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Canopy by Hilton Charlotte Southpark

4.0 star property

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Photo gallery for Canopy by Hilton Charlotte Southpark

Exterior
Breakfast, lunch and dinner served
Hallway
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Place, Sharon Shopping Center
    ‪8 min walk‬
  • Place, Park Road Park
    ‪11 min walk‬
  • Place, SouthPark Mall
    ‪13 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(59 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Hearing)

  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium One-Bedroom King Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Peloton Wellness Room)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium King Room

  • Sleeps 2
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception
Hyatt Centric SouthPark Charlotte
SouthPark
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.8 out of 5, Exceptional, 1,083 reviews
The price is €153
includes taxes & fees
28 Jun - 29 Jun
Hyatt Centric SouthPark Charlotte

About this property

Canopy by Hilton Charlotte Southpark

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and free use of bicycles. Change of towels is available on request.
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of the helpful staff at Canopy by Hilton Charlotte Southpark. During your stay, you'll be within walking distance of SouthPark Mall. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include locker space, 5 meeting rooms, and an elevator
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from SouthPark Mall and 10 minutes from Charlotte Convention Center
  • Cats and dogs welcome for a fee
Canopy by Hilton Charlotte Southpark offers its guests a fitness center and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Canopy by Hilton Charlotte Southpark also features express check-in, express check-out, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fine and Fettle - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 15 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fine and Fettle

Things to do

  • Free bicycle rentals
  • Gym

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per pet, per night (maximum USD 125.00 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults, and USD 10.00 to 50.00 for children
  • Covered self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per night (maximum USD 125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Suncica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in an excellent location. My family and I had a very pleasant stay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sharrod

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quality conditions
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, extremely clean. Staff was beyond courteous. Will definitely be staying again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rahmann

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff,room was clean and they were very hospitable
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean. The staff was polite and helpful. Definitely would use this hotel again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Selena

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in a wonderful location. The rooms are spacious, and always so clean and smells so fresh. We always enjoy our stay when we visit this location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities
The hotel is in a great location, walking distance to shops and restaurants. The room was spacious and very updated.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ate off the hotel but everything was clean and nice
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elise

We had the best stay at The Canopy!! From the time we arrived, the staff was friendly, accommodating, and even made it possible to check in a little bit early. The room was perfect and very clean!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah J

Great stay
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

LaAdah

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable, and close to shops and restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sha'kyra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel! No issues, clean room, and I like the pet accommodations. Staff were sweet and attentive. Their hotel restaurant and bar was very high quality. Enjoyed my stay and will definitely rebook again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
First time to place family at Canopy. Very nice hotel, and family reported a great place to stay. I personally visited the rooms before their check-in and was impressed.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Javon

Liked: Cleanliness, amenities, property conditions & facilities
From the cleanliness to the professionalism of the staff, everything was top tier. The team was friendly, personable, and made me feel comfortable the entire time
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eldridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful facility, clean and everyone was friendly. Breakfast was a standout!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jacovie

Liked: Cleanliness, staff & service, amenities
Room was clean, quiet. Ambiance was nice and welcoming. Also the front desk guy Napolean was very helpful and cool. Great guy. Great stay, will be back soon !
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable, spacious, and clean. The hotel was very modern and in a great location. I would definitely stay here again on future stays in Charlotte.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sarahbeth

Liked: Cleanliness, staff & service
Clean room, great amenities and location. Helpful and responsive staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. I met Napoleon at the front desk. He was pleasant to work with.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christin

Liked: Cleanliness, staff & service
It was very convenient to great restaurants and spots to looks around in Southpark. The airport was only about 20 min away, too.
Stayed 1 night in Jan 2026