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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

Lobby
A rooftop terrace with sun loungers, a table, and a glass-enclosed area.
A dining area with a wooden table and chairs, a chandelier, and a city view through large windows.
The exterior of The Palmetto Hotel with a black awning, large glass doors, and outdoor seating area with chairs and tables.
A bar area with wooden bar stools, a counter, and shelves stocked with bottles and glasses.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
194 East Bay Street, Charleston, SC, 29401
  • Place, Waterfront Park
    ‪1 min walk‬
  • Place, Charleston City Market
    ‪2 min walk‬
  • Place, Rainbow Row
    ‪4 min walk‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Deluxe Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(86 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(169 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Accessible

A bedroom with a bed, a round wooden table, a nightstand, and a window with a view.

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse (Redemption)

A modern living room with a sofa set, a coffee table, a TV, and a view of the city.

Penthouse (Redemption)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Balcony

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds, Balcony

A hotel room with a bed, a desk, a TV, a coffee table, and a vase of flowers.

Premium Room, Multiple Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A spacious bedroom with a large bed, a small desk, a chair, and a nightstand.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

The Palmetto Hotel

A restaurant, a bar/lounge, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles, and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Charleston City Market. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes complimentary bicycles
  • Guests have great things to say about the breakfast and the location
  • Steps from Charleston City Market and 3 minutes by foot from Waterfront Park
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Renovated entire property - January 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 782 out of 1008 reviews
Rating 8 - Good. 130 out of 1008 reviews
Rating 6 - Okay. 65 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 10 out of 1008 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and met all our needs.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location staff is great i’d recommend for business or pleasure
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything in the French Quarter.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Matthew

Wonderful hotel right in the heart of downtown.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location, stylish rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Leo J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, yet extremely friendly, and always looking to make sure we were comfortable and enjoying our stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff, clean, great parking (valet), loved our stay
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, we will definitely be back! Especially loved the bicycles, we took full advantage of them - a great way to see lower Charleston!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, delicious breakfast
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

STEPHANIE AND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel and love the sitting area in the front and bar.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a very nice boutique hotel located in a convenient area in Charleston. The buffet breakfast was also very good. The lobby and bar area is small but quaint.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Krista

Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast! We’d stay there again.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Super location; excellent restaurants literally either just across the street or just up the street! Old slave market (must visit) is very walkable!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price of the hotel, it should be a full breakfast. Even Holiday Inn Express and Hampton Inns have a better breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend The Palmetto enough! From the moment we arrived to check out it was a five star experience. Friendly staff, excellent amenities, great breakfast. Perfect location.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from valet to check in get room and see a beautiful place, then end of evening bar was awesome. Already planning for next trip. Thank you Laurie
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fantastic, The Bar was well stocked with outstanding bartenders. Best Espresso Martini ever, don’t miss it
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. If you plan on just visiting Charleston, no car is needed.
Lobby
Balcony from our room
View of hotel
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, the service was above and beyond excellent!! Fully recommend this stay!!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost afraid to write how wonderful this hotel is for fear the next time it will be booked up. Location is perfect for site seeing, restaurants and shopping. The room was beautiful, clean and the perfect size. We had a king bed , so comfortable. Plenty of towels and a new bathroom. The staff were so helpful and lovely. Dont miss the complementary sweet tea in the lobby.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Palmetto!! It was in a great location and the vibe, breakfast, and room was amazing. Would totally go back.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

John-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful prop
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only able to stay for one night, but it made us sure we wanted to return!! Everything was beautifully thought through and the style is perfection. The staff was so attentive and offered suggestions for things to do and places to eat. Even the turn down service and chocolate at the end of the day was the perfect touch. We cannot wait to return! Oh, I nearly forgot..the sweet tea in the lobby sealed the deal ❤️
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel on a great location. We were greeted with welcome cocktails. Lots You can rent bikes, there's plenty of parking.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! Staff was awesome! They did an excellent job with the decor. Highly recommend!
Stayed 3 nights in Feb 2026