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Four Points by Sheraton Charlotte - Lake Norman

3.0 star property

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Photo gallery for Four Points by Sheraton Charlotte - Lake Norman

Exterior
Lobby lounge
Lobby sitting area
Property amenity
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
16508 Northcross Drive, Huntersville, NC, 28078
  • Place, Birkdale Village
    ‪8 min walk‬
  • Place, Waterford Golf Club
    ‪14 min walk‬
  • Place, Lake Norman
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Flat-screen TV

Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 Queen Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Charlotte - Lake Norman

Hotel with free parking, near Birkdale Village
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite. Change of bedsheets is available on request.
Four Points by Sheraton Charlotte - Lake Norman offers 101 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Huntersville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Charlotte - Lake Norman. During your stay, you'll be within walking distance of Birkdale Village. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business center, 2 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by foot from Birkdale Village and a 4-minute drive from Lake Norman
Four Points by Sheraton Charlotte - Lake Norman offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. The business-friendly Four Points by Sheraton Charlotte - Lake Norman also features gift shops/newsstands, laundry facilities, and a convenience store. Self parking is free.

This 3-star Huntersville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
The FOUR - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 per person
  • A restaurant

Restaurants on site

  • The FOUR

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)

Business services

  • 2 meeting rooms
  • 2,100 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sleep Inn Lake Norman
Sleep Inn Lake Norman Hotel
Sleep Inn Lake Norman Hotel Huntersville
Sleep Inn Lake Norman Huntersville
Huntersville Inn
Four Points Sheraton Charlotte Lake Norman Hotel Huntersville
Four Points Sheraton Charlotte Lake Norman Hotel
Four Points Sheraton Charlotte Lake Norman Huntersville
Four Points Sheraton Charlotte Lake Norman
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte Lake Norman
Four Points by Sheraton Charlotte - Lake Norman Hotel
Four Points by Sheraton Charlotte - Lake Norman Huntersville

Four Points by Sheraton Charlotte - Lake Norman Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 285 out of 637 reviews
Rating 8 - Good. 166 out of 637 reviews
Rating 6 - Okay. 106 out of 637 reviews
Rating 4 - Poor. 47 out of 637 reviews
Rating 2 - Terrible. 33 out of 637 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Napoleon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The 2 Front Desk Clerks were very inviting and professional.
Stayed 1 night in Sep 2025

10/10 Excellent

ZaNiyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and process was simple
Stayed 1 night in Sep 2025

2/10 Terrible

JONITA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small. The light in the microwave stayed on the entire time. The AC did not come on until we turned it down to 64 degrees, then we were freezing. They allow people to hang around outside. The elevators don’t work. I could continue, but I’ll stop there.
Stayed 1 night in Sep 2025

6/10 Okay

Krystina

Stayed 2 nights in Sep 2025

8/10 Good

Antonio

Stayed 1 night in Sep 2025

6/10 Okay

Jeanine

Disliked: Cleanliness
Bathroom was not the cleanest...doors were chipped and scuffed...
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgene

Travelled with partner
Liked: Amenities
Pretty
Stayed 1 night in Sep 2025

2/10 Terrible

Grace

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
What a bad experience! Made a reservation through Expedia.com. At check in, I told the rep that I had a reservation and was checking in. I was told about the $50 hold for incidentals and was asked to swipe my card. Something told me to check my online bank card. I had a Expedia charge, a hotel charge and an incidental charge on hold. When I asked the front desk why I being charge again for the one room hotel night, she said she did not realize I was charged by Expedia and that I had to wait for a manager to correct it in the morning. I was told several times that I had to pay $9.99 for breakfast although my Expedia package included breakfast. Arrived for breakfast at 9:10. All food trays were empty and there only a 1/2 cup of coffee to be pulled. After waiting several minutes, I knocked on the staff/kitchen door asking were they going to be refilling the trays. The one person kitchen staff was jumping loops to get all the trays refilled. Meanwhile, I went to the front desk asking for coffee. The front desk staff jumped loops to make coffee for the front desk area and the dining area because both containers were empty. Frustration got the best of me because the wait was long and even when the trays of food was filled, by time I got to them, the trays were empty again because there was one table with a family of about 10 people that grabbed all the food. They were greedy and inconsiderate. I complained to the front desk staff and ask the kitchen staff to make more food again.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

4/10 Poor

DERYCK

Stayed 1 night in Aug 2025

2/10 Terrible

Mindy

Stayed 1 night in Jul 2025

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Good quiet comfortable spot.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved are stay. The bartender was attentive and friendly. The best person on staff there. The sheets and comforter on the bed feel like paper. They need to be a better quality.
Stayed 1 night in Jul 2025

10/10 Excellent

Chase

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, would definitely book again !
Stayed 1 night in Jun 2025

6/10 Okay

Courtney, Irmo

Liked: Cleanliness, staff & service
Wish it weren’t so secluded and in the dark.
Stayed 1 night in Jun 2025

2/10 Terrible

Andrica

Stayed 1 night in Jun 2025

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

Jane

Stayed 1 night in Jun 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Arnaldo

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and great location!!

The staff was amazing and a very clean hotel. We enjoyed our stay! The location is amazing 0.5 miles from Birkdale Village with lots of shopping, restaurants, and live music. It is also a mile from Lake Norman and 10 minutes from the Huntersville Aquatic Center. Great hotel and a great location! There is a pool but no hot tub.
Stayed 5 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness
Was ok
Stayed 1 night in May 2025