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Comfort Suites Concord Mills

2.5 star property

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Photo gallery for Comfort Suites Concord Mills

1 bedroom, in-room safe, desk, laptop workspace
Property grounds
Free daily buffet breakfast
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Charlotte Speedway/Concord

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1297)
The price is €141
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Wingate by Wyndham Charlotte Speedway/Concord

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a 24-hour business center, and convenience store
  • Onsite recreation includes a gym
  • 14 minutes by foot from Great Wolf Lodge Water Park and a 4-minute drive from Charlotte Motor Speedway
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Comfort Suites Concord Mills also features a fitness center, a garden, and coffee/tea in a common area. Self parking is free.

This Concord hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from June 16 2025 to October 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1005 reviews
Rating 8 - Good. 303 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 49 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom light blew out had to switch rooms as soon as we got there and unpacked
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2025

2/10 Terrible

Jessie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the area for all it has to offer but this hotel is one of many in the area so if I were you I would pick a different one. Check in was easy but the room was old and not very clean. There were stains on the floor and the curtains. The toilet didn’t flush when my daughter used it and the manager made my husband plunge it himself!!! Unfortunately not choosing choice hotels in the future
Stayed 1 night in Mar 2025

8/10 Good

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful

Needed to check in early Family event. I travel from nyc.family didnt lnow i was in town..it was a surprise.
Stayed 1 night in Mar 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worthwhile and convenient

Basic amenities. Somewhat dated but clean and efficient. Great for single night stays for business or overnight travel. Convenient to shopping, food and track.
Stayed 1 night in Mar 2025

8/10 Good

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only compliant water was not hot enough during shower and pool was closed during our stay!
Stayed 2 nights in Mar 2025

8/10 Good

Lavessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Comfortable, clean, large rooms. Very convenient location. Easy access to freeway, and options for food.
Stayed 2 nights in Mar 2025

2/10 Terrible

Rosa, Dacula

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Housekeeping does not know how to read the do not disturb signs. Dirty iron messed up my clothes.
Stayed 1 night in Mar 2025

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was nice and greeted us.
Stayed 1 night in Mar 2025

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Stayed 1 night in Feb 2025

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service
Tv in bedroom did not work. Shower had medium hot water for shower. Pillows were not comfy. All in all these were just my preferences. Room was clean. Staff was very nice.
Stayed 1 night in Mar 2025

4/10 Poor

Shyanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Make sure your door is locked and keep anything valuable with you
Stayed 1 night in Feb 2025

6/10 Okay

Katrina

Travelled with family
Liked: Cleanliness
This was fine for a quick overnight stay. Plenty of space. The pool was freezing, we selected this hotel for the indoor pool use.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

4/10 Poor

Alexis

Stayed 1 night in Feb 2025

6/10 Okay

Amy

Travelled with family
Disliked: Property conditions & facilities, room comfort

Bad experience

We went just so my granddaughter could swim for her birthday. The pool had not been heated and it was freezing and she was unable to swim. The shower in our room did not work and the front desk lady acted like it was no big deal and was rude. The refridgerator never got cold. We won’t stay there again.
Stayed 1 night in Feb 2025

8/10 Good

Jhemelia

Stayed 1 night in Feb 2025

10/10 Excellent

Myra

Stayed 1 night in Feb 2025

10/10 Excellent

K

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in 2018 and again recently. Staff and property are amazing.
Stayed 1 night in Feb 2025