Holiday Inn Express Charlotte West - Gastonia by IHG.

2.5 star property

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Photo gallery for Holiday Inn Express Charlotte West - Gastonia by IHG.

Exterior
Standard Room, Multiple Beds
Check-in/check-out kiosk
Indoor pool
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Laundry

Explore the area

View in a map
1911 Broadcast St, Gastonia, NC, 28052
  • Place, Rankin Lake Park
    ‪10 min walk‬
  • Place, Eastridge Mall
    ‪5 min drive‬
  • Place, Crowders Mountain State Park
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

7.6 out of 10
Good
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, Multiple Beds

7.0 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Charlotte West - Gastonia by IHG.

Hotel with free breakfast, near Rankin Lake Park
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, conference space, and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia by IHG. offers 80 accommodations with safes and complimentary newspapers. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
The free breakfast at Holiday Inn Express Charlotte West - Gastonia by IHG. gets high marks from our customers. During your stay, you'll be within walking distance of Rankin Lake Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 10 minutes by foot from Rankin Lake Park and a 4-minute drive from Little Theater of Gastonia
  • Pets welcome for a fee
Holiday Inn Express Charlotte West - Gastonia by IHG. offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 850 square feet (79 square meters) and includes conference space. The business-friendly Holiday Inn Express Charlotte West - Gastonia by IHG. also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

This Gastonia hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Reviews

Holiday Inn Express Charlotte West - Gastonia by IHG. Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 374 out of 878 reviews
Rating 8 - Good. 266 out of 878 reviews
Rating 6 - Okay. 125 out of 878 reviews
Rating 4 - Poor. 52 out of 878 reviews
Rating 2 - Terrible. 61 out of 878 reviews

Reviews

10/10 Excellent

Denisa

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, and helpful!
Stayed 1 night in Aug 2025

8/10 Good

Jamia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Demise had great customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean; the staff was friendly. My only complaint... I've stayed at a lot of hotels this was the only time I have heard people staying on the floor above me stomping while I was trying to sleep. I saw a sign that they were doing renovations, but one of the staff members told me renovations were done.
Stayed 2 nights in Jul 2025

8/10 Good

RAYFORD

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Jul 2025

8/10 Good

Leora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities
On dead end street, fairly quiet. Indoor pool and nice outdoor patio with seating. Clean and comfy beds. Free popcorn and water.
Stayed 1 night in Jul 2025

2/10 Terrible

Raleigh

Stayed 1 night in Jul 2025

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice area and places to go
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very continently located.
Stayed 1 night in Jun 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tony, the kitchen manager was excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Laurie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall ok experience. Marijuana smell throughout hotel. Room given to us had not been cleaned had to go back down and gave us a different room. Guy at desk was nice and friendly.
Stayed 1 night in Jun 2025

8/10 Good

John

Stayed 2 nights in Jun 2025

4/10 Poor

Wanda

Travelled with family
Disliked: Cleanliness
Housekeeping was the worst I have ever experienced! They did not replace toilet paper and there was none left! They did not replace towels, washcloths coffee pods, packets for the sugar and creamer. They did not make the beds, remove trash and if they did not do all of this I seriously doubt they cleaned anything. The only thing they did do was remove the wet towels from the floor. However the one lady at the front desk and sorry I cannot remember her name was just excellent. She was more than accommodating and friendly. Very engaging with her customers and would go above and beyond to get you what you needed.
Stayed 3 nights in Jun 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, room comfort
Made sure to get room with mini fridge but it wasn’t working. Made sure breakfast was included but the pancake maker wasn’t working. Made sure on site pool for kids but limited open hours ruled that out.
Stayed 1 night in Jun 2025

10/10 Excellent

Felicia

Business traveller
Liked: Staff & service
The hotel was clean and the bed was very comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed there this past the weekend. Visiting family in the area for the first time. Can’t say enough about the staff. Amazing service! Courteous, attentive, ridiculously friendly, just an over the top team in general. The only blemish of our stay was an overnight spree of car break-ins in which we fell victims to. 8 total car broken into Sunday morning. Just wish the hotel could do more to prevent/detract these things from happening. Provide a bit more assurance to paying customers in terms safety, and their well being while being guests at their establishment. I understand crime happens everywhere, but hotel chains like these should take minor steps to deter/prevent things like this from happening. Maybe increasing security a bit. It’s frustrating. Hard to get a good nights sleep after something like this. Specially when you are traveling with your most precious asset, your family, and your 10 year old is now scared to stay at such a place. Once again I can’t say enough about the staff, and the hotel in general, just hope steps are taken to prevent things like this from happening in the future.
Stayed 3 nights in Jun 2025

6/10 Okay

Joshua

It was decent
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Comfortable, clean and nice staff. Property felt safe as others in the area did not.
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the pool closed at 9. We didnt know. And it closed just as we went to it. I had picked this hotel specially for the indoor pool.
Stayed 1 night in May 2025

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities
👌
Stayed 1 night in May 2025

10/10 Excellent

MARY

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS AS WE EXPECTED IT TO BE - FRIENDLY, GREAT, PROFESSIONAL SERVICE WITH A SMILE - WATER WAS HOT IN OUR ROOM, AIR WAS COLD, BREAKFAST WAS GREAT !!!!
Stayed 3 nights in May 2025

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Doughlas

Stayed 1 night in May 2025