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Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Exterior
Suite, 1 King Bed (Extra Living Area)
Property amenity
Pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9420 E Independence Blvd, Matthews, NC, 28105
  • Place, SouthPark Mall
    ‪17 min drive‬
  • Place, Bank of America Stadium
    ‪18 min drive‬
  • Place, Carowinds Theme Park
    ‪23 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(25 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Bathroom shower

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by car from Spectrum Center and 15 minutes from Charlotte Convention Center
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1550 square feet (144 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG. Free self parking is available.

This Matthews hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Suites Charlotte Southeast Matthews by IHG

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 949 reviews
Rating 8 - Good. 272 out of 949 reviews
Rating 6 - Okay. 71 out of 949 reviews
Rating 4 - Poor. 43 out of 949 reviews
Rating 2 - Terrible. 36 out of 949 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Anderson

Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Walter

Stayed 2 nights in Jan 2026

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

10/10 Excellent

Lorie

Business traveller
Liked: Cleanliness, staff & service, amenities
Great assortment. Very clean. My only one note would be to put less brown sugar in the container or put a stone or a piece of bread or something in it because the brown sugar was very hard. Oatmeal was wonderful.
Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, courteous staff, great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Luis

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect!
Stayed 2 nights in Jan 2026

6/10 Okay

Eugene

Travelled with family
Yes , 323 not enough blankets for the cold room and not ADA friendly .
Stayed 2 nights in Jan 2026

10/10 Excellent

Saiyid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was top notch. Never seen some of the good options and they were great. Very comfortable stay didn’t have to worry about really anything.
Stayed 1 night in Jan 2026

10/10 Excellent

Stevie Lynd

Stayed 2 nights in Jan 2026

8/10 Good

Mary

Stayed 1 night in Jan 2026

4/10 Poor

Eva

Liked: Cleanliness, staff & service, amenities
We had no shower curtain on the tub/shower. Water came out all over bathroom floor and my husband almost had a bad fall! Maintenance working had been in room 209 working on the shower, as they left the empty parts box on the tub. I’m surprised housekeeping didn’t notice this box or that the tub had no shower curtain up.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Yes it was perfect
Stayed 5 nights in Dec 2025

10/10 Excellent

Christina

Stayed 1 night in Dec 2025

8/10 Good

Shantel

Liked: Staff & service
Stayed 3 nights in Dec 2025

10/10 Excellent

Kahlil

Stayed 4 nights in Dec 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and
Stayed 1 night in Dec 2025

6/10 Okay

Brian

Asked for room to be cleaned and for towels. I did not receive service and had to go to desk for towels and coffee. On the second day room was cleaned minimally
Stayed 3 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Liked: Cleanliness
Staff was super nice. Rooms clean. However my trucks windows were broken and truck ransacked. Won’t stay in this area again.
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Stayed 1 night in Nov 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Room was clean Hotel in good condition. Standard amenities.
Stayed 3 nights in Nov 2025

2/10 Terrible

Kelvin

Stayed 1 night in Nov 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Loved all the Dove toiletries in the bathroom. Great breakfast options. All personnel were friendly. Only complaint is the room was not very soundproof.
Stayed 1 night in Nov 2025