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Best Western Charlotte-Gastonia

2.5 star property

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Photo gallery for Best Western Charlotte-Gastonia

A modern hotel lobby with seating areas, a reception desk, and a large screen.
A hotel room with a bed, a desk, a chair, a sofa, and a lamp.
A modern kitchen with a flat-screen TV, red and blue chairs, a microwave, and a coffee machine.
A modern hotel lobby with a reception desk, seating area, and a large framed cityscape artwork.
A modern lounge area with leather chairs, a round ottoman, a large pendant light, and a fireplace with decorative items.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪10 min walk‬
  • Place, Bank of America Stadium
    ‪22 min drive‬
  • Place, Carowinds Theme Park
    ‪25 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Accessible - 2 Queen, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

A hotel room with two beds, a desk with a chair, a television, and a lamp.

Accessible - 2 Queen, Mobility Accessible, Bathtub, Non-Smoking, Full Breakfast

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a lamp, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(40 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a flat-screen TV, a desk with a chair, two beds, a small table, and a lamp.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(20 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables, a desk with a chair, a television, and a painting on the wall.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with a flat-screen TV, a desk with a chair, two beds, a small table, and a lamp.

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Charlotte-Gastonia

Along with a 24-hour business center, this smoke-free hotel has coffee/tea in a common area and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, RV/bus/truck parking, and ATM/banking services are onsite. Housekeeping is available on request.
Best Western Charlotte-Gastonia offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Charlotte-Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, a multilingual staff, and an ATM
  • 10 minutes by foot from Eastridge Mall and a 3-minute drive from Schiele Museum of Natural History
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Charlotte-Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Charlotte-Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 112 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jean Mary

Liked: Cleanliness
Clean room,, good staff ,, shops nearby,, Everything is good
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Umole P

Liked: Cleanliness
Lovely and peaceful
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Had one maintenance issue, but it didn’t affect our stay, so it was reported to the front desk to be fixed after we left. Second time staying here, definitely worth the price!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Christal

Liked: Cleanliness
The room was pretty clean, there was a sticky spot on the floor near the wall but that was only thing. Bathroom was clean and beds were comfortable. Parking can be a little tight.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay 5star
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jose

Liked: Cleanliness
Disliked: Staff & service
Hotel room was clean, a bit old but you get what you pay for. My only complaint is the guy helping front desk on the day i checked in, one can tell he wasn't want it to be there at all, not friendly, no customer service at all.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

brian

Liked: Staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient to dining options, yet still quiet so we could relax and sleep for the night, and close to airport to begin pur vacation.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 7 nights in Nov 2024
Verified review

6/10 Okay

Dawn

Liked: Staff & service
Decent enough for the rate
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ambrocio

Nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet and easy access to food choices.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room!! I mean clean....!! Staff intelligent and helpful. 5 star stay..! I been never disappointed in my 5 years ,we going there monthly twice.Breakfast nice good coffee to.. Love the pancake You do yourself ...
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024
Verified review

8/10 Good

walter

Disliked: Property conditions & facilities
Room was clean however tv, refrigerator, internet was terrible. The ice machine didn’t work on the first floor
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay.
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Crystal

Front desk clerk was fabulous. The others, maybe the owner or manager, not so much
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient with places to shop and eat
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in the town

We always enjoy are stay nice hotel good breakfast nice attendance, renovated rooms and convenient !
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Solid location with great food options in walking distance of the hotel. Would stay here again.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient hotel.. Clean big room, very good countable bed. Everything comfortable. Fast check in, intelligent nice receptionist!! Nice breakfast..!
Stayed 1 night in Oct 2025