AC Hotels by Marriott Charlotte City Center

3.5 star property

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Photo gallery for AC Hotels by Marriott Charlotte City Center

A modern bar area with high tables and chairs, a seating area with sofas, and large windows offering a city view.
The exterior of AC Hotel Charlotte with large glass doors, a visible American flag, and a brick facade.
A modern hotel room with a breakfast buffet, large windows with a city view, and contemporary lighting fixtures.
A bar area with a long counter, multiple bar stools, and shelves stocked with bottles.
A modern hotel lobby with a reception desk, large windows, and a geometric ceiling design.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(129 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, Multiple Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed, Balcony

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

AC Hotels by Marriott Charlotte City Center

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available on request.
AC Hotels by Marriott Charlotte City Center offers 185 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotels by Marriott Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Spectrum Center and 5 minutes by foot from Charlotte Convention Center
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2728 square feet (253 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a garden are also featured at the business-friendly AC Hotels by Marriott Charlotte City Center. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
AC Lounge - This lobby lounge specializes in Mediterranean cuisine. Open daily.
Nuvole - Onsite rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 2,728 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC Hotels by Marriott Charlotte City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 943 out of 1292 reviews
Rating 8 - Good. 188 out of 1292 reviews
Rating 6 - Okay. 76 out of 1292 reviews
Rating 4 - Poor. 41 out of 1292 reviews
Rating 2 - Terrible. 44 out of 1292 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ranjit

Liked: Cleanliness, staff & service, property conditions & facilities
Yes. An excellent stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Octaviya

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Schrita Hall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place to stay to see an event at the Spectrum Center
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Debresia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at this location, it’s very clean Chic and smell so good!!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jaynell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room clean and the staffs were very friendly and knowledgeable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sunni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taylor was an excellent receptionist and the property was clean I will be coming again.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and the clean up crew Ms.Latoya was very patient and they did not rush us I love this hotel and will be visiting again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff! Clean property, close to Spectrum Center!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Geofenete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!! Love this hotel . Me & my boyfriend stay here everytime we’re in Charlotte. The staff are wonderful , great location & a very nice hotel!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for a quick one night while traveling but the location was excellent, property very clean. Definitely recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Mechelle

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, hotel was very clean and we were able to walk to multiple different places. Hotel is directly across from the Spectrum Center which is one of the places we walked to.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. We slept too late for breakfast!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Clean rooms, helpful staff and beautiful views!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

casper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Love the balcony
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. very clean and attentive staff. If the hotel is busy, elevators take awhile so plan ahead.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deja

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
All around great place to stay
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the proximity to everything. The rooftop bar and restaurant was amazing. The room had a balcony and a beautiful 😍 view. Just wish the beds were more comfortable. Still a 9 out of 10 very nice.
Stayed 1 night in Apr 2026