Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

3.0 star property

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Exterior
Property amenity
Free daily buffet breakfast
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7772 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪10 min walk‬
  • Place, Concord Mills
    ‪10 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Concord, NC (USA-Concord Regional)
    ‪4 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (MOBILITY)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Accessible (MOBILITY)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (LEISURE)

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

About this property

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a business center, and conference space.
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG offers 79 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Concord hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG. During your stay, you're just a quick walk from Cabarrus County Convention and Visitors Bureau. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by foot from Great Wolf Lodge Water Park and a 2-minute drive from Concord Mills
Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 913 square feet (85 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG. Self parking is free.

This 3-star Concord hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 913 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte-Concord-I-85

Holiday Inn Express Hotel Charlotte-Concord-I-85

Holiday Inn Express Hotel Charlotte-Concord-I-85

Holiday Inn Express Charlotte-Concord-I-85

Hotel Holiday Inn Express Hotel & Suites Charlotte-Concord-I-85

Holiday Inn Express Hotel Suites Charlotte Concord I 85

Holiday Inn Express Hotel

Holiday Inn Express

Express Charlotte Concord I 85

Holiday Inn Express Hotel Suites Charlotte Concord I 85

Holiday Inn Express Suites Charlotte Concord I 85 by IHG

Holiday Inn Express Suites Charlotte Concord I 85 an IHG Hotel

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Hotel

Holiday Inn Express & Suites Charlotte-Concord-I-85 by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 69 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anita

Stayed 2 nights in Feb 2026

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff courteous and helpful. We had an "emergency" check-in, as our VRBO fell through at the very last moment I immediately booked a room with Expedia and we were all set for the weekend!
Stayed 2 nights in Feb 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Melvin

Liked: Cleanliness, amenities, property conditions & facilities
The room was Clean and smelled freshly clean. Staff was friendly. Breakfast was delicious. Wide variety of foods.
After we arrived, wife took photo. We were unpacking.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Clean room, great staff
Stayed 1 night in Jan 2026

8/10 Good

Beth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. The room was clean. The breakfast was awful. Pancake maker wasn’t working and whatever did come out tasted like rubber. Oatmeal was watery.
Stayed 1 night in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Very easy and the staff was very kind.
Stayed 1 night in Jan 2026

10/10 Excellent

Tashanda

Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yes
Stayed 1 night in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent experience at this property. From check in to check out, everything was wonderful. The desk clerk was friendly, helpful, and efficient. The room was neat and clean. The property was extremely clean and quiet. The breakfast selections were hot, fresh, and delicious. I would definitely stay at this location again.
Stayed 2 nights in Jan 2026

2/10 Terrible

Meagan

Stayed 1 night in Jan 2026

8/10 Good

Pamela, Peachtree City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The check in was messed up and had to spend time to correct with front desk the second morning of our stay. Heather was great to fix and correct the issue.
Stayed 3 nights in Jan 2026

8/10 Good

Kelia

Stayed 2 nights in Dec 2025

10/10 Excellent

Prem Sagar

Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.Courteous staff . Excellent breakfast
Lobby
Diningroom
Stayed 4 nights in Dec 2025

8/10 Good

Chanda

Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Every thing and one was top notch, great experience
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
No hot shower, just warm. No hot breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Marcquis

Stayed 1 night in Nov 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and look forward to staying there again in the future.
Stayed 1 night in Nov 2025

8/10 Good

Pamela

Room / bath all clean -bed awesome ! All renovated & nice. Only one complaint : the room was dark…not enough light to read in bed… needs wall or ceiling lights in bedroom area
Stayed 1 night in Nov 2025

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were very freindly.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great welcome to the hotel. Good breakfast. Clean area
Stayed 2 nights in Nov 2025