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City Express by Marriott Charlotte South End

2.5 star property

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Photo gallery for City Express by Marriott Charlotte South End

Free daily continental breakfast
Lobby lounge
Fitness facility
Property amenity
Room, 2 Queen Beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Bowlero South Boulevard
    ‪7 min walk‬
  • Place, The Olde Mecklenburg Brewery & Biergarten
    ‪14 min walk‬
  • Place, Tyvola Square
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

City Express by Marriott Charlotte South End

Hotel in Charlotte with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a 24-hour business center, and WiFi in public areas. Free continental breakfast and free wired internet in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
City Express by Marriott Charlotte South End offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott Charlotte South End. During your stay, you'll be within walking distance of Tyvola Square. Features include free breakfast and free wired internet, plus a gym.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • WiFi in some public areas for a fee
  • Extended parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Spectrum Center and 14 minutes from Carowinds Theme Park
Public spaces have free wired Internet. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly City Express by Marriott Charlotte South End.

This Charlotte hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); free wired internet

Parking and transport

  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

City Express by Marriott Charlotte South End Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 54 reviews
Rating 8 - Good. 10 out of 54 reviews
Rating 6 - Okay. 4 out of 54 reviews
Rating 4 - Poor. 3 out of 54 reviews
Rating 2 - Terrible. 4 out of 54 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast
Stayed 3 nights in Oct 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food options . Staff was great . Room was clean . AC worked great. Outside looked a little sketchy.
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sarah

Liked: Room comfort
Disliked: Cleanliness, staff & service

Budget friendly - not best area

The hotel is not in the best area of town. A lot of homeless and hookers hanging around due to the gentleman’s club up the street. The hotel has been recently been remodeled and looked nice. When we checked in we were given keys to a room that was occupied which made for an awkward encounter. The staff and who I believe was the manager apologized and I understand mix ups happen. The room was not as clean as I would have hoped. The mirror was still dirty which made me question how well the room was cleaned. When we came back from our event we stopped by the front desk to ask for a late check out, he told us to call the desk in the morning and they could help us. Point being we didn’t want to wake up early. We wanted it to be taken care of that night to avoid any fees or mix up. Overall this is a budget friendly hotel and as the saying goes you get what you pay for. Would not recommend staying here if Womens only trip or mother with kids. Wouldn’t have felt safe without my husband.
Stayed 1 night in Oct 2025

10/10 Excellent

Precis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

10/10 Excellent

Mustafa

Liked: Cleanliness
G
Stayed 1 night in Oct 2025

10/10 Excellent

Sabrina, Wharton

Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Not sure the complaints of others bc this was an amazing stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Sep 2025