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Comfort Suites Northlake

2.5 star property

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Photo gallery for Comfort Suites Northlake

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a window with curtains.
A modern hotel room with a flat-screen TV, a desk, a sofa with cushions, and a large mirror.
A spacious lobby with a reception desk, a large wall-mounted clock, and a framed picture.
A gym with treadmills, stationary bikes, and weight machines.
A modern kitchen with a central island, built-in appliances, and a view of the parking area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪18 min walk‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Place, Spectrum Center
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a mirror, and a window with curtains.

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(38 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, Non Smoking

A hotel room with two beds, a large mirror, and a view of the outdoors.

Standard Room, Non Smoking

7.8 out of 10
Good
(65 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, white pillows, a brown blanket, and two bedside lamps.

Business Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Room With Sofa Bed-Non-Smoking

A hotel room with a bed, white pillows, a brown blanket, and two bedside lamps.

Standard King Room With Sofa Bed-Non-Smoking

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Accessible King Suite With Sofa Bed-Non Smoking

A modern kitchen with grey cabinets, a black dishwasher, and a microwave.

Accessible King Suite With Sofa Bed-Non Smoking

  • Sleeps 2
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a wall-mounted shelf, and a window with curtains.

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, and a desk.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

A hotel room with two beds, a large mirror, and a view of the outdoors.

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

A hotel room with a bed, a sofa, and a desk.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
WoodSpring Suites Charlotte Northlake
North Lake
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 192 reviews
The price is €82
includes taxes & fees
2 Sept - 3 Sept
WoodSpring Suites Charlotte Northlake

About this property

Comfort Suites Northlake

An outdoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at Bob Evans
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Northlake Mall and 12 minutes from Spectrum Center
Comfort Suites Northlake offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square meters) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.
Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open July 20 and close September 02.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 132 out of 1007 reviews
Rating 4 - Poor. 60 out of 1007 reviews
Rating 2 - Terrible. 91 out of 1007 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean it was and smelled.I would definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here during to a last minute change of plans, and I’m glad we did! Everyone we interacted with was lovely. The rooms were very clean and had exactly what we needed. We’ll definitely stay here next time we’re in town.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, helpful staff, great location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the breakfast and the room size and how clean it was
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are huge.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a great time!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed and pillow were very comfortable and clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

dshai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well presented with great friendly staff
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Hope

Disliked: Staff & service, amenities
Do not stay! The staff was in need of more training.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

ROSLYN L

Liked: Cleanliness, staff & service
Could have been cleaner
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Johanna

Liked: Cleanliness, staff & service
Breakfast is ok, air condition in the room not manteined good temperture.Parking its ok. Beds are confortable.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Björn

Liked: Cleanliness, staff & service, room comfort
Staff was very nice, room nice.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had bed bugs. My son and I were bit all over our bodies. Please advise how this will be handle?
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, convenient location, felt safe, free parking, great breakfast offerings.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was polite and everything was perfect
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Vladimir

Liked: Amenities, property conditions & facilities
Everything was great. However the room could’ve been cleaned better.
Stayed 4 nights in Feb 2026
Verified review

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful place!! Everything's dated and it has a odor. Should've just paid the extra for a better hotel. Wouldn't step foot back there if i got a free week
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Clean room, pleasant staff. Plenty of parking. Near a few restaurants that are within walking distance. The bed OMG I loved very much. The room was very spacious and clean. Only thing missing from the rooms is a place to cook. Would I stay again, NO! Nothing wrong with the hotel I just prefer something more upscale. For the price it’s a great deal.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Latanya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young lady at the front desk called the room and my cousin answered the phone, and was rude to her. When we checked in we requested late check out and the gentleman who was there when we checked stated that he had us down for a late check out. But the next morning was told we didn't. The communication was not good!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jadaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this establishment several times and I enjoy my experience every time.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Raymere

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Feb 2026