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City Express by Marriott Charlotte South End

2.5 star property

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Photo gallery for City Express by Marriott Charlotte South End

Free daily continental breakfast
Lobby lounge
Property amenity
Room, 2 Queen Beds
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Gym
  • Parking available

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Bowlero South Boulevard
    ‪7 min walk‬
  • Place, The Olde Mecklenburg Brewery & Biergarten
    ‪14 min walk‬
  • Place, Tyvola Square
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

City Express by Marriott Charlotte South End

A fitness center, coffee/tea in a common area, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour front desk, gift shops/newsstands, and a TV in a common area are onsite.
City Express by Marriott Charlotte South End offers 96 air-conditioned accommodations with hair dryers and irons/ironing boards. 50-inch Smart televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Charlotte South End. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Extended parking available for a fee
  • Amenities include a gift shop, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Bank of America Stadium and 7 minutes from Charlotte Convention Center
  • Free airport shuttle service
Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available on request). A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly City Express by Marriott Charlotte South End.

This Charlotte hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 12:30 AM on request
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

City Express by Marriott Charlotte South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 160 reviews
Rating 8 - Good. 31 out of 160 reviews
Rating 6 - Okay. 13 out of 160 reviews
Rating 4 - Poor. 6 out of 160 reviews
Rating 2 - Terrible. 8 out of 160 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities
I usually do not do a rating unless things are wonderful or horrible. The front desk staff was beyond amazing!! Shenice was so helpful to the guests that I had staying there during this winter storm. I truly do not know what I would have done without her!!
Stayed 1 night in Jan 2026

2/10 Terrible

Dieter

Stayed 1 night in Jan 2026

10/10 Excellent

Jay, Greentown

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean and spacious. The staff was amazing. They assisted me with extending my check out due to horrible weather and my delayed flight.
Stayed 1 night in Jan 2026

10/10 Excellent

Myndi

Stayed 1 night in Jan 2026

10/10 Excellent

Bishan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

8/10 Good

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean and fresh.
Stayed 3 nights in Jan 2026

10/10 Excellent

Eimy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amplio y muy limpio son sencillos pero muy confortable
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room were very clean and fresh. The staff was very friendly and helpful. The continental breakfast was better than most others that we’ve experienced. It was perfect for an overnight close to the airport.
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Staff was excellent! Late night arrival went extremely well. Breakfast lacked. Weak coffee, poor omelets, meager sausage. Yogurt soured.
Stayed 1 night in Jan 2026

8/10 Good

Ronald

Liked: Cleanliness, staff & service, amenities
Room was clean. Very noisy air handler in bathroom. Staff was good. Breakfast was nice.
Stayed 1 night in Jan 2026

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, amenities
It was a standard 3 star experience. Rooms were clean enough, breakfast was included which is nice. Staff could be a little more attentive.. we waited several minutes at the desk to check in at 3PM. $100 deposit seems a bit high compared to other, nicer hotels
Stayed 2 nights in Jan 2026

2/10 Terrible

Taylor

Liked: Cleanliness
Disliked: Amenities
Door was not working and locked out room for over an hour
Stayed 3 nights in Dec 2025

10/10 Excellent

Lamont

Stayed 2 nights in Jan 2026

10/10 Excellent

Tyler, south orange

Stayed 1 night in Jan 2026

10/10 Excellent

Alton

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Breda

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Overall no problems. Would stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Jan 2026

10/10 Excellent

Tyler, south orange

Stayed 1 night in Jan 2026

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air was on 68 but very warm sleeping
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Curt

Stayed 1 night in Jan 2026

4/10 Poor

Ikayla

Stayed 1 night in Jan 2026

10/10 Excellent

Anastasia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff attentive. Overall good. Area a little busy.
Stayed 1 night in Jan 2026