Hilton Charlotte University Place

4.0 star property

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Photo gallery for Hilton Charlotte University Place

Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Place, Shoppes at University Place
    ‪6 min walk‬
  • Place, University of North Carolina at Charlotte
    ‪12 min walk‬
  • Place, UNC Charlotte Botanical Gardens
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪22 min drive‬

Room options

1 King Bed Deluxe Room

  • Sleeps 2
  • Free Wi-Fi

1 KNG EXE LVL MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 2
  • Free Wi-Fi

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(10 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 1 King Bed, Accessible

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(152 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed, Club lounge access

9.6 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, 2 Queen Beds, Lake View

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Hilton Charlotte University Place

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The shopping around Hilton Charlotte University Place gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Shoppes at University Place. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 2-minute drive from University of North Carolina at Charlotte and 7 minutes from Charlotte Motor Speedway
Hilton Charlotte University Place offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 17 meeting rooms. Event space at this hotel measures 19375 square feet (1800 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Charlotte University Place. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22.00 per person
  • Uncovered self parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 918 out of 1421 reviews
Rating 8 - Good. 249 out of 1421 reviews
Rating 6 - Okay. 136 out of 1421 reviews
Rating 4 - Poor. 58 out of 1421 reviews
Rating 2 - Terrible. 60 out of 1421 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Swan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, professional and courteous staff, great location close to shopping and restaurants.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LaKeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very nice area to stay in
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great…area around it was okay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff welcoming and loved how close the boardwalk was
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rina

Clean room, well equipped gym. Had a great stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lainie

Liked: Cleanliness, staff & service, amenities
Room was spotless, bed was so comfy, great location near work.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nella

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities
Staff was amazing and very accommodating and the rooms were beautiful. I would definitely stay again and recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darryl

Liked: Cleanliness
Nice hotel in a GREAT area!! Clean and everyone was friendly and helpful!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Excellent staff and clean rooms
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities
Excellent stay. Highly recommend!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Very good place to stay no complaints 10.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room good staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly, helpful and polite. The landscaping outside was very nice. And I love the area.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cinnamon

Liked: Cleanliness, staff & service, amenities
Peyton...front desk staff was wonderful!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sabrina

Comfortable and spacious room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jajuana

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, convenient location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The air did not have a moldy smell as with many hotels.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was immaculate, the staff was so friendly and helpful and the amenities were wonderful. Great location, lots to do. I will stay here again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samaria

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Emily Claudette

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful all around
Stayed 2 nights in Feb 2026