fire safety in building…elevators were not working off and on…exit steps had you going outside, then back into main entrance…did not lead to lobby?! Placed had unsupervised kids running around.
Stayed 2 nights in Mar 2025

6/10 Okay

Curlie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Motel is great but two of the three elevators were down. We had to wait 20 to 30 min to even get back and forth to the room.
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this hotel. There was only one working elevator. Parking was a long way from the hotel. Very dingy and dirty feeling throughout the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Denise, Torrance

Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

shawn

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service
Nice hotel but needs update. We had a few issues. The hot water was gray and our lock didn’t work when we came back from breakfast. we had to go to front desk several times each time they reprogrammed it it still did not work. Maintenance had to come and Jimmy the lock. This delayed our departure by at least a half hour. They did give me some extra Hilton bonus points for the water issue. It did clear up the by the next day.
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this place and plan to stay again!!!
Stayed 1 night in Feb 2025