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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Welcome to Holiday Inn Express & Suites, featuring a modern design with a flat roof and glass facades.
Relax by the pool with lounge chairs and umbrellas, surrounded by a multi-story building.
Enjoy a diverse spread of international cuisine at our buffet, featuring multiple serving stations with a variety of dishes.
Relax in a stylish lobby with a seating area, sofa, and decorative wall featuring geometric patterns.
Enjoy outdoor seating on the patio with umbrellas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • The Amp Ballantyne
    ‪3 min drive‬
  • Quail Hollow Club
    ‪13 min drive‬
  • Carowinds Theme Park
    ‪14 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Rest on plush bedding with a comfortable bed and stylish headboard.

Standard Room, 1 King Bed, Accessible (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(92 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Room, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Suite, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Rest on plush bedding with a comfortable bed and stylish headboard.

Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Sink, mirror, and artwork adorn this bathroom, offering convenient towel storage and additional amenities.

Suite, 1 King Bed, Accessible

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Two large beds with white linens and a geometric pattern, a wooden headboard, and a large window.

Standard Room

9.2 out of 10
Wonderful
(41 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Rest on plush bedding with a comfortable bed and stylish headboard.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(46 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Transfer Shower)

Rest on plush bedding with a comfortable bed and stylish headboard.

Standard Room, 1 King Bed, Accessible (Transfer Shower)

9.4 out of 10
Exceptional
(16 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy meals in this inviting dining area with a central table and comfortable seating for four.

Hampton Inn & Suites Charlotte/Ballantyne

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (798)
The price is €146
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Hampton Inn & Suites Charlotte/Ballantyne

About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG. During your stay, you'll be close to Elon Homes Regional Park. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Elon Homes Regional Park and a few minutes from The Amp Ballantyne
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in a common area. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1012 reviews
Rating 8 - Good. 175 out of 1012 reviews
Rating 6 - Okay. 69 out of 1012 reviews
Rating 4 - Poor. 53 out of 1012 reviews
Rating 2 - Terrible. 72 out of 1012 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with family, Travelled with group

Bad night staff

I did try and leave at 3 am but the elevator was not working at I could not put in my 83 year old mother in law down 3 flights with our luggage and the attendant was unavailable for 20 minutes until I found him. Very very bad. Breakfast was wonderful
Stayed 3 nights in May 2025

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, location was safe and in walking distance of grocery store and dining options down the road. Easy access to Charlotte area.
Stayed 1 night in May 2025

10/10 Excellent

Ray-Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

MAIRELY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodations were clean and comfortable, with extra towels. The breakfast was warm with lots of options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Prince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price. They also serve hot breakfast which was a welcome surprise.
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Apr 2025

10/10 Excellent

Brita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and had pleasant staff.
Stayed 2 nights in Apr 2025

8/10 Good

Dina

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again

We experienced quick check in and the hotel was very clean.
Stayed 1 night in Apr 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Teresina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and full breakfast was good
Stayed 4 nights in Apr 2025

10/10 Excellent

Carmen

Stayed 2 nights in Apr 2025

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and spacious! No disturbance or anything. And breakfast was lovely
Stayed 2 nights in Mar 2025

8/10 Good

Tekerria

Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathy

Everything was wonderful. The breakfast does need some help but other than that I would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amberly, Conover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Clean rooms. Comfortable beds. Delicious breakfast. Area is wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay

This hotel was clean, convenient, safe, and easy to check in.
Stayed 1 night in Apr 2025