SureStay by Best Western Summerville Flowertown

2.5 star property

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Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(13 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay by Best Western Summerville Flowertown

Along with a seasonal outdoor pool, this hotel has a 24-hour front desk and free newspapers. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, gift shops/newsstands, RV/bus/truck parking, and a front-desk safe are onsite.
SureStay by Best Western Summerville Flowertown offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Summerville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at SureStay by Best Western Summerville Flowertown, you're just a quick walk from North Main Market. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a gift shop
  • Just a 2-minute drive from Nexton Square and a few minutes from Azalea Park
Free breakfast is served. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at the business-friendly SureStay by Best Western Summerville Flowertown. Free self parking is available.

Smoking is allowed in designated areas at this Summerville hotel.

Guests are served free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from February 1 2026 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hotel Summerville
Sleep Inn Summerville
Sleep Inn Summerville Hotel
Summerville Sleep Inn
Sleep Inn Summerville Charleston
SureStay by Best Western Summerville Flowertown Hotel
SureStay by Best Western Summerville Flowertown Summerville

SureStay by Best Western Summerville Flowertown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 171 out of 471 reviews
Rating 8 - Good. 109 out of 471 reviews
Rating 6 - Okay. 78 out of 471 reviews
Rating 4 - Poor. 55 out of 471 reviews
Rating 2 - Terrible. 58 out of 471 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good staff super friendly and very helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a complete nightmare at a different hotel I transferred over to this one they were more than willing to accommodate what I needed done and working with my point system crap that was going on from the other hotel refunding me and no deposit form this place was an absolute God send a true blessing very clean rooms friendly staff quiet very very reasonable wonderful breakfast good scenery located around everything closed within walking distance I can't speak for the staff enough the staff at that front desk that I have had the pleasure of dealing with in the last 3 days have been absolutely wonderful
Stayed 2 nights in Dec 2025

4/10 Poor

marie

Travelled with family
Disliked: Amenities, property conditions & facilities
First toilet had leak and not flushing. Then room was situated cross from nigth club that produced loud music. Then they moved us after second nigth to another room where also the air conditioning was not working properly. Really this hotel needs a lot of work.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had a very early morning. Said breakfast was served starting at 6am and when we arrived at that time it was completely set up and ready to go. Very appreciated
Stayed 1 night in Dec 2025

6/10 Okay

Ron

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The breakfast was fresh. I didn’t like the parking. They were working on the outside, so it was impossible to park near your room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vickie

Stayed 2 nights in Dec 2025

4/10 Poor

Zekiah

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Seen a roach after rebooking my stay for another 3 days . Security deposits are a hassle to get back even when u leave the stay with no problems . Oh and if ur black this is not the area of town to be in . Profiling is a hobby in Summerville . The hotel has a lot of potential, but for the wrong area of town .
Stayed 3 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
The gentleman at the desk is always pleasant and professional. The rooms are always spotless. It’s super close to shopping and dinning and it’s 20 minutes from the airport.
Stayed 1 night in Nov 2025

2/10 Terrible

Misty

Travelled with family, Travelled with group
Disliked: Cleanliness
There were roaches in this hotel I actually thought it was a fluke initially but I was killing roaches my entire stay. At one point when I spoke to the front desk receptionist she actually said “ I haven’t had any complaints” she also said “I mean it’s a hotel we have roaches”. I have stayed in too many hotels to name and I have NEVER I MEAN NEVER SEEN ROACHES. She proceeded to give me a nice full can of RAID 😳 haven’t had any complaints huh but you have roach spray on deck , Ms Please! Unfortunately because of the time frame there were no hotels available.
Stayed 5 nights in Nov 2025

10/10 Excellent

Kasetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love It
Stayed 2 nights in Nov 2025

10/10 Excellent

Zekiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

6/10 Okay

Pixie

Travelled with group
Liked: Staff & service, room comfort
Spot on sheet. Changed on request. Bedspread was a little dirty in spots. Front desk staff and cleaning crew were outstanding. Breakfast had meager offerings. The stay was pretty good until Friday night when loud music started about 9 pm and didn’t stop until 1:55 am. My impression was that there was a bar nearby.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service
Room was clean. It was quiet. Didn't smell. Staff was friendly. Location was good l.
Stayed 3 nights in Nov 2025

8/10 Good

John

Stayed 1 night in Nov 2025

4/10 Poor

William

Disliked: Cleanliness, staff & service, amenities
Asked for a late check out, which as a traveling band, we need that flexibility and have never in 18 years of touring run into a hotel which wouldn’t accommodate that request. Were hounded to leave at 11am after arriving at 2:30am. Ultimately not a venue we can stay at I t he future.
Stayed 1 night in Nov 2025

2/10 Terrible

Margi

Business traveller
Disliked: Cleanliness, staff & service, amenities
The hotel is looking pretty shabby. We were arrived around noon, most hotels will let you in the room early if it’s ready. The hotel was empty, very few guests and they said if we wanted to get the room early it would cost an additional 50.00. Check in at 3 and leave at 11:00. The original reason for checking in at 3:00 was to give the maids time to get the rooms ready, it was never intended to turn a guest away when a room is ready. 3:00 is was never meant to be a disservice. I use to be check in at 11 and check out at 11:00. It has become a scam! The breakfast only had 1 yogurt and the milk was half full and we were the first to arrive for breakfast.
Stayed 1 night in Nov 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities
The list is too long to list. For starters eh ked in at 9pm. The the toilet was clogged, went to the front desk and they did not have a plunger and that maintenance would not be in till 8am. I have to go to Home Depot to buy my own plunger. I saw two bed bugs, and a few roaches.. I took photos. Night time front desk was cold, acted like she was forced to say nice things. Didn't seem realistic more an act. I was there because my father's funeral was down the street I was traveling from out of state and funeral expenses had limited my funds to find a better place.. I should have just spent the extra money.. Don't stay here... Play the extra money to stay elsewhere.
Stayed 5 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Nov 2025

2/10 Terrible

JO

Stayed 1 night in Nov 2025

10/10 Excellent

Laverne

Stayed 1 night in Nov 2025

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Nov 2025

6/10 Okay

ronald

no fruit available at breakfast. Sunday bed was not made up and no coffee available in room.
Stayed 3 nights in Oct 2025

8/10 Good

LTD Transport

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good price for the location Good renovations
Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was nice, some stains on carpet. The staff was very polite and helpful.
Stayed 3 nights in Oct 2025