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Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

Shopping centre
Free daily buffet breakfast
Exterior
Exterior
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15139 Ballancroft Parkway, Charlotte, NC, 28277
  • Place, Ballantyne Country Club
    ‪12 min walk‬
  • Place, The Amp Ballantyne
    ‪2 min drive‬
  • Place, Ballantyne's Backyard
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(46 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(54 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Transfer Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Transfer Shower)

9.4 out of 10
Exceptional
(18 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed (Communications Accessible)

8.2 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(103 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

Down duvets, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Communications Accessible)

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Down duvets, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is €105
includes taxes & fees
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About this property

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

A 24-hour fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers 146 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express & Suites Charlotte - Ballantyne by IHG. During your stay, you'll be close to Shoppes at Ardrey Kell. Enjoy features like free WiFi in public areas and free self parking, plus a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Just a 3-minute drive from Elon Homes Regional Park and a few minutes from Shoppes at Ardrey Kell
  • Cats and dogs welcome for a fee
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Charlotte - Ballantyne by IHG also features a terrace, a picnic area, and coffee/tea in a common area. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 90 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 90 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in November.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte Ballantyne Hotel
Holiday Inn Express Ballantyne Hotel
Holiday Inn Express Charlotte Ballantyne
Holiday Inn Express Ballantyne
Inn Express Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne
Holiday Inn Express Suites Charlotte Ballantyne by IHG
Holiday Inn Express Suites Charlotte Ballantyne an IHG Hotel
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Hotel

Holiday Inn Express & Suites Charlotte - Ballantyne by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 744 out of 1096 reviews
Rating 8 - Good. 198 out of 1096 reviews
Rating 6 - Okay. 58 out of 1096 reviews
Rating 4 - Poor. 36 out of 1096 reviews
Rating 2 - Terrible. 60 out of 1096 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kia

Stayed 1 night in Dec 2025

10/10 Excellent

Shelena

Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Stayed 2 nights in Dec 2025

6/10 Okay

Walter

Liked: Cleanliness
Disliked: Property conditions & facilities
The Good: The Room was in very nice clean condition and for the most part the Staff were very nice. The Bad: One Elevator was out of order. The elevator that was working was dirty. There was food on the elevator floor and hand prints all over the sliding door and the control panel. The floor from the lobby to the elevator was as dirty from my arrival until I left the next day. The Breakfast was not as advertised unless you like biscuits and gravy with only eggs and potatoes! No meat. The Worst: I asked for a quiet room and was put on the fourth floor which I first thought was great. What I didn't anticipate was the extreme traffic noise from being on the fourth floor on the back side of the Hotel along Johnston Road (Highway 521). I should have asked to move to the front side, but I thougt it would die down as the night progressed. I was so wrong. Since there is also an intersection within a block or so, all you heard were racing car engines and loud mufflers everytime the light changed! I warn anyone staying at this location to book a room on the front side of the Hotel otherwise you will not get any sleep at all. I had high hopes, because I wanted that location, but I was disappointed and will write this one night stay off as a one and done!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and clean. Extra towels, incredible mattress, good WiFi and a thoughtful welcome package made the stay stress free. The breakfast was better than expected with premium yogurt and a good hot selection.
Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities
Quiet and clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Dec 2025

10/10 Excellent

Gina

Travelled with family
Liked: Amenities
Very clean, nice staff, great breakfast!
Stayed 1 night in Dec 2025

8/10 Good

M.

Travelled with partner
Liked: Amenities, property conditions & facilities
The fitness room was large enough with enough equipment/treadmill & elliptical machines for 2 or more - which is nice. I appreciated the hot breakfast items. Room itself was okay, great for the price, yet just overall okay.
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean warm and to top it off the people were crazy cool yes we will be back to stay
Stayed 7 nights in Dec 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay and the room was clean. Breakfast was free and Buffett style we loved it. The coffee was so good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very safe and clean hotel in a safe area. Zero bugs, zero hesitation in staying here again next time I come to town.
Stayed 2 nights in Dec 2025

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Govinda

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff were very nice and accommodating food was very good and the coffee was excellent.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect Thank You!
Stayed 2 nights in Dec 2025

10/10 Excellent

Sheila

Stayed 1 night in Dec 2025

8/10 Good

Kasey

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a good stay at the hotel, it was very clean, the staff was very nice, my only complaint is the breakfast. It was not very good.
Stayed 1 night in Dec 2025

8/10 Good

Nelly

Stayed 1 night in Nov 2025

6/10 Okay

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the bed was extremely comfortable. Continental breakfast was great since there was a large variety to choose from. Top notch hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Sharae

Liked: Cleanliness, amenities
Disliked: Staff & service
Treating all customers the same and not based on how they look. I witnessed this twice from the front desk staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Alan Gaston Arredondo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent 😊
Stayed 4 nights in Nov 2025