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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Free daily on-the-go breakfast
Suite, 1 King Bed (Extra Living Area)
Standard Room, 2 Queen Beds
Property amenity
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
9420 E Independence Blvd, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Sportsplex at Matthews
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪17 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Bathroom shower

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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Property amenity
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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,004 reviews
The price is €83
includes taxes & fees
5 Nov - 6 Nov
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Hotel in Matthews with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 14 minutes by car from Spectrum Center and 15 minutes from Charlotte Convention Center
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. Free self parking is available.

This Matthews hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Suites Charlotte Southeast Matthews by IHG

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 488 out of 888 reviews
Rating 8 - Good. 261 out of 888 reviews
Rating 6 - Okay. 64 out of 888 reviews
Rating 4 - Poor. 42 out of 888 reviews
Rating 2 - Terrible. 33 out of 888 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Esther Ntumba

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness
This was an excellent stay! I would recommend this hotel for the employees that work there, very accommodating! Very clean!
Stayed 2 nights in Jul 2025

8/10 Good

Pauline

Business traveller
Liked: Cleanliness
The staff was extremely helpful in making sure that I was taken care of. My room was very comfortable and the breakfast buffet excellent. Nice to be taken care of away from home. Thank You!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Lois

Travelled with family
Stayed 4 nights in Jul 2025

8/10 Good

Ghamdan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s okay
Stayed 1 night in Jun 2025

8/10 Good

JOYCE

Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 3 nights in Jun 2025

10/10 Excellent

whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and convenient. It was near all sorts of shopping and restaurants. The breakfast was great and had a lot of selection!
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Randy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always enjoy my stay ..Excellent staff
Stayed 1 night in Jun 2025

6/10 Okay

Charletta

Travelled with group
Liked: Amenities, property conditions & facilities
Na
Stayed 3 nights in May 2025

10/10 Excellent

ana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Sherri

Stayed 3 nights in May 2025

8/10 Good

Neema

Travelled with family
Liked: Cleanliness
The staff were extremely friendly and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

CARLO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

Stayed 1 night in May 2025

10/10 Excellent

Yazareth

Stayed 1 night in May 2025

10/10 Excellent

CORY, MERCED

Stayed 1 night in Apr 2025

8/10 Good

Edwina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Then rooms are spacious and had enough towels even is it’s2 people. The place was clean and I felt sane
Stayed 1 night in May 2025

8/10 Good

Martha

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Matthew

Stayed 1 night in May 2025

4/10 Poor

Brian

Dirty desk, no free WiFi. Sugar cookies! I am not 3
Stayed 1 night in May 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, quiet,
Stayed 1 night in Apr 2025

4/10 Poor

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Waaay too overpriced for what it is.
Stayed 1 night in Apr 2025