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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
Meeting facility
Meeting facility
Meeting facility
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
230 N College St, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, Bank of America Corporate Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

King Room With Sofabed

  • Sleeps 4

Deluxe King Room-Hearing Accessible

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

King Room with Peloton Bike

  • Sleeps 2

King Studio Suite

  • Sleeps 4

King Room

  • Sleeps 2

1 King Deluxe Mobility Acess W/Ri Shwr

  • Sleeps 2

Deluxe King Room With Bathtub-Mobility Accessible

  • Sleeps 2

View all photos for Corner King Room

In-room safe, desk, laptop workspace, blackout curtains

Corner King Room

  • Sleeps 2

1 King City View Corner Room-Double Windows

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

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About this property

DoubleTree by Hilton Charlotte City Center

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. Change of bedsheets is available on request.
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from Spectrum Center and 9 minutes by foot from Charlotte Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 818 out of 1312 reviews
Rating 8 - Good. 270 out of 1312 reviews
Rating 6 - Okay. 103 out of 1312 reviews
Rating 4 - Poor. 59 out of 1312 reviews
Rating 2 - Terrible. 62 out of 1312 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Shiva

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff, great stay. Road noise bled into room at night, however, it was a Friday night and I downtown was quite alive.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

10/10 Excellent

robbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Abecka

Stayed 2 nights in Dec 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 1 night in Dec 2025

10/10 Excellent

Josephat, Charlotte

Stayed 2 nights in Dec 2025

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Sheri Thayer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, cozy. Great location. Love vallet parking in busy downtown areas.
Stayed 2 nights in Dec 2025

10/10 Excellent

ALVIN, Union City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would like to lead with how amazing the staff was! Very accommodating and welcoming. My son left his jacket in the close out after check out. We were already at the airport when we noticed. We called the hotel and they helped us navigate the process of purchasing a shipping label to have it returned. They went above and beyond what was required. The facilities are awesome and the location is unmatched. I will only stay here when I return to Charlotte.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the clean and very comfortable room. The location to the sites and entertainment is excellent. The price was also very reasonable compared to other hotels and it was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

10/10 Excellent

Martha

Stayed 5 nights in Dec 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Clean rooms, great location, great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Friendly staff!
Stayed 1 night in Nov 2025

10/10 Excellent

ROBIN

Stayed 3 nights in Dec 2025

6/10 Okay

Angel W.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wasn’t informed as to how to return from the attached parking lot as elevator near the hotel wasn’t working and the other elevator was very far from the hotel entrance and outside.
Stayed 3 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was totally awesome. Loved every bit of the breakfast.
Stayed 2 nights in Dec 2025

4/10 Poor

Paul

Liked: Cleanliness, amenities
There is no entrance into the Hotel from the parking garage
Stayed 2 nights in Dec 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 5 nights in Nov 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Staff was helpful and friendly. Room was great. Restaurant and bar was fantastic. Couldn’t have ask for a better stay
Stayed 2 nights in Dec 2025

4/10 Poor

Ebony

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No microwave no coffee! Hotel did not even offer complimentary coffee! For almost 400 for one night! I have stayed in 2 star hotels that had microwaves! I will not stay here again! And the room was higher than what I was suppose to pay!
Stayed 1 night in Oct 2025

8/10 Good

Jon

Stayed 2 nights in Nov 2025

10/10 Excellent

John, Chapel Hill

Stayed 3 nights in Nov 2025