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Holiday Inn Express & Suites Charlotte - South End by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte - South End by IHG

Exterior
Suite, 2 Queen Beds, Accessible (Communications)
Free daily buffet breakfast
Property amenity
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
1617 South Tryon Street, Charlotte, NC, 28203
  • Place, Bank of America Stadium
    ‪16 min walk‬
  • Place, Charlotte Convention Center
    ‪18 min walk‬
  • Place, Spectrum Center
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Mobility Accessible (Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

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Exterior
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  • Pet-friendly
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4.6 out of 5, Wonderful, 1,000 reviews
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About this property

Holiday Inn Express & Suites Charlotte - South End by IHG

Hotel with free breakfast, near Bank of America Stadium
This hotel features a 24-hour fitness center, a snack bar/deli, and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Charlotte - South End by IHG offers 123 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Charlotte - South End by IHG. During your stay, you'll be within walking distance of Bank of America Stadium. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Charlotte Convention Center and a few minutes from Bank of America Stadium
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 1450 square feet (135 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Charlotte - South End by IHG. Parking is available for a fee.
Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,450 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Self-parking is available Sunday to Thursday for the listed self-parking fee. Valet parking is available on Friday, Saturday, and special events for the listed valet parking fee. Two Tesla charging stations and 2 universal charging stations are available on a first come, first served basis.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte South End Hotel
Holiday Inn Express Charlotte South End
Inn Express Charlotte End
Holiday Inn Express Suites Charlotte South End
Holiday Inn Express Suites Charlotte South End
Holiday Inn Express Suites Charlotte South End by IHG
Holiday Inn Express Suites Charlotte South End an IHG Hotel
Holiday Inn Express & Suites Charlotte - South End by IHG Hotel

Holiday Inn Express & Suites Charlotte - South End by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 463 reviews
Rating 8 - Good. 81 out of 463 reviews
Rating 6 - Okay. 19 out of 463 reviews
Rating 4 - Poor. 10 out of 463 reviews
Rating 2 - Terrible. 12 out of 463 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Raphael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and nice, was very convenient for me for my work trip. Will definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay..
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Johnathan

Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking was an issue. Not enough spaces for the amount of guests.The hotel charged $15.00 per day in addition to the room cost.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff was friendly, hotel was clean and comfortable. We didnt have any issues. Only downside is limited parking at hotel, they have an overflow garage in the same block. So not bad overall.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate that the hotel is largely inaccessible to non guest. Friendly staff. Ran into a issue with my train on the way there but the staff was helpful and kind, made sure I place to rest my head.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth Z

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came in town for a concert and everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Cecile, West Orange

Stayed 2 nights in Jun 2025

6/10 Okay

Hector

Liked: Cleanliness, property conditions & facilities
Staff members aren’t friendly as expected, limited parking at high rate, small spaces when including vans, large pickup trucks.
Stayed 2 nights in May 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very good. It was very clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and clean. Handles noise complaints quickly
Stayed 2 nights in Jun 2025

8/10 Good

Blain

Stayed 2 nights in Jun 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! No complaints! Breakfast was delicious!
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located in the South End area. Modern and clean. The best for parking, free breakfast not that bad.
Stayed 1 night in May 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Eric

Stayed 1 night in May 2025

10/10 Excellent

Caroline, Bayville

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean clean clean and excelent communication from the staff. Very safe and would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025