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AC Hotel by Marriott Charlotte SouthPark

4.0 star property

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Photo gallery for AC Hotel by Marriott Charlotte SouthPark

Restaurant
Lobby
View from property
Reception
2 bars/lounges, rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1824 Roxborough Road, Charlotte, NC, 28211
  • Place, SouthPark Mall
    ‪4 min walk‬
  • Place, Sharon Shopping Center
    ‪15 min walk‬
  • Place, Phillips Place
    ‪16 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Corner

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Balcony

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(62 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(23 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hyatt Centric SouthPark Charlotte
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,043 reviews
The price is €160
includes taxes & fees
29 Mar - 30 Mar
Hyatt Centric SouthPark Charlotte

About this property

AC Hotel by Marriott Charlotte SouthPark

This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
AC Hotel by Marriott Charlotte SouthPark offers 162 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Charlotte SouthPark. During your stay, you're just a quick walk from SouthPark Mall. Features include free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from SouthPark Mall and 9 minutes by car from Spectrum Center
  • Dogs welcome for a fee
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. A health club, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly AC Hotel by Marriott Charlotte SouthPark. Self parking is free.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Cordial - Onsite rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21 to 35 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Cordial

Things to do

  • Health club

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 21 to 35 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Hotel Charlotte Southpark
AC Hotel by Marriott Charlotte SouthPark Hotel
AC Hotel by Marriott Charlotte SouthPark Charlotte
AC Hotel by Marriott Charlotte SouthPark Hotel Charlotte

AC Hotel by Marriott Charlotte SouthPark Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 499 out of 672 reviews
Rating 8 - Good. 101 out of 672 reviews
Rating 6 - Okay. 36 out of 672 reviews
Rating 4 - Poor. 20 out of 672 reviews
Rating 2 - Terrible. 16 out of 672 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Joanne

Liked: Cleanliness
Stayed 1 night in Dec 2025

4/10 Poor

joseph

Liked: Cleanliness
Disliked: Staff & service
Had stayed here twice before and like it. But this time it was really poor. At check in we were advised that the king room we had booked thru Hotels.com two months earlier was not available and because we used a third party they don’t guarantee the room type! Huh! I have used Hotels.com all over the world with never a problem like this. They put us in a double queen room. This trip was for my wife’s birthday and now we don’t get the room we reserved? It made our sleep very poor. The next day we had been out for four hours in the morning and came back to find our room hadn’t been serviced. No problem. We were leaving it again and there were many cleaning people on our floor and I asked if they could clean the room and was told we would most likely have to wait for the evening shift to come in. I went to the front desk and was told we would have to wait. I made a very crude comment to the women as she was also the one who delighted in not giving us the proper room We decided to cut our stay short by a day because of this. I will credit the asst gen mgr who comped our second night. We hadn’t asked for this so it saved us money but we didn’t want to save money. We wanted the room we reserved and we asked it to be cleaned!
Stayed 3 nights in Dec 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities
We had to leave the hotel after switching rooms as they were uncomfortable and dirty. The first room smelled terrible and the second room was an accesible room that I have no idea how anyone in a wheelchair could reach the mini fridge directly on the floor or open the bathroom door. We had to clean our shower and wipe surfaces. We cut our stay to one night only and switched hotels.
Stayed 3 nights in Nov 2025

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2025

8/10 Good

Carter, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

HILBERT

Stayed 4 nights in Oct 2025

10/10 Excellent

Dane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Josephine

Stayed 2 nights in Nov 2025

6/10 Okay

W Stewart

Travelled with family
Disliked: Staff & service
Only a couple of choices and they charge for lobby coffee!
Stayed 2 nights in Nov 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Darius

Stayed 1 night in Oct 2025

10/10 Excellent

Tonya, Calhoun

Stayed 1 night in Oct 2025

10/10 Excellent

Roberta

Liked: Cleanliness, amenities
Very clean, modern, and roof top bar was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and very clean! Would definitely recommend!
Stayed 3 nights in Oct 2025

6/10 Okay

lester

Stayed 1 night in Oct 2025

10/10 Excellent

Greg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at. All staff were very nice and helpful. Rooms were clean !!
Stayed 1 night in Oct 2025

10/10 Excellent

Darius

Stayed 1 night in Oct 2025

10/10 Excellent

Lea

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the stay
Stayed 1 night in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Shopping mall very close
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure really low in sink and shower
Stayed 1 night in Sep 2025

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Room very clean and quiet. Will come back to stay in the near future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Harriet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay…

The hotel is very nicely appointed and tastefully decorated. Our room was comfortable and clean, and the breakfast buffet was beautiful and delicious. The only negative during the stay was a loose toilet seat, which provided some ‘surprises’ at night. When reported on checkout, the information was welcomed, and my impression was that it would be addressed.
Stayed 2 nights in Sep 2025