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Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Exterior
Terrace/patio
Lobby sitting area
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Front of property – evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
250 Spring Street, Charleston, SC, 29403-5123
  • Place, The Citadel
    ‪8 min walk‬
  • Place, Medical University of South Carolina
    ‪12 min walk‬
  • Place, College of Charleston
    ‪19 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(125 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Top Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Top Floor)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Hotel with an outdoor pool, 10-minute walk to The Citadel
Along with an outdoor pool, this smoke-free hotel has a fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers 153 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Citadel. You'll find features like free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 15-minute walk of The Citadel and Medical University of South Carolina
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 680 square feet (63 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charleston hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 15 per day)
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 12.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Offsite parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
Holiday Inn Express Charleston Dwtn Ashley River
Express Dwtn Medical Area

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 722 out of 1464 reviews
Rating 8 - Good. 346 out of 1464 reviews
Rating 6 - Okay. 199 out of 1464 reviews
Rating 4 - Poor. 118 out of 1464 reviews
Rating 2 - Terrible. 79 out of 1464 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Redone older building, but they have done a nice job with it. Great staff at desk!
Stayed 1 night in Oct 2025

4/10 Poor

Kellen

Stayed 5 nights in Nov 2025

10/10 Excellent

WILLIAM

Stayed 1 night in Nov 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were very nice and friendly. They even brought me a fan when I needed some air flow in the room. The breakfast was good, nice selection. Beds were very comfortable, sheets were soft and clean.
Stayed 4 nights in Nov 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was pleasant however was not please with the TV streaming connection..
Stayed 4 nights in Oct 2025

10/10 Excellent

Eddie

Stayed 4 nights in Oct 2025

2/10 Terrible

Chase

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was dirty. you could visibly see it on the walls, i found a pill on the floor, and the shower looked like it had mold or something growing in it, there was limited parking in the actual parking lot and you had to pay for parking anywhere else nearby. i’m extremely disappointed. one of the staff members at the front desk was very rude and dismissive when we were checking in and just seemed like she hated her job. i will not be staying at another holiday inn.
Stayed 2 nights in Oct 2025

4/10 Poor

SamandDeb

Disliked: Cleanliness
Room: Carpet in room was visibly dirty. Looked as if it hadnt been shampooed in months to the point it was nauseating. Bathroom shower floor looked very dingy. The inside wall of shower had white plaster that looked very sloppy and unprofessional. I know we will never book a stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, close to downtown but still quiet. Our room was clean, and the bed was comfortable. Would definitely stay here again.
Stayed 1 night in Oct 2025

6/10 Okay

Bruce

Travelled with family
Liked: Amenities, property conditions & facilities
Hotel was described as "downtown". It isn't downtown at all.Needed a cab to get downtown.
Stayed 2 nights in Oct 2025

8/10 Good

Scarlett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very personable and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort
Everything was great except bathroom was falling apart
Stayed 2 nights in Oct 2025

4/10 Poor

William Jim

Liked: Cleanliness
Disliked: Property conditions & facilities
I would never go back to this Hotel. We believed there was a Hotel Shuttle - there wasn’t - we were directed to a Free Public Shuttle. Day1 it didn’t show. On Day 2 we had to endure a barrage of Racial Abuse from a Black Gentleman on the Bus. When we were returning that evening. He was there again with another Man. The Abuse started again and after a while the Second Man Handed the First a Knife. He actually dropped it in passing so I knew exactly what it was. We were extremely worried. We had positioned ourselves near the Driver. He got out of his seat at one point and walked towards us. We were ready to defend ourselves but he walked past and went up and said something to the Driver, which we couldn’t discern. It was very intimidating and we were glad when our stop came along. There were others on the Bus making comments too but none as bad as the First Man. The Hotel should not be directing Guests, particularly White People, to this Shuttle. We’d never stay there again and The Parking Charges are annoying too.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was very worn -- furniture and carpet. The bathroom had damaged tile on the wall and black gunk in the shower near the bottom. The walls are very thin so you will hear your neighbor's conversations -- or worse. A full garbage bag sat by the elevator for 2 days. This hotel was a disappointment not only because of its condition, but also because the photos were depicting clean and well maintained rooms. Don't be fooled into thinking you found a lovely hotel and a good price.
Stayed 2 nights in Oct 2025

8/10 Good

Geri

Travelled with family
Liked: Cleanliness, property conditions & facilities
The experience was mixed.The counterperson upon check-in was unenthusiastic about her job and the welcome she provided. The hotel has very few parking spaces, leading to having most guests park in a garage across the street (which is validated, thankfully). The hotel itself is clean and quiet, the property is well kept,, and it has a large lobby and good breakfast options. All other staff we encountered were kind and professional. Housekeeping was hit and miss, as they kept forgetting to leave towels. We chose this hotel as it was a better price than staying in the central tourist part of downtown Charleston and is still in a good location to get around everywhere. I would consider staying here again, but would know what to expect next time.
Stayed 3 nights in Oct 2025

6/10 Okay

Russell

Parking

The issue for my wife and I was the inadequate parking.
Stayed 2 nights in Oct 2025

8/10 Good

Barbara, Miami

Liked: Cleanliness, staff & service
Very nice however the computers were not working properly the 1st time we arrived and when we came back 3 days later it was not again another problem arose.
Stayed 1 night in Oct 2025

6/10 Okay

Jill

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When you first step in the door the rug that leads to the check in desk is filthy. The room was ok. Bed was comfortable and clean. The bathroom is very small and the shower was moldy. A simple fix with some bleach cleaner.
Stayed 4 nights in Oct 2025

2/10 Terrible

Raymond

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very shady location, very poor room conditions
Stayed 1 night in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a pleasant stay.
Stayed 3 nights in Oct 2025

4/10 Poor

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities
Someone else was in room that they checked me into, put me in a smaller room...still haven't received credit. Changed rooms 2x...Room key didn't work 4 X (up n down in elevator), room light bulbs didn't work; parking lot floods; car scrapes badly on front portico driveway and then finally false fire alarm at 8:15 on Saturday morning!!
Stayed 3 nights in Oct 2025

8/10 Good

Debbie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Did not eat breakfast and yes the as AC worked good.
Stayed 1 night in Oct 2025