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Hilton Garden Inn Charlotte North

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte North

Exterior
Reception
Suite, 1 King Bed, Jetted Tub
Terrace/patio
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
9315 Statesville Rd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪11 min walk‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible

  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queens

Premium bedding, desk, laptop workspace, blackout curtains

Two Queens

9.0 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, desk, laptop workspace, blackout curtains

Room

7.8 out of 10
Good
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

King Room

  • Sleeps 3

2 Queen Beds Room

  • Sleeps 5

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 5

Room with Two Double Beds-Hearing Accessible

  • Sleeps 5

Hearing Accessible King Room

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

Mobility Access One-Bedroom King Suite with Bathtub

  • Sleeps 5

King Room With Whirlpool

  • Sleeps 3

One-Bedroom Suite With 1 King Bed, Whirlpool And Sofabed

  • Sleeps 5

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About this property

Hilton Garden Inn Charlotte North

Suburban hotel with free parking, in the vicinity of University of North Carolina at Charlotte
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hilton Garden Inn Charlotte North offers 112 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 36-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Charlotte North. During your stay, you'll be within walking distance of Northlake Mall. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by car from University of North Carolina at Charlotte and 11 minutes from Spectrum Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Charlotte North. Self parking is free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The Great American Grill - This restaurant serves breakfast and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 15 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar
  • The Great American Grill

Things to do

  • 24-hour gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 5 to 10 for children
  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte North
Hilton Garden Inn Hotel Charlotte North
Charlotte Hilton Garden Inn
Hilton Garden Inn Charlotte Uptown Hotel Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Hotel Charlotte
Hilton Charlotte Charlotte
Hilton Garden Inn Charlotte North Hotel
Hilton Garden Inn Charlotte North Charlotte
Hilton Garden Inn Charlotte North Hotel Charlotte

Hilton Garden Inn Charlotte North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 942 reviews
Rating 8 - Good. 277 out of 942 reviews
Rating 6 - Okay. 125 out of 942 reviews
Rating 4 - Poor. 53 out of 942 reviews
Rating 2 - Terrible. 42 out of 942 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

James

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not clean, front desk not very friendly, pool empty,surprised that Hilton name was attached to the hotel. Restaurant was more like a cafeteria. We would not go there again!
Stayed 1 night in Nov 2025

8/10 Good

bob

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I broke out in a rash from the bedding Evidently what detergent used I’m allergic to.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Nice property. It was clean and we felt safe.
Stayed 1 night in Oct 2025

8/10 Good

Bianca

Stayed 1 night in Oct 2025

6/10 Okay

Lawrence

Old
Stayed 1 night in Oct 2025

10/10 Excellent

RACHEL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy and friendly. Comfy as well.
Stayed 1 night in Oct 2025

2/10 Terrible

Wendy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Very dirty very noisy. The air conditioner did not work in our room…. Too many animals for this location…
Stayed 2 nights in Oct 2025

10/10 Excellent

Sonya

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything looks nice in the lobby, but the rooms need a little more attention. Nothing to much but I have OCD so I notice things some doesn’t.
Stayed 1 night in Oct 2025

4/10 Poor

Otis

Disliked: Cleanliness, property conditions & facilities
The hotel is in a very convenient area for all that I had to do in Charlotte. I have stayed in the general area many times but this was the first time that I stayed at this hotel. The hotel appeared fine upon entry but when I got into my room there was mold and mildew in the bathroom. The wallpaper was peeling and had mildew on it. The room also contained a mildew smell that would not go away. I alerted the management and he said he couldn't do anything about it since I booked through Expedia.
Stayed 3 nights in Oct 2025

10/10 Excellent

Najiyah

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Amenities
Clean room and friendly staff.
Stayed 1 night in Oct 2025

6/10 Okay

Cathy

Travelled with partner
Liked: Staff & service
I have never stayed at a hotel where you were charged for their breakfast? I only had a bagel and orange juice, my husband had coffee and eggs & sausage We were charged $28. Sorry that is absurd
Stayed 1 night in Oct 2025

6/10 Okay

Bridget

Stayed 1 night in Oct 2025

6/10 Okay

RAYMOND

Travelled with family
Liked: Staff & service
Half bottle of soda in fridge. Sink didn't drain. Light in bathroom flashing. Bathtub won't drain fast. Clock was 20 min fast and couldn't change to correct time. Bed was comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for our travel.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa, Welch

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and safe as expected, super short stay late evening check in for early morning flight. This prevented us from experiencing many of the amenities
Stayed 1 night in Sep 2025

8/10 Good

Corey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a king size bed with the jet tub. We got there late at night and when we got to the room it looked like someone slept in the bed I tried calling the front desk but the phone wasn’t working so called from my personal phone and they told me to come down to the front desk to get another room with a jet tub. Other than that my stay was wonderful. Easy check in and easy check out. Also if you reserve a room there is a $25 fee
Stayed 1 night in Sep 2025

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The Hilton Garden Inn Charlotte North is a tired hotel. The lobby is nice, but that's about it. The corridors and room smelled musty. The elevators are slow. The bathroom had no hand soap, the light bulb was burned out, and the sink was very slow to drain. There were hardly any tissues or toilet paper. The curtains were ripped. The carpet was dirty. I'm shocked that Hilton allows their name to go on this hotel, time for renovation.
Ripped curtains
Lightbulb burned out
Sink slow to drain
Stayed 1 night in Sep 2025

10/10 Excellent

Clara

Stayed 1 night in Sep 2025

10/10 Excellent

Alanson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Edward

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great and the staff was very friendly. The room was of good size for our stay and was very clean and orderly. My only complaint is that the shower soap, shampoo and conditioner dispensers were an annoyance. They have been placed near the front of the shower where you stand under the water. It causes you to turn into them every time you move.
Stayed 1 night in Sep 2025

8/10 Good

Brooklyn

Stayed 1 night in Sep 2025

2/10 Terrible

Sherri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel. Smelled so bad like dogs. Horrible made me sick to my stomach.
Stayed 1 night in Sep 2025

4/10 Poor

Patrice

Travelled with family
Disliked: Cleanliness, room comfort
The water in the shower
Stayed 1 night in Sep 2025