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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
Room, 1 King Bed with Sofa bed
Lobby
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
230 N College St, Charlotte, NC, 28202
  • Spectrum Center
    ‪1 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪14 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1398)
The price is €143
for 1 room
includes taxes & fees
20 Aug - 21 Aug
HYATT house Charlotte/Center City

About this property

DoubleTree by Hilton Charlotte City Center

Hotel with a restaurant, a short walk to Spectrum Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Change of bedsheets is available on request.
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the helpful staff
  • Just a 5-minute walk from Spectrum Center and 9 minutes by foot from Charlotte Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 740 out of 1209 reviews
Rating 8 - Good. 254 out of 1209 reviews
Rating 6 - Okay. 91 out of 1209 reviews
Rating 4 - Poor. 61 out of 1209 reviews
Rating 2 - Terrible. 63 out of 1209 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Gary

Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no comment
Stayed 1 night in May 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was here for concert. Hotel was located perfectly. Every clean & all was good
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10!

The staff is exceptional!! Clean hotel with easy parking and in walking distance of a lot of restaurants and fun things to do.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly service at check-in. Close to amenities
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Travelled with partner
Nice enough hotel. Nothing different to others we've stayed at in Charlotte. Room was spacious, functional. Nice big tv, fridge. Check in was quick. For the money, we wouldn't stay again though. Plenty of other options in the area. The room we were given was right at the elevators. And when I say at the elevators, I don't mean adjacent, I mean our door was in the hall facing the actual elevator doors. There are 3 blocks of elevator doors facing the room, so that's all we heard, day and night. People getting on and off the elevator. People rolling their luggage, people standing outside the elevators waiting and chatting. All very loud the whole day and night. Each floor in the hotel has 2 rooms facing directly at and sharing the space with these elevator banks. I don't know why the hotel was built this way, but we won't return for the chance of that happening again alone. There was a coffee shop area downstairs, but it wasn't open at all when we were there. No signage as to when it would be open. Restaurant opens at 5 pm, but there are plenty of nice places at a walkable distance. We went to RiRa's around the corner. Irish restaurant and bar. Very good. As others noted, you will be woken by people drag racing through the city in the middle of the night. Apparently the windows are double glazed, but that won't matter. Cleaning staff were very insistent on knocking our door multiple times in the morning. We'll stay down the street in the future where breakfast is included.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcia

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff were nasty! Wasn’t greeted when I arrived in the lobby… just stares! Tv wasn’t working properly.. when the tech came I spoke he looked at me with an attitude an asked for the remote.. snatched it outta my hand smh! Bed was so hard a low to the floor! Bathroom very small with toddler sized toilet that sat very very low to the floor! Parking does not connect to hotel so expect to walk up an hill a distance to the garage… view was awful! Overall just not a pleasant experience at all!
Stayed 5 nights in Apr 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
Likes: very clean, friendly staff, and in a great location that is easy to walk to things From a single female perspective here is my biggest issue with this place. Getting to and from the parking garage is not ideal. You have to walk through the parking garage, to the elevator, and walk all the way around the building and walk in the front door of the hotel. Although it is well lit, it is also aligned aside several nightclubs and it's just uncomfortable. Usually I get valet for these situations but it was closed by the time I checked-in so I would say that if you are a female and can get valet services it would be a great place to stay. That's really my only complaint. I would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
there is a nightclub across the street that can be a little noise but other than that it was cool
Stayed 2 nights in Apr 2025

10/10 Excellent

Quaneysha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Hotel is really nice and clean. I was impressed for it to be a DoubleTree. My room was super cute with a bed and small Living room area. Staff was really accommodating as I requested a late check out due to a late flight. 10 out of 10 Recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 2 nights in Mar 2025

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
They let me check in early which was awesome but the sound proofing of the windows is lacking. Can hear every bit of music and traffic from almost the top floor. Otherwise the experience has been great.
Stayed 1 night in Apr 2025

8/10 Good

Fady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DINDY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great. Clean, nice staff, I had an issue with my parking ticket and it was quickly resolved. The room that I stayed in is adjacent to a club, I believe. They partied all night. Construction was noisy. That’s the only complaint. Bring earplugs. The hotel itself was great. Room service, wonderful. Cleanliness and the bed was comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

EDWARD ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

10/10 Excellent

carol

Stayed 1 night in Apr 2025

10/10 Excellent

Magally

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and always willing to help. The coffe shop in the lobby was a plus. The hotel was conviniently located in downtown Charlotte so it was walking distance to several good restaurants.
Stayed 2 nights in Apr 2025