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Canopy by Hilton Charlotte Southpark

4.0 star property

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Photo gallery for Canopy by Hilton Charlotte Southpark

Exterior
Hallway
Lobby
Terrace/patio
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Park Road Park
    ‪9 min walk‬
  • Place, SouthPark Mall
    ‪12 min walk‬
  • Place, Phillips Place
    ‪14 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(54 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 2

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premium King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Premium Bedroom-Balcony

  • Sleeps 2

Premium Room With 1 King Bed And Balcony-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

Premium 1 King Suite-Hearing/Mobility Accessible With Roll-in Shower

  • Sleeps 2

2 Qns Mobility/Hearing Accessible W/Ri-Shower

  • Sleeps 4

Premium Room With 2 Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4

Premium Room 2 Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

One King Bedroom With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

One Bedroom King

  • Sleeps 2

Similar properties

Reception
Hyatt Centric SouthPark Charlotte
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,042 reviews
The price is €162
includes taxes & fees
29 Mar - 30 Mar
Hyatt Centric SouthPark Charlotte

About this property

Canopy by Hilton Charlotte Southpark

This smoke-free hotel features a restaurant, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you'll be within walking distance of SouthPark Mall. Free WiFi in public areas, a restaurant, and a gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from SouthPark Mall and 11 minutes from Bank of America Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square meters) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in a common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Canopy by Hilton Charlotte Southpark has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Free bicycle rentals
  • Health club

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1000 reviews
Rating 8 - Good. 154 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

richard

Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t see breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah J, Somerville

Great stay
Stayed 3 nights in Dec 2025

10/10 Excellent

Amy

Stayed 2 nights in Dec 2025

10/10 Excellent

Stan

Stayed 3 nights in Dec 2025

10/10 Excellent

Troy

Stayed 1 night in Dec 2025

10/10 Excellent

Terrence

Stayed 1 night in Nov 2025

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, amenities
Wonderful hotel. Great for business travel. I was a business woman traveling solo and the Front Desk was so kind and helpful. The restaurant was great to sit, get wrk done and have a meal. Did have to have maintenance come fix the ac and a light that wouldn't shut off. However, they were professional and respectful (it was also a later hour). I would've given 5 stars however, the ONLY reason I didn't is housekeeping. They didn't do a great job of cleaning (i'm not messy by any means). But replacing basics in the bathroom and in the coffee bar didn't happen. Fixed my bed sheets but didn't left pillows a mess. Basically bare minimum efforts. Otherwise absolutely great spot and a beautiful walk to where I needed to be. Would recommend for travel!
Stayed 4 nights in Nov 2025

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness, amenities
After visiting this hotel many times over the years for the first time we found it lacking in cleanliness which was a disappointment. Rugs are stained and one of our bed covers had two large stains even though it appeared freshly washed. The duvet insert in one of our rooms was also stained. The bathrooms appeared clean except for the shower floors that had some hair in both rooms. You can tell they had been wiped but not thoroughly. Other than cleanliness, the hotel is very convenient to shops and restaurants and quiet enough that you can sleep soundly. They have a bar, restaurant which is ok and offer covered self parking for $15 per night. Some people have mentioned they had some cars broken in but we found the parking to be safe.
Stayed 1 night in Nov 2025

6/10 Okay

Maria

Travelled with family
We’ve stayed at Canopy SouthPark countless times in the last few years and had always appreciated cleanliness and staff. This time we found a stained comforter and very dirty area rug. In our second room the rug was stained as well. It’s time for a deep cleaning or maybe rug replacement. Parking used to be free and now it’s $15 which for the area is reasonable. The restaurant is ok, service at the bar is pleasant and attentive, there’s shopping and dining nearby. The hotel is quiet even though is not isolated. Front desk was professional and polite.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keneisha

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
very nice suite, we enjoyed the common spaces in the lobby, restaurant and bar area. staff was very friendly. Location is great, quite yet very walkable to many restaurants and shops.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk
Stayed 1 night in Nov 2025

10/10 Excellent

Hudson K

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and upkept room with appropriate ammenities. Modern /up to date appointments (bathroom, shower, furnishings). Comfortable lobby and restaurant. Great stay for my needs.
Stayed 2 nights in Nov 2025

6/10 Okay

Shaohua

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t go to the bar
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Nov 2025

10/10 Excellent

Xavier

Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia Michele

Stayed 1 night in Nov 2025

10/10 Excellent

Richod

Stayed 2 nights in Nov 2025

4/10 Poor

Shanita

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
Upon arrival I was given a dirty room and the employee act as if it wasn’t a big deal … the second room I was out in had a odor as if a previous pet had used the restroom in the room . The area rug was dirty and our sheets wasn’t the best (clean)
Stayed 1 night in Nov 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service
We have stayed at the Canopy in Southpark several times since it first opened. The property has gone down substantially in regard to maintenance and the staff. We stayed in a suite this time. No refrigerator or microwave, but a huge dining area. The carpets and upholstery were dirty. Upon check in, the clerks were downright rude. We will not be staying at this hotel again.
Stayed 4 nights in Nov 2025

10/10 Excellent

J'naya

Stayed 2 nights in Nov 2025

10/10 Excellent

Minde

Very nice staff at check in and check out Clean
Stayed 1 night in Nov 2025