Comfort Suites Pineville - Ballantyne Area

3.0 star property

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Photo gallery for Comfort Suites Pineville - Ballantyne Area

Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub
Exterior
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Free WiFi
  • Gym
  • 24/7 front desk

Explore the area

View in a map
10415 Centrum Pkwy, Pineville, NC, 28134
  • Carolina Place
    ‪10 min walk‬
  • Quail Hollow Club
    ‪7 min drive‬
  • Carowinds Theme Park
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Queen Beds & 1 Sofa Bed)

7.2 out of 10
Good
(39 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Pineville - Ballantyne Area

Hotel in Pineville with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Comfort Suites Pineville - Ballantyne Area offers 116 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Comfort Suites Pineville - Ballantyne Area. During your stay, you'll be within walking distance of Carolina Place. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Carowinds Theme Park and 12 minutes from SouthPark Mall
Comfort Suites Pineville - Ballantyne Area offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Pineville - Ballantyne Area. Limited free parking is available on a first-come, first-served basis.

This 3-star Pineville hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 23 and close October 12.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Pineville
Comfort Suites Pineville
Comfort Hotel Pineville
Comfort Suites Pineville Hotel
Pineville Comfort Suites
Comfort Suites Pineville - Ballantyne Area Hotel
Comfort Suites Pineville - Ballantyne Area Pineville
Comfort Suites Pineville - Ballantyne Area Hotel Pineville

Reviews

Comfort Suites Pineville - Ballantyne Area Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 494 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

Reviews

8/10 Good

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

6/10 Okay

Yulia

Travelled with family
The hotel is ok for the price. It’s a bit outdated but I guess it’s fair for the price.
Stayed 1 night in Apr 2025

4/10 Poor

Gabby

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location with restaurants and the mall close by; however, the hotel smelled like cigarettes as soon as you walked in. My non-smoking room also smelled like cigarettes. The guy that initially checked me in at the front desk seemed like he couldn't have cared less about his job and definitely didn't have the sense of hospitality I feel that you should have when checking into a hotel. My room was missing a shower curtain and the microwave did not work. This hotel could definitely benefit from some upgrading and a good deep clean to get out the smell of cigarettes that seems to permeate through the whole building and rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lynn

Travelled with family
Check in was smooth. I was impressed more by the way staff helped person ahead of me too!
Stayed 1 night in Jun 2025

4/10 Poor

KAREN

Liked: Amenities
Stayed 1 night in Jun 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Kimberly

Stayed 1 night in Jun 2025

10/10 Excellent

Matías

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Charla

Disliked: Cleanliness, property conditions & facilities
Booked this hotel due to its 8.4 rating on Expedia. Arrived at 10pm expecting a smoke free room. Room clearly had been smoked in, front desk said there were no other rooms and gave us some air freshener. Went to make the pullout bed, and there were no linens and the mattress was filthy. Would never recommend staying at this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness

One night Only

We only stayed 1 night. The room was booked because it had a sleeper sofa so my kids could have their own space. However, when I pulled out the bed part of the sofa it was full of dirt, crumbs, and stains. Also, there was not any bedding for it. The sheets on both of the beds had pet or human hair on them even though the first apperance of the beds were nicely made. I asked the desk for clean sheets and was given the wrong size and the also had hair on them. The room also smelled very musty. Breakfast was not stocked and the juice machine was broken. However the biscuits and gravy were good. The location was good. Not far from the I-485 Blue Link Station to take you into the city for a football game, basketball game, concert, or to hang out downtown Charlotte.
Stayed 1 night in May 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located on Beltline. Served our needs perfecty
Stayed 1 night in May 2025

10/10 Excellent

Sameena

Stayed 1 night in May 2025

10/10 Excellent

Donna

Stayed 1 night in May 2025

10/10 Excellent

Edwenona

Stayed 1 night in May 2025

2/10 Terrible

constance

Stayed 3 nights in May 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, property conditions & facilities
I am not that picky of a traveler but this place was not what I expected at all. Bathroom was awful - extremely low toilets and seat was askew and ready to fall off. Shower wall with faucets looked like it was ready to pop off. Hair dryer didn’t work nor did phone to call front desk. Went down and they had no hair dryers . Also no extra blankets or pillows. Was definitely not a place I would stay at again
Stayed 2 nights in May 2025

2/10 Terrible

helen

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lonby was dirty and smelled like marijuana. The room was dark, very little lighting. Bathroom tub looked like it had not been cleaned. There was a hole in the wall by the bed. Very nasty
Stayed 1 night in May 2025

8/10 Good

Keisha

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

6/10 Okay

Youngyeon

Stayed 1 night in May 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great stay and great price
Stayed 2 nights in May 2025

8/10 Good

Joniecia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We would come back. The breakfast was good, the room was clean, and the staff were very friendly. One of the staff went over and beyond to help us. The alarm went off due to someone burning something, at least we know their fire alarm works. The only thing I do recommend is updating the property. Our toilet really needs to be updated, rust all over the bolts on the seat, and the tub needs to be painted.
Stayed 1 night in May 2025

4/10 Poor

Chaitanya

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room is neat but kind of smelly when we enter. Door dead bolt is broken and also after we close the door and push it from outside its opening. Saw good reviews in expedia and booked this hotel. Too expensive for the money paid.
Stayed 1 night in May 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Breakfast was very good. Ladies made sure food was there. Need big pillows in my opinion. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location! Restaurants galore! Room is perfect as expected!
Stayed 1 night in May 2025