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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Relax in a welcoming space with two armchairs, a floor lamp, and potted plants.
Two figures stand in a serene landscaped area, surrounded by decorative foliage and a small tree.
Exterior
Enjoy a convenient breakfast at this hotel room's self-service food station, featuring a selection of cereals, pastries, and donuts.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(28 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Suite, 1 King Bed, Non Smoking

Sleep Inn & Suites at Concord Mills

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (1009)
The price is €88
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Sleep Inn & Suites at Concord Mills

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Concord Mills
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, convenience store, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a fitness center, a garden, and coffee/tea in a common area. Self parking is free.

This Concord hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1004 reviews
Rating 8 - Good. 295 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Everything around
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cadidra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay and friendly staff. Great breakfast. Found a bug upon checkout. Other than that great stay.
Stayed 1 night in May 2025

4/10 Poor

Natalie

Stayed 1 night in May 2025

10/10 Excellent

Larry, Murfreesboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel, always my first option when visiting the Charlotte area.
Stayed 1 night in Apr 2025

8/10 Good

Harriet

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it there, nice rooms, great shower!
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma, Goldsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vicky, Morganton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances of restaurants, Friendly staff not rude..
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

Had a birthday party for my 13yr old daughter. I can’t remember the guys name at the front desk…Mark maybe, but he was awesome! Very helpful and accommodating!
Stayed 1 night in Jan 2025

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff great stay.
Stayed 2 nights in Apr 2025

6/10 Okay

LaTonya

Travelled with family
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Big and spacious rooms. Very clean
Stayed 2 nights in Apr 2025

2/10 Terrible

XUEYUN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked Comfort Suites for a trip to Charlotte and the room has stains all over the place. The toilet got clogged so they need to fix their plumbing. The staff were RUDE and were getting mad when I accidentally spilled some cereal at breakfast. If your looking for a hotel around Charlotte or Concord DO NOT BOOK COMFORT SUITES I WOULD NOT RECOMMEND TO ANYONE AND WOULD GIVE IT 0 STARS IF I COULD!!!!!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Sheri L

Liked: Cleanliness, staff & service, amenities
The property was very clean. In my room furniture was old and needed repairs. But everything was clean and staff very polite.
Stayed 1 night in Apr 2025

8/10 Good

RHYNECOR

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice room only issue was with the toilet and having to plug it.
Stayed 2 nights in Apr 2025

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2025

4/10 Poor

Randall

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Desperately needs to be renovated, everything seems worn except the mattresses, which were fine. The walls are paper thin and you can hear doors slamming all night, people talking in the hallways, lots of traffic noise and there was an alarm that went off from 5:15am-6:15am every 10 minutes. Even with a sound machine it is hard to sleep without being woken up. Stains on the curtains, ceiling, carpet, lots of scratches on the walls, doors, furniture. Sofa was worn out and curtains don't close completely, so light constantly comes through. I would not recommend this hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Jermique

Travelled with partner
Liked: Staff & service
The hotel is definitely located in the heart of everything. The hotel staff were friendly. The room was average and a little dated. The sofa/ pull out bed was very uncomfortable to sit on. The TV in the bedroom only turned one direction. You had to push the knob to the right instead of the left for hot water at the sink outside of the bathroom. It was weird that the fan in the bathroom was controlled by the shower and not the light switch. Upon arrival, the trash can under the "kitchen" had not been emptied. There was trash everywhere in the cabinet. The frying desk did apologize and rectified the issue.
Stayed 2 nights in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025