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Hyatt Place Charlotte Airport / Billy Graham Parkway

3.0 star property

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Photo gallery for Hyatt Place Charlotte Airport / Billy Graham Parkway

Bar (on property)
Bar (on property)
Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby sitting area

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
2950 Oak Lake Blvd, Charlotte, NC, 28208
  • Billy Graham Library
    ‪18 min walk‬
  • Charlotte Douglas Airport Overlook
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Double Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 2 Double Beds

8.8 out of 10
Excellent
(62 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Guest Room, Room, 1 King Bed

8.8 out of 10
Excellent
(68 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Charlotte Airport / Billy Graham Parkway

Hotel with free breakfast, near Billy Graham Library
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Airport / Billy Graham Parkway offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The free breakfast at Hyatt Place Charlotte Airport / Billy Graham Parkway gets high marks from our customers. During your stay, you'll be within walking distance of Billy Graham Library. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • Just a 3-minute drive from Billy Graham Library and 8 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. The business-friendly Hyatt Place Charlotte Airport / Billy Graham Parkway also features a 24-hour fitness center, concierge services, and laundry facilities. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Charlotte Airport / Billy Graham Parkway has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to midnight
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Extended parking on site (USD 9 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 900 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day (in/out privileges)
  • Extended parking fee: USD 9 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Charlotte Airport / Billy Graham Parkway offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte

Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 565 out of 1022 reviews
Rating 8 - Good. 195 out of 1022 reviews
Rating 6 - Okay. 142 out of 1022 reviews
Rating 4 - Poor. 47 out of 1022 reviews
Rating 2 - Terrible. 73 out of 1022 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Zenisha

Business traveller, Travelled with family
Disliked: Property conditions & facilities, room comfort

Expected more from the Hyatt

The room was dingy. The shower made a loud squealing noise. The mattress and pillows were subpar. Putting 2 pillows together in an attempt to make one and they both fell flat. The best part of the stay was the service from the young lady who checked us in. And both of the shuttle drivers. One staff member behaved as if every little question asked of her was an inconvenience to answer. She was out right rude.
Stayed 2 nights in Apr 2025

6/10 Okay

Zakia

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

kayla

Stayed 1 night in Apr 2025

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would have liked to know prior to booking that parking was paid for parking. Did not see that anywhere selecting this property. The front desk had one person for check in and was interrupted taking phone calls during checkin, had to ask where elevators were and was not told that ice machines were only on the third and fifth floors. Could have been much more personable. I had to ask questions that in most hotels have the information readily provided by the person checking in. .
Stayed 1 night in Apr 2025

10/10 Excellent

Jerry, Valrico

Stayed 2 nights in Apr 2025

10/10 Excellent

Jonta

Stayed 2 nights in Apr 2025

10/10 Excellent

Letitia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet near several food options
Stayed 1 night in Apr 2025

2/10 Terrible

Ann

Travelled with family
Our breakfast was terrible,I got an English muffin and it had green mold All Over It,absolutely disgusting! A ready disappointment ☹️ considering we were planning to stay there again in the near future!
Stayed 1 night in Apr 2025

8/10 Good

Dotan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In and out Breakfast could use more fruit and vegetables
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 1 night in Apr 2025

10/10 Excellent

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin, Forest Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Terri

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

David, Nixa

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unreliable shuttle

You have to call to order the shuttle, which I knew before booking, however I did expect the shuttle to be sent when requested; it was not. First, it took several calls to reach the front desk. I was told the shuttle would be there in 15 minutes, but 45 minutes later, there was still no shuttle, so I got in a cab, paying $25 to get to the hotel. I was tired, and as a result of my experience, frustrated and not friendly on arrival. Whether coincidence or punishment, I was given room 411, which has two flood lights shining into the windows all night. Next time, I will just book a hotel that runs its shuttle on a schedule so I don't start my trip on a bad foot.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Charging for parking was bad. Plenty of space. No need to charge for parking
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Thank you everything was great
Stayed 2 nights in Apr 2025

6/10 Okay

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was no microwave in the room. Stains on carpet and couch. My head almost touched the bathroom ceiling. Weird. Very old facility. Staff was very nice!
Stayed 1 night in Apr 2025

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2025

4/10 Poor

Xinyue

Stayed 1 night in Apr 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean room.

Great room and comfortable bed. Clean and spacious room. They charge per night for parking. I will not book this hotel again because of the charge for parking. Shuttle driver was prompt and helpful.
Stayed 1 night in Apr 2025