Hampton Inn Charlotte-Belmont at Montcross

2.5 star property

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Photo gallery for Hampton Inn Charlotte-Belmont at Montcross

Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Restaurant
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym

Explore the area

View in a map
820 Cecilia Alexander Dr, Belmont, NC, 28012
  • Place, Belmont Abby College
    ‪5 min walk‬
  • Place, Charlotte Douglas Airport Overlook
  • Place, U.S. National Whitewater Center
    ‪13 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

One King Bed, Non-Smoking, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard room with king bed

9.4 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard room with two queen beds

9.2 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hampton Inn Charlotte-Belmont at Montcross

Suburban hotel with free breakfast and a fitness center
A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Hampton Inn Charlotte-Belmont at Montcross offers 85 accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Belmont hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Charlotte-Belmont at Montcross. During your stay, you're just a quick walk from Gaston County Visitor Center. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 5 minutes by foot from Belmont Abby College and a 3-minute drive from Kevin Loftin Riverfront Park
  • Cats and dogs welcome for a fee
Hampton Inn Charlotte-Belmont at Montcross offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1389 square feet (129 square meters) and includes conference space. A terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Hampton Inn Charlotte-Belmont at Montcross. Self parking is free.

This Belmont hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,389 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte-Belmont
Hampton Inn Charlotte-Belmont Montcross
Hampton Inn Montcross
Hampton Inn Montcross Hotel
Hampton Inn Montcross Hotel Charlotte-Belmont
Hampton Inn Charlotte - Belmont At Montcross Hotel Belmont
Hampton Inn Charlotte-Belmont Montcross Hotel
Hampton Inn Charlotte Belmont at Montcross
Hampton Inn Charlotte-Belmont at Montcross Hotel
Hampton Inn Charlotte-Belmont at Montcross Belmont
Hampton Inn Charlotte-Belmont at Montcross Hotel Belmont

Reviews

Hampton Inn Charlotte-Belmont at Montcross Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 847 reviews
Rating 8 - Good. 190 out of 847 reviews
Rating 6 - Okay. 65 out of 847 reviews
Rating 4 - Poor. 20 out of 847 reviews
Rating 2 - Terrible. 26 out of 847 reviews

Reviews

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Angela

Disappointing stay

The location is convenient as we have family nearby, but we don’t plan to come back. Our first time didn’t have electrical power near the bed and we had to change rooms after we had already started unpacking. The second room had a privacy shade that didn’t work. It took forever to get hot water in the shower. When we complained, we were advised to run the cold water in the sink while showering! There was no bathmat, so we had to use an hand towel for the floor. And all communication with the front desk necessitated going down in person. There was a phone in the room, but calling the desk or housekeeping always resulted in a busy signal.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Friendly staff. Clean rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jackie

Travelled with family
Liked: Cleanliness, room comfort
Stay on a whole was very nice. Internet access was spotty
Stayed 2 nights in Jul 2025

10/10 Excellent

ryan

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and knowledgeable staff. Helpful with dining suggestions
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in the perfect location. Close enough to some great shopping areas and eateries but not in the hustle and bustle of downtown broadway.
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean-enjoyed pool. Breakfast good! Enjoyed the cookies
Stayed 2 nights in Jun 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Staff was super friendly. Breakfast was great! The only minor complaint was the shower. There was very little water pressure and the doors were REALLY hard to slide open and closed but these were trivial. Everything else was perfect. Would def recommend and stay again on our next trip to Belmont!
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Jun 2025

10/10 Excellent

Weston

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

8/10 Good

Kathy

Stayed 1 night in May 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ercilia

Liked: Cleanliness
Very clean and excellent customer service. Room was very clean an big. Will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Angelique

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic property and I hi go LY recommend
Stayed 1 night in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
We never got any service on our room over the 3 night stay. It said we would get service every other day. That was very disappointing and we mentioned it to the desk staff and they just said sorry. No effort to make things amend. Disappointing. PRior stay was not like this. I would not return to this location again.
Stayed 3 nights in May 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and comfortable, the shower has GREAT water pressure, check in was quick and easy!
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price for the relative amenities were fair and appropriate... I will stay there again when visiting family...
Stayed 3 nights in May 2025

4/10 Poor

John

Handicapped room, all the way at the end of the hall opposite the elevator. Shower curtain stoped 8” above the bottom of shower, allowing water to run on the floor. Tile entering shower was uneven and loose. Besides that it was good.
Stayed 4 nights in May 2025