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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

Modern kitchen with central island, oven, and range hood.
Welcome to our hotel lobby, featuring a curved reception desk with a flat-screen TV and framed artwork, set against a wooden ceiling with exposed beams.
Guests can enjoy a refreshing swim in the pool.
Two single beds with white linens and a wooden headboard, a desk and chair, and a large window with sheer curtains.
Relax in this stylish room with a large flat-screen TV, comfortable sofa, and a wooden bench.

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
4119 South Stream Boulevard, Charlotte, NC, 28217
  • Billy Graham Library
    ‪2 min drive‬
  • Charlotte Premium Outlets
    ‪8 min drive‬
  • Bank of America Stadium
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Accessible Bathtub

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, Roll-in Shower

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.2 out of 10
Wonderful
(31 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Enjoy a drink at the hotel's bar, where a long counter and comfortable stools await.

Hyatt Place Charlotte Airport / Billy Graham Parkway

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1022)
The price is €101
for 1 room
includes taxes & fees
10 Aug - 11 Aug
Hyatt Place Charlotte Airport / Billy Graham Parkway

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel with free breakfast, near Renaissance Park
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Charlotte Airport/Lake Pointe offers 122 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hyatt Place Charlotte Airport/Lake Pointe. During your stay, you'll be within walking distance of Renaissance Park. You'll find features like free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by foot from Renaissance Park and a 3-minute drive from Billy Graham Library
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Charlotte Airport/Lake Pointe offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Hyatt Place Charlotte Airport/Lake Pointe. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport/Lake Pointe has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:30 AM to midnight on request
  • Uncovered parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 240 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, mcallen

Stayed 1 night in Apr 2025

10/10 Excellent

wilhelmus

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Maurice

Disliked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Jeannette

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cancelled flights in Charlotte This was a great relief and a great price with shuttle service!
Stayed 1 night in Mar 2025

2/10 Terrible

Shaun, surfside beach

Stayed 1 night in Mar 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonte

Stayed 1 night in Feb 2025

6/10 Okay

Aron

Travelled with group
Hotel was nice but my car was broken into along with several other cars
Stayed 1 night in Mar 2025

2/10 Terrible

shatima

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
There was no city view, the elevator was out the night we arrived
Stayed 1 night in Mar 2025

2/10 Terrible

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
beautiful hotel, everything was clean and transparent. cleaning crew was very sweet . upon initial check in the lady at the front wasn’t welcoming but everyone else was very helpful. $10 per day parking. highly recommended if you are looking for a hotel close to uptown!
Stayed 1 night in Mar 2025

6/10 Okay

William M Taylor, Columbia

Liked: Cleanliness, staff & service
Elevators broken morning we left and the bed in our room needed to be replaced. Staff very nice and breakfast was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!!

Our flight was cancelled, and we were stuck in Charlotte. Hyatt Place looked like a nice place. Employee on duty was truly magnificant! She went above and beyond for our brief stay. We will stay there again!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jolee, Pawleys Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the parking option while we were away on a trip-very affordable. Also appreciated the shuttle to & from the airport. Would stay here again.
Stayed 1 night in Feb 2025

6/10 Okay

Manasa Harini

Business traveller
…
Stayed 1 night in Feb 2025

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Staff & service
Staff was not very pleasant
Stayed 1 night in Dec 2024

2/10 Terrible

Gabriel

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service
Loved the room but shower water needs to be hotter. But I honestly think it’s because it was cold asf the nights we stayed and the hot water heater must’ve been struggling
Stayed 2 nights in Dec 2024

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024