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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
Suite, 1 King Bed with Sofa bed, Balcony
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

Map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪6 min walk‬
  • Spectrum Center
    ‪6 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • City view
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony

  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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About this property

AC by Marriott Charlotte

Hotel with a 24-hour fitness center, a short walk to Spectrum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC by Marriott Charlotte. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly AC by Marriott Charlotte. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 32 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 40 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1012 reviews
Rating 8 - Good. 158 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 29 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. great hospitality very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Lesli

Stayed 1 night in Feb 2025

2/10 Terrible

Johnny

Disliked: Staff & service
I was not accepted my stay because I was not 21. This was not made clear on the website, I went out of the way and wasted my time and money. I want my refund.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed review

It was a mixed experience. The check in process was not smooth at all. The girl working the desk was snotty and gave us a downgraded room. When we found out, we ended up having to wast time getting it fixed. They also couldn’t find our reservation for a good 1/2 hour. The rooftop bar was closed, which was the main reason for picking this hotel. It was right across the street from the spectrum center, so that was a plus. Parking was expensive, which I guess is expected downtown. The room, after getting it fixed, was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jan 2025

8/10 Good

April

Liked: Cleanliness, staff & service, room comfort

Nice, but not with the amount

Room was nice. Not worth the amount. Bathroom was dark and parking was 30 a day which insane for one night. Also, the room has no microwave?? For three something a night in Charlotte it should have included all modern necessities.
Stayed 1 night in Jan 2025

2/10 Terrible

timothy

Business traveller
Disliked: Staff & service, amenities
This property is average but fine. The main point that I would caution any one away from booking with this hotel is the staff's lack of ownership with Marriott policy. They literally never apologized for missed steps or lack of communication etc. MARRIOTT ISSUES A HOLD ON YOUR CCARD DOUBLE THE AMOUNT OF YOUR CHARGES> THEN THIS DOUBLE AMOUNT IS HELD FOR AN UNUSUAL AND UNETHICAL AMOUNT OF TIME BEFORE RELEASING FUNDS> 5-10 DAYS. WHEN DISCUSSING THIS ISSUE THE STAFF SIMPLY ADVISED ME TO "READ THE FINE PRINT" and INFORMED ME IT WAS IN SOME WELCOME LETTER THAT I NEVER RECEIVED> WHEN CHALLENGED THE STAFF SIMPLY STATED "OKAY..." NO APOLOGY NO OWNERSHIP OR UNDERSTANDING THAT THIS POLICY IS UNIQUE AND TOO LONG FOR CLEARED CHARGES, HOLDING THIS AMOUNT OF MONEY ONCE THE ACTUAL CHARGES HAVE CLEARED SEEMS AGAINST THE LAW> MARRIOTT IS A FAILING BRAND ANYWAY SO I WILL CONTINUE TO CAUTION PEOPLE AND SUPPORT PEOPLE TO CHOSE ANOTHER BRAND OF HOTEL> WHICH THERE ARE PLENTY
Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how nice the hotel was and very friendly!
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

10/10 Excellent

Khalilah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and polite staff. A hotel within a hotel which is cool.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from beginning to end.
Stayed 1 night in Oct 2024

8/10 Good

Jynese

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Rooms could use a better clean but the check-in staff was great. I would also suggest to let guest know they will be paying for parking and it comes out of the deposit
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Did not like the riff raff hanging around Hotel begging for money. Also having the microwave in hallway when we had to heat something up. Did not like how they let riff raff stay at this hotel did not feel safe when they were knocking on doors and making drug deals with doors half open and whispering with who ever was in that room.very sketchy.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dwain

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to alot of restaurants and barrs
Stayed 1 night in Jan 2025

8/10 Good

Shatorra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Dwain

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to Spectrum Center and dining options
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Garland

Stayed 2 nights in Dec 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Rami

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Location

Fun location with great proximity to restaurants and sporting events
Stayed 2 nights in Jan 2025