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Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Sports facility
Lobby
Terrace/patio
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
5400 John Q Hammons Dr, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Charlotte Motor Speedway
    ‪2 min drive‬
  • Place, Concord Mills
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

Standard Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 46 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony

8.4 out of 10
Very good
(14 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living area

Presidential Suite, 2 Bedrooms, Non Smoking

  • 46 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

  • 42 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

Suite, 2 Queen Beds, Accessible (Hearing)

9.2 out of 10
Wonderful
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(43 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

32-inch LCD TV with cable channels, TV, pay films

Room, 2 Queen Beds, Corner

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

32-inch LCD TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Bedrooms

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Allergy Friendly (Wellness, In-room air purification)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Allergy Friendly (Wellness, In-room air purification)

7.0 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible, Allergy Friendly (Hearing Acc, In-room air purification)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

Hearing/Mobility Accessible King and Two Queen Suite with Tub

  • Sleeps 8

Hearing/Mobility Accessible King Suite with Tub

  • Sleeps 4

King Two Rooms Balcony Suite

  • Sleeps 4

Hearing/Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

Hearing/Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Hearing Accessible Two Queen One Bedroom Suite

  • Sleeps 4

1 KING 1BDRM MOBILITY ACCESS W

  • Sleeps 4

Hearing/Mobility Accessible Premium Wellness King Room with Roll in Shower

  • Sleeps 4

Hearing Accessible Premium Wellness King Room

  • Sleeps 4

King Bed 2 Room Premium Wellness Suite

  • Sleeps 4

Hearing Accessible Premium Wellness Two Queen Room

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Pure Wellness

  • Sleeps 5

Two-Room Suite With 2 Queen Beds-Non-Smoking

  • Sleeps 6

2 Queen/1 Kg Ste Mob/Hear Access Roll in Shower

  • Sleeps 6

Two-Room King Suite-Non-Smoking

  • Sleeps 4

Hospitality King Suite

  • Sleeps 4

Hearing/Mobility Accessible Premium Suite with Tub

  • Sleeps 4

Corner Two Queen Two Room Premium Suite

  • Sleeps 6

Two Queen Two Room Premium Suite

  • Sleeps 6

Corner Two Queen Two Rooms Suite

  • Sleeps 6

Hearing Accessible King One Bedroom Suite

  • Sleeps 4

Two Room Premium Suite

  • Sleeps 4

Mobility Accessible Two Queen One Bedroom Suite with Tub

  • Sleeps 6

Similar properties

Terrace/patio
Homewood Suites by Hilton Concord Charlotte
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, 929 reviews
The price is €90
includes taxes & fees
3 Jan - 4 Jan 2026
Homewood Suites by Hilton Concord Charlotte

About this property

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa

Art Deco resort with a full-service spa and a golf course
A full-service spa, a golf course, and an indoor pool are available at this resort. Weekday breakfast is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Concord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the resort include a golf course, an indoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. The spa is equipped with a sauna. The spa is open daily.
The free breakfast at Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa gets high marks from our customers. During your stay, you'll be within walking distance of Charlotte Motor Speedway. Features include a free manager's reception and a free shopping center shuttle, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a golf course, a 24-hour gym, and a steam room
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free shopping center shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 42477 square feet (3946 square meters) and includes a conference center. A 24-hour fitness center, a steam room, and a terrace are also featured at the business-friendly Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Art Deco Concord resort.

Guests are served free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The resort hosts a free manager's reception daily.
Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night); wired internet (surcharge)

Parking and transport

  • Free shopping centre shuttle
  • Parking on site (USD 8 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Full-service spa
  • Golf course
  • Golf driving range
  • Golf lessons
  • Indoor pool
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (42,477 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Self parking fee: USD 8.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte-Concord/Golf
Embassy Suites Charlotte-Concord/Golf Concord
Embassy Suites Charlotte-Concord/Golf Resort
Embassy Suites Charlotte-Concord/Golf Resort Concord
Embassy Suites Hilton Charlotte-Concord-Golf Resort
Embassy Suites Hilton Resort
Embassy Suites Hilton Charlotte-Concord-Golf
Embassy Suites Hilton
Embassy Suites Charlotte Concord/Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa
Embassy Suites by Hilton Charlotte Concord Golf Resort Spa

Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 671 out of 1091 reviews
Rating 8 - Good. 202 out of 1091 reviews
Rating 6 - Okay. 90 out of 1091 reviews
Rating 4 - Poor. 58 out of 1091 reviews
Rating 2 - Terrible. 70 out of 1091 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Julie, Nashua

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay. They are doing renovations which will look nice soon. Only complaint is the breakfast food was not the best. Unseasoned grits and eggs. The omelet was way too greasy. I took 3 napkins trying to get the grease off my plate and make it edible. Other than that nice staff and clean, comfortable rooms.
Stayed 3 nights in Sep 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Bryant

Stayed 3 nights in Sep 2025

8/10 Good

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The construction was a bit of an inconvenience, but all the staff were amazing and accommodating. I really appreciated their patience given the busy weekend and I'm sure it'll be lovely once construction finishes.
Stayed 3 nights in Sep 2025

10/10 Excellent

Horace

Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Joyce

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I only wish the coffee shop had been open during my stay. Also, if it were possible to offer a paid early check in that would be nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammi

Stayed 2 nights in Sep 2025

8/10 Good

Travis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find and easy to enjoy.
Stayed 1 night in Aug 2025

2/10 Terrible

Preston

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not ready. Did not receive right room at first. Toilet barely worked. Was not made aware of free drinks time you had to use it. Leak in lobby. Waited 3 hours for room and now communication about room. Definitely wouldn’t recommend this hotel. Stayed at an embassy before this was nothing like that time.
Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not all good

Our stay way great, but the check in experience was terrible. I waited in a line for over 40 minutes to get checked in. I have never had to wait that long to check in at an establishment.
Stayed 1 night in Sep 2025

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night front desk customer service Mr. Dale was absolutely amazing with his help. He took care of the issue that we had & everything came together just beautiful. Thank you for everything.
Stayed 4 nights in Aug 2025

8/10 Good

Vikas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

What's Up with the Pillows?

Very clean facilities and the staff was very attentive. The beds were comfortable, but the pillows were awful! They were the size of throw pillows and barely big enough for your head.
Stayed 1 night in Aug 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It took over 36 hours before my trash was picked up and bed was made
Stayed 3 nights in Aug 2025

6/10 Okay

Bobbie

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities
It was very nice staff was very helpful
Stayed 2 nights in Aug 2025

6/10 Okay

Anayansin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Average sleep great staff and staying

The staff very kind and attentive. The facility little dated, our room looked clean but couch and bed were very uncomfortable no support whatsoever, the couch was even ripped off, pillows were more like decorative cushions size. We also use the spa, the treatment was great, and We enjoyed our get away staycation. The courtesy drinks and breakfast was unexpected and very well received.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shanece

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The staff were professional, friendly and welcoming. The furniture needs to be updated. And the cleaning staff only surface cleans. But overall it’s a lovely establishment and providing complementary breakfast & free drinks in the evening was a pleasant surprise.
Stayed 3 nights in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025