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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

A modern building with a courtyard patio area featuring outdoor seating and umbrellas.
A lobby with seating areas, a reception desk, and a patterned carpet.
A swimming pool with a metal ladder, lounge chairs, and umbrellas.
A Holiday Inn Express & Suites hotel with a modern design, featuring a covered entrance and a well-lit facade.
A buffet with labeled sections for omelets and cheese.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, Ballantyne Country Club
    ‪16 min walk‬
  • Place, Shoppes at Ardrey Kell
    ‪2 min drive‬
  • Place, Elon Homes Regional Park
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a computer, a microwave, a coffee maker, and a trash bin.

Standard Room

9.2 out of 10
Wonderful
(49 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A neatly made bed with white linens and a wooden headboard. A bedside table with a digital clock and a wall-mounted light is visible.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(63 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Transfer Shower)

A neatly made bed with white linens and a wooden headboard. A bedside table with a digital clock and a wall-mounted light is visible.

Standard Room, 1 King Bed (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Communications Accessible)

A neatly made bed with white linens and a wooden headboard. A bedside table with a digital clock and a wall-mounted light is visible.

Standard Room, 1 King Bed (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a computer, a microwave, a coffee maker, and a trash bin.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(117 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

A hotel room with two beds, a desk, a computer, a microwave, a coffee maker, and a trash bin.

Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Communications Accessible)

A hotel room with two beds, a desk, a computer, a microwave, a coffee maker, and a trash bin.

Standard Room, 2 Queen Beds (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, 2 Queen Beds (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

Suite, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Communications Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Suite, 2 Queen Beds (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 123 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG. During your stay, you'll be close to Elon Homes Regional Park. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Elon Homes Regional Park and a few minutes from TD Amp Ballantyne
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in a common area. Self parking is free.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 90 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 817 out of 1162 reviews
Rating 8 - Good. 199 out of 1162 reviews
Rating 6 - Okay. 56 out of 1162 reviews
Rating 4 - Poor. 34 out of 1162 reviews
Rating 2 - Terrible. 56 out of 1162 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great rooms, great breakfast with many options, and very well located to area attractions.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable stay, Room was clean...breakfast was tasty..
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Staff was welcoming and pleasant throughout our stay. Room was big, clean with comfortable beds. Close to plenty of food stores, restaurants, etc.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay no complaints at all.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and breakfast was good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Room was clean and really comfortable people was nice awesome place to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Went above and beyond. Can't wait to stay here again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JIMMY

Liked: Cleanliness, property conditions & facilities
The place is awesome, clean and breakfast was delicious
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Barbara

So clean, the staff was very friendly and accommodating. Also super close to whatever you could possibly need
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and building was super clesn. They serve a nice breakfast. Staff is very professional. Good location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Hardik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one of the best stay with best competitive rates. Thanks.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff Clean room and hallways Breakfast was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jewelya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Clean and comfortable rooms. Kind staff. Good stay. Will stay there again.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

cesar david perez

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, hot breakfast, good beds
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

mario

Liked: Cleanliness, property conditions & facilities
Great hotel, clean, quiet and it was worth it!!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night on a last‑minute booking and was genuinely impressed. The room was clean, the service was great, and the complimentary breakfast was better than expected. Amazing value for the price.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious rooms, good breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

damon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast, clean room.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities
Yes the room was clean and the staff was excellent
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sarah Joelle

Liked: Cleanliness
Everything was wonderful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Keeli

Liked: Cleanliness, staff & service, amenities
Very clean room, comfortable beds, nice amenities, and excellent staff.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Good location and service.
Stayed 3 nights in Feb 2026