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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Fitness facility
1 bedroom, premium bedding, pillow-top beds, desk
Studio, 1 King Bed with Sofa bed
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪8 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(142 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(24 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, premium bedding, pillow-top beds, desk

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Charlotte City Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1003)
The price is €305
for 1 room
includes taxes & fees
21 Aug - 22 Aug
Courtyard by Marriott Charlotte City Center

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Spectrum Center and 7 minutes by foot from Charlotte Convention Center
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2183 square feet (203 square meters) and includes conference space. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 860 out of 1395 reviews
Rating 8 - Good. 302 out of 1395 reviews
Rating 6 - Okay. 119 out of 1395 reviews
Rating 4 - Poor. 64 out of 1395 reviews
Rating 2 - Terrible. 50 out of 1395 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second year in a row staying here for the Lovin Life Music Festival. It is such an easy walk to the festival, just minutes away. There are plenty of places to eat nearby. The staff was friendly and helpful. We fly in from NV, if we go next year we will stay here again.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyatt

Comfortable with a view. Nice enough for what you pay
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Antoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience
Stayed 1 night in Mar 2025

6/10 Okay

Regena

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location was good with restaurants at walking distance.
Stayed 1 night in Apr 2025

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area needs a clean up
Stayed 2 nights in Apr 2025

4/10 Poor

Jordann

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It the stay I was hoping for.
Stayed 1 night in Apr 2025

8/10 Good

Shane

Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 1 night in Apr 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

REBECCA

Stayed 1 night in Mar 2025

2/10 Terrible

Conrad

Travelled with family
Disliked: Property conditions & facilities
Just not a good experience. Room was pretty basic. Chromecast TV didn't work. I wouldn't recommend. I checked out the next day of my 3 day stay. Service was slow to respond. Go elsewhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

RoNyka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time here for a quick trip to the city.
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. The room was clean. Everything was perfect. We'll definitely be coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Iasia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location very close to everything . Hotel staff were super nice and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Flor, Conway sc

Liked: Cleanliness, staff & service, property conditions & facilities
Best place i ever stayed
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good Stay

Very welcoming when arriving. No free parking for customers. Valet parking is $42/per night. My room was fine. TV had a shortage in the cord so at times when adjusting it, the TV may go out. Overall, good stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherrita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Clean friendly service. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Petal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Pool is small but everything else was great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Francine

Liked: Staff & service
Disliked: Cleanliness
The overall appearance of the hotel and staff was great. Unfortunately, the room on my first night stay had mouse droppings. Housekeeping responded. I explained what I saw and took evidence of droppings to the front desk. I was told that it was from the tv. I checked again and actually looked behind the dresser and corner of room and took pictures. My room was changed. I spoke with the the manager befor checkout to reinterate what happened to express that I should be reimbursed for the first night. She explained that because it was through a 3rd party booking that I couldnt be reimbursed. I will share this information with my family and friends to be aware that if there are problems the hotel doesnt deal with this. I will reconsider booking through a 3rd party. You get what you get.
Stayed 2 nights in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Laura

Disliked: Cleanliness
The area surrounding the hotel is unsafe and filled with homeless and undesirable groups. Had to take an uber for a few block walk In order to avoid the people in the area
Stayed 2 nights in Apr 2025