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Charlotte Suites

2.5 star property

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Photo gallery for Charlotte Suites

Down duvets, desk, blackout curtains, iron/ironing board
Fitness facility
Exterior
Lobby
Down duvets, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪2 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Spectrum Center
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room

Down duvets, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Down duvets, desk, blackout curtains, iron/ironing board

Premium Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Single Bed

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

Down duvets, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 6
  • 2 Queen Beds

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The price is €65
includes taxes & fees
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About this property

Charlotte Suites

This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and self parking. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite.
Charlotte Suites offers 84 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature down comforters. LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they enjoy the free breakfast at Charlotte Suites. During your stay, you'll be close to Spectrum Center. Free WiFi in public areas, a free roundtrip airport shuttle, and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking and RV/bus/truck parking available for a fee
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by car from Spectrum Center and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Charlotte Suites. Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 9.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.50 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charlotte Suites offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Charlotte Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 459 out of 1025 reviews
Rating 8 - Good. 221 out of 1025 reviews
Rating 6 - Okay. 161 out of 1025 reviews
Rating 4 - Poor. 78 out of 1025 reviews
Rating 2 - Terrible. 106 out of 1025 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Vernon

The Breakfast was great
Stayed 1 night in Oct 2025

10/10 Excellent

German

Stayed 1 night in Oct 2025

10/10 Excellent

Giselly

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2025

2/10 Terrible

Kasey

Disliked: Cleanliness, staff & service, amenities
Couldnt find my reservation even though the comfirmation was there. A reservation rhat was booked months ago. My husband and I were refused help and told to "call around." We were left stranded in an unknown city.
Stayed 1 night in Oct 2025

10/10 Excellent

Joan

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked a queen room (2 beds) and sofa bed. Hotel is renovating which is fine. Upon checking in I was informed they overbooked queen rooms and had to down-grade us to double beds for the same price. They blamed it on Expedia. The lady was nonchalant about it all and quick to pass blame. The 6 of us were uncomfortable. Never again!
Stayed 1 night in Oct 2025

8/10 Good

ANTHONY

Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
The room was excellent. It’s 9.50 for parking. Staff was very courteous. Hotel is undergoing some renovations.
Stayed 1 night in Oct 2025

6/10 Okay

Maddy

Travelled with group
Website wasn’t clear about how the airport shuttle worked. Had to call the hotel to find out you need to request the shuttle; the shuttle doesn’t do loops to the airport
Stayed 1 night in Aug 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. Only issue was the surprise to pay for onsite unsecured parking. Very inconvenient because it required online payment only using a QR barcode scan system.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly check in clerk.
Stayed 1 night in Oct 2025

4/10 Poor

Kimberly

Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not feel safe at this place, the room was dirty, there was still foo left in the fridge. Wanted us to pay for parking, I have never paid for parking at a hotel any where I have traveled. I left and did not stay there. I left
Stayed 1 night in Oct 2025

10/10 Excellent

Oleksandr

Business traveller
Liked: Staff & service, property conditions & facilities
The hotel was in the midst of refurbishing. Perhaps, this explains some of the shortcomings.
Stayed 2 nights in Oct 2025

2/10 Terrible

Adi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
it was absolutely disgusting. The rooms were far below standard; honestly, even a cheap motel would have been better. They were smelly, dirty, and I even found a spider on my sheet. For the condition of the place, they charge way too much. The only positive part of my stay was the young woman working at the front desk during the night shift her customer service was fantastic!
Stayed 1 night in Oct 2025

8/10 Good

Deborah

Stayed 1 night in Oct 2025

10/10 Excellent

Bonita

Liked: Cleanliness
Nice location
Stayed 1 night in Oct 2025

6/10 Okay

Fabian

Stayed 2 nights in Aug 2025

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great
Stayed 2 nights in Oct 2025

8/10 Good

marcelo

Stayed 1 night in Oct 2025

6/10 Okay

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Mid renovation, convenient shuttle

This location is being renovated, so I assume my issues with cleanliness will be addressed. Our room had stained window treatments and the furniture was worn. However, we stayed primarily because we had an early morning flight, and the airport shuttle was easy to sign up for and punctual. The driver was friendly and communicative; we had no problem arriving at the airport in time. The schedule was one shuttle ride per hour, having more frequency in the early hours would be helpful. It would also be nice if some breakfast was available before 6am other than coffee.
Stayed 1 night in Oct 2025

2/10 Terrible

DONNIE, COLORADO SPRINGS

Travelled with family
Disliked: Cleanliness
Homeless people in parking lot with trash and grocery carts everywhere, and dogs tied up to an old car where people where obviously staying. I cancelled by room, but the attendant told me he couldn’t cancel it that I had to contact you. I have pictures.. I will send the pictures to you American Express, and the Comfort Suites if necessary to receive a credit.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
They are renovating and everything was still very nice..enjoyed my stay employees were great..highly recommend comfort suites..great near the airport hotel..shuddle breakfast great
Stayed 1 night in Oct 2025