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TownePlace Suites by Marriott Charleston-West Ashley

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Charleston-West Ashley

Compact kitchen with modern appliances, dark cabinetry, and granite countertop.
Relax by the pool surrounded by lush trees and a covered patio area.
Two double beds with white linens and red bed skirts, each flanked by a headboard with a light fixture.
Relax on the patio with comfortable seating and a shaded pergola.
Guests can relax in the hotel lobby, which offers a variety of seating options and a reception area.

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
805 Orleans Rd, Charleston, SC, 29407
  • Medical University of South Carolina
    ‪10 min drive‬
  • College of Charleston
    ‪11 min drive‬
  • Port of Charleston Cruise Terminal
    ‪14 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 2 Queen Beds (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Full Kitchen)

9.2 out of 10
Wonderful
(61 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Full Kitchen)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Full Kitchen)

9.0 out of 10
Wonderful
(73 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

8.8 out of 10
Excellent
(32 reviews)
  • 84 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Charleston-West Ashley

Hotel in Charleston with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at TownePlace Suites by Marriott Charleston-West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from Port of Charleston Cruise Terminal and 8 minutes from North Charleston Coliseum and Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Charleston-West Ashley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A terrace, barbecue grills, and a garden are also featured at the business-friendly TownePlace Suites by Marriott Charleston-West Ashley. Free self parking is available.

This 3-star Charleston hotel is smoke free.

Guests are served free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle tours
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 226 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property does not look like much from the outside, but on the inside, the rooms are all suites with a small kitchenette. And the staff is second to none… Especially Calvin, who was very helpful.
Stayed 4 nights in Apr 2025

4/10 Poor

Bonnie

Disliked: Staff & service, property conditions & facilities

Not up to par

Our first room had a huge tear in the rug! Unsightly and unsafe. We were there for 5 nights and our room was never cleaned. It was “refreshed “ the day before we left but the bathroom was not cleaned or the room dusted. They made the bed and changed the towels. I have stayed in other townessuites which were great. This hotel is worn and tired.
Stayed 5 nights in Apr 2025

2/10 Terrible

Hamilton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first thing I noticed was the overwhelming smell of moth balls. There was also random body hair on the shower walls. I tried using the “sink” in the room but the drain did not drain… I wouldn’t stay here if they gave again me a free room.
Stayed 2 nights in Apr 2025

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I’m torn in my review with this hotel. The room was somewhat cleaned. And I say somewhat because I come from a housekeeping background. It needed a good vacuum and dusting. The kitchen area like dishwasher needed to be wiped down and shined. Water left in iron which (if you know, you know) causes rust in the iron and it stained my shirt for my grandmothers 85th birthday party but luckily I wore a vest so it wasn’t seen. The check in and out staff was very friendly. Everyone that worked there greeted me in the property. The guests above us made noise for hours walking back and forth stomping. But I was too tired to complain (so that’s on me). The pull out couch was awful. Mattress stained crumbs everywhere I had to wipe it down and clean it better. And it needed to be vacuumed underneath. One of the electric panels was hanging from the wall under the desk, more of an eye sore instead of a bother. They definitely need a better rooms inspector before punching rooms that were recently checked out. The linens were clean and fresh. I had one set of towels for two people and no bed in a bag so I had to go downstairs myself and get it. Because I felt bad for front desk staff because it was crazy on the property with rude little kids running everywhere. Very accessible from restaurants to tourist attracts.
Stayed 1 night in Apr 2025

10/10 Excellent

Genaro

Stayed 2 nights in Apr 2025

4/10 Poor

Yu jin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I checked in late. There was a guest ahead of me who seemed to have an issue, and I didn’t mind waiting. However, when it was my turn, the staff member handed me the key and explained things in a very cold manner, without even a simple apology for the long wait.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying here. We've been here before and it was just as pleasant as this time..
Stayed 1 night in Apr 2025

10/10 Excellent

Shea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Alicia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed here for 3 days. Our toilet often would not flush, causing us to repair it own our own. Our comforter had blood stains on it, the couch had several stains on it with an odor. We did not receive enough toilet paper and had to request it twice. The staff was very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice. We like the 2 bedroom option and the hotel is in a great location.
Stayed 2 nights in Apr 2025

6/10 Okay

Claire

Stayed 1 night in Apr 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff at check in was awesome. So friendly and nice and really did an awesome job.
Stayed 1 night in Apr 2025

4/10 Poor

Condra

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is by far the roughest Town Place Suites I’ve ever stayed at. Before, I go any further, let me just say the front desk attendant “V” was amazing. She was so friendly and welcoming and went out of her way to help me get settled and she took the same care with every guest. However, she was the shining light in a dark space. The building is dirty…I took pictures of someone’s nail clippings in the hallway, carpet not looking like it had been vacuumed in a while, liquids that dripped down the walls and now dried, and surfaces inside and outside of my room that weird covered in dust or muck. My room’s door looked like someone had repeatedly tried to opened without a key. Oh, and the back door to the building was broken, as in the push bar is broken. Inside the room several fixtures were hanging off the wall. Before you ask, why did I stay, let me tell you. For the past month my husband has been waiting at MUSC for a heart transplant. I’ve been staying in other hotels , but I wanted to stay in a hotel with a kitchen so that I could cook because I was tired of eating out. Big mistake, because the dishes were so greasy I didn’t bother making dinner. At the end of the day, don’t stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Dakota

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice at the front desk. Very helpful and courteous. Facility overall was in good shape but could use some updates. Easy location to find and get in and out of. We would go here again.
Stayed 1 night in Apr 2025

6/10 Okay

Shani

Travelled with family and small children
Liked: Staff & service
The staff was friendly. The rooms were nice enough for a couple nights; however the bathrooms could have been cleaner. In addition, several cars were broken into the night we stayed, so there should be more cameras or security to help alleviate things like this from occurring again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Glenda

Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities
Room in poor condition: paint chipping or peeling, carpets ripped or stained, very noisy ac, door did not close properly; security door on ground floor did not latch, etc. Not up to standard for Marriott.
Stayed 3 nights in Apr 2025

8/10 Good

Lily

Travelled with family
Liked: Staff & service
The front desk staff was very friendly!
Stayed 5 nights in Mar 2025

8/10 Good

Madlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Connie

Stayed 4 nights in Mar 2025

10/10 Excellent

Stuart Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 9 nights in Mar 2025