Home2 Suites by Hilton Charlotte Northlake

3.0 star property

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Photo gallery for Home2 Suites by Hilton Charlotte Northlake

Coffee/tea maker
Terrace/patio
Lobby
Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)
42-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
7227 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪16 min walk‬
  • Place, Concord Mills
    ‪12 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Home2 Suites by Hilton Charlotte Northlake

Hotel with free breakfast, near Northlake Mall
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Charlotte Northlake offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Home2 Suites by Hilton Charlotte Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Northlake Mall and 11 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Home2 Suites by Hilton Charlotte Northlake offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Home2 Suites by Hilton Charlotte Northlake also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2019
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Charlotte Northlake Hotel
Home2 Suites by Hilton Charlotte Northlake Charlotte
Home2 Suites by Hilton Charlotte Northlake Hotel Charlotte

Reviews

Home2 Suites by Hilton Charlotte Northlake Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 205 out of 335 reviews
Rating 8 - Good. 67 out of 335 reviews
Rating 6 - Okay. 31 out of 335 reviews
Rating 4 - Poor. 14 out of 335 reviews
Rating 2 - Terrible. 18 out of 335 reviews

Reviews

10/10 Excellent

Ll

Liked: Amenities
The lady at the front desk was top tier. I think her name was Nina. She was very professional, engaging & personable. She made me feel welcime & wanted to make sure I had a good experience.
Stayed 1 night in Jul 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Overall this hotel was fine. The employees were all very friendly. But this Home 2 Suites falls short of others we’ve stayed at of the same name. Hallway carpets seriously need a steam cleaning-they’re very stained and several of the hallway lights need replacing. Our door lock didn’t line up quite right and required a lot of strength to get it to lock. The biggest issue was it was hands down the worst breakfast I’ve seen at a hotel ever. Which is REALLY difficult with kids. Everything was both overcooked and cold. Whatever meat was served was questionable-seemed like plant based?. The waffle iron needs replacing-burned the top and bottom but left the middle raw and gooey, tried several times. My kids said the cereal was stale. Finally on our last day we gave up in favor of breakfast from Dunkin across the street.
Stayed 3 nights in Jul 2025

10/10 Excellent

Terrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. There was nothing that I didn’t like.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Jabari

Liked: Staff & service, amenities, property conditions & facilities
It was great. Staff was awesome and friendly. Rooms were excellent as well and in very good condition.
Stayed 2 nights in Jul 2025

8/10 Good

LaQuala

Stayed 1 night in Jul 2025

2/10 Terrible

Kishia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon checking on the lobby air conditioner was not working and the entire lobby area was very hot. I asked attendant was the rooms air working . They told me yes. I continued my check in and got into my room and I had a 2 br queen suite , now the living room area was rather warm but in the bedroom area it was very cool as normal. Well I spoke to front and one clerk told me they did not have any rooms (suites ) available and were booked . The next clerk when I went back down to front desk later after being agitated she told me that she could send maintenance up who was just coming on duty. Time went by then hour or so later o rechecked with her because no one had came to room and she told me the maintenance man who was their to check on AC was not allowed to work or check on the AC in rooms . So she suggested she could bring me a fan or a portable AC ..... as I checked out I still did not get that fan or AC unit. This was totally unacceptable to place someone in . Never experienced this before but it was extremely miserable for my family and I
Stayed 1 night in Jul 2025

10/10 Excellent

abdelkarim

Stayed 3 nights in Jul 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very spacious and I love the modern design! The only issue that I had was the shower....it was missing one if the glass sliding doors and I had to soak up water in the bathrooms and kitchen....wasn't a huge deal but just a little disturbing...everything else was absolutely perfect! I would definitely book a room with them again in the future!
Stayed 2 nights in Jul 2025

10/10 Excellent

LaShanda

Liked: Amenities
Clean and accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Josephine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room nice facility pool small excellent staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Dusty

Stayed 8 nights in Jun 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The mattress is wore out. Very uncomfortable. Room had a small smell... like it was from floors being wet at some point.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didn't like was the bathroom. The room i was in only had one glass door it was suppose to have two and water went everywhere. I ended up changing rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Checked in around 10 pm, got to our room and the tv does not work. Rang the front desk, no answer. Went down to front desk, 3 guests waiting for someone to help them, no one came. Will address in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

flor

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and modern. The staff was helpful and friendly. The reason for a 4 star rating is that the bed was too firm for my taste with pillows that sunk in completely.
Stayed 1 night in Jun 2025

8/10 Good

PATTI

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kristal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids love the pool!
Stayed 1 night in May 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
No issues with the property. Quiet location. Pool looked a little murky but we didn’t use it anyway.
Stayed 2 nights in May 2025