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Quality Inn Charlotte Airport

2.5 star property

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Photo gallery for Quality Inn Charlotte Airport

Room, 2 Double Beds, Accessible, Non Smoking
Exterior
Lobby
Lobby
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
3100 Queen City Drive, Charlotte, NC, 28208
  • Place, Sullenberger Aviation Museum
    ‪3 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Carowinds Theme Park
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking

8.4 out of 10
Very good
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(136 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(136 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Charlotte Airport

A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn Charlotte Airport offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they enjoy the free breakfast at Quality Inn Charlotte Airport. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn Charlotte Airport also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quality Inn Charlotte Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quality Inn Charlotte Airport.

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Quality Inn Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1308 out of 3121 reviews
Rating 8 - Good. 776 out of 3121 reviews
Rating 6 - Okay. 512 out of 3121 reviews
Rating 4 - Poor. 247 out of 3121 reviews
Rating 2 - Terrible. 278 out of 3121 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Worth the money. Breakfast was great
Stayed 1 night in Feb 2026

10/10 Excellent

Kenny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and shuttle was a breeze of fresh air
Stayed 1 night in Feb 2026

6/10 Okay

Danylo

Good
Stayed 1 night in Feb 2026

10/10 Excellent

kimberly

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were very nice and clean and I enjoyed my stay.And the management is outstanding and very helpful Ms Kim
Stayed 1 night in Feb 2026

10/10 Excellent

Kimberly

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
I really had a great time at quality end the rooms were nice and clean.The staff was very professional and friendly.I enjoyed the breakfast and i'm looking forward to going back and spending a good time with quality end and I give them 10 stars Ms Kim Jarrett
Stayed 1 night in Feb 2026

10/10 Excellent

Akonnobea

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Khalifa

Stayed 1 night in Feb 2026

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities
Horrible food, scary place
Stayed 1 night in Jan 2026

2/10 Terrible

Karyn

Stayed 1 night in Feb 2026

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an overnight layover and picked this hotel to stay for the night. The staff was great, we called when we got our luggage and they sent a shuttle to pick us up. Check in was smooth and quick. Staff was friendly. Rooms were clean but definitely could use an update. We were able to schedule another shuttle to take us back to the airport in the morning. It was on time and got us there safely. Highly recommend this place for an overnight stay.
Stayed 1 night in Feb 2026

4/10 Poor

Ephrem

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The floor beneath the beds is dirty, making it unsuitable to walk barefoot. The outdoor walkway is dark, and the room lights are very dim. The photo does not accurately represent the space and lighting.
Stayed 1 night in Feb 2026

8/10 Good

Akonnobea

Yes
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Staff was courteous. Room was not exactly clean, looked pretty worn and old. Bed and pillows were decent.
Stayed 1 night in Feb 2026

4/10 Poor

Linnea

Disliked: Cleanliness, property conditions & facilities
Check in took an hour, and once we were given a room, it was a smoking room. It was awful. We had been traveling for 36 hours and it was convenient and the shuttle service and drivers were great. But the check in process after midnight when you’re exhausted was awful, and being given a smoking room was just icing on the cake of a crappy travel weekend.
Stayed 1 night in Feb 2026

10/10 Excellent

Ross A

Liked: Cleanliness, staff & service, amenities
Clean room and efficient staff including the reliable airport shuttle.
Stayed 1 night in Jan 2026

8/10 Good

Najhma

Stayed 1 night in Jan 2026

2/10 Terrible

JOHN

Business traveller
Disliked: Amenities, property conditions & facilities
The shuttle from the airport was good. When I arrived at the hotel about midnight, there were 12 people in line. The desk clerk was by himself and overwhelmed. He was trying to fix complicated problems without just checking in the people with easy reservations. He told us he was oversold and didn’t know if we would get rooms, despite having reservations. He took everyone’s ID’s and tried to match them to reservations. It was very disorganized. When I got to the front of the line and made (admittedly) a rather pointed remark about how it should not take an hour to check in, he tried to throw me out. I apologized and he lectured me for 10 minutes about being rude without making my key. When he eventually did, the room had been slept in and not cleaned. I was not in my final room until about 1:20 in the morning. This was on floor 2 of 3. There are no elevators, so you have a good chance of having to haul your bags up the stairs. The final room was clean, but run down. The curtains do not adequately block the light from the exterior hallway out front. This was one of the worst hotels experiences I have ever had, and I stay in hotels 10 nights a month for work.
My original room
Stayed 1 night in Feb 2026

6/10 Okay

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities
The room was in fine condition. The front desk staff was very stressed and not very helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Isaiah

Stayed 2 nights in Nov 2025

8/10 Good

Kione

Stayed 1 night in Dec 2025

10/10 Excellent

Edgar

Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice late night staff. Breakfast was out earlier than 6, which was great since I had to leave by 6 for airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Worked great for a quick overnight airport stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Jocelyn

Stayed 9 nights in Jan 2026

2/10 Terrible

Anita

Stayed 2 nights in Jan 2026