Quality Inn & Suites Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Airport

Desk, laptop workspace, soundproofing, iron/ironing board
Front of property
Lobby
Outdoor pool
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
3100 Queen City Drive, Charlotte, NC, 28208
  • Charlotte Douglas Airport Overlook
    ‪6 min drive‬
  • Bank of America Stadium
    ‪7 min drive‬
  • Spectrum Center
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Airport

Hotel in Charlotte with free breakfast and airport shuttle service
A fitness center, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a meeting room, dry cleaning, and laundry facilities. Change of towels is available on request.
Quality Inn & Suites Airport offers 127 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they enjoy the free breakfast at Quality Inn & Suites Airport. During your stay, you'll be within walking distance of Village Oaks Shopping Center. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Bank of America Stadium and 9 minutes from Spectrum Center
  • Free airport shuttle service
Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn & Suites Airport also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quality Inn & Suites Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quality Inn & Suites Airport.

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Quality Inn & Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 827 out of 2135 reviews
Rating 8 - Good. 535 out of 2135 reviews
Rating 6 - Okay. 361 out of 2135 reviews
Rating 4 - Poor. 199 out of 2135 reviews
Rating 2 - Terrible. 213 out of 2135 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jacob

Stayed 2 nights in Feb 2025

8/10 Good

Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just had an overnight stay, and it did the job.
Stayed 1 night in Jan 2025

4/10 Poor

Sheila

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updating
Stayed 1 night in Feb 2025

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Brihan Josue

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Honestly, most uncomfortable bedding over ever had. Man made material sheets and undersized pillows were awful. Won’t stay there again.
Stayed 1 night in Feb 2025

4/10 Poor

Jacqueline

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 1 night in Feb 2025

10/10 Excellent

Bill, Southbridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff was great from the check in to the cleaning people. Everyday the room was cleaned and new towels. We rented 2 rooms and we were very satisfied. Great job to the cleaning and check in staff!!! Thank you.
Stayed 4 nights in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025

6/10 Okay

Sushmita

I got stranded at the airport and needed a hotel for a few hours before catching the next morning flight. Booking was a breeze through expedia and the hotel shuttle was waiting right outside. I had no problem communicating with the hotel and getting into the shuttle. There is nothing fancy about this hotel but it is clean. At <$100 you can’t expect more. It served my purpose quite well.
Stayed 1 night in Jan 2025

6/10 Okay

Dwight

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
very nice area but the towels seemed a bit brown and the floor of my room was not mopped it was very sticky and dirty the room also reeked of smoke every time i entered and I'm a non smoker.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Suitable and covenient for overnight airport stay

We missed our connecting flight out of Charlotte and we're only going to spend a few hours there, ate breakfast and go back to the airport the next day. Place was clean enough, provided enough breakfast, and airport shuttle so everything was very convenient at price almost half of similarly rated hotels. The facility itself has obviously undergone updating, but not all in the best manner (some bad spots literally just painted over); still, it was clean, bed was comfortable, it was perfect for what we needed. (I found 1 dead, dedicated baby roach in the desk top, which was odd because the rest of the room was very clean.)
Stayed 1 night in Jan 2025

8/10 Good

Chris

Business traveller
Liked: Property conditions & facilities, room comfort
It was good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would definitely stay here again!

The staff were all friendly and helpful. The room was clean, quiet, and comfortable.The airport shuttle was very prompt and a simple process. We would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Travelled with family, Travelled with group
We called for the shuttle for pickup at the airport. They told us 15 minutes, after 45 minutes a driver from another hotel took us to the property.
Stayed 1 night in Feb 2025

4/10 Poor

Graciela

Travelled with partner
Disliked: Property conditions & facilities
A couple of the lights in the room did not turn on; and some people woke us up banging on the door of the room beside us. Breakfast is very basic. I suppose it lived up to the price. I would stay here again for one night but not the whole week
Stayed 1 night in Jan 2025

10/10 Excellent

Ankush

Travelled with partner
We stayed here while our flight was grounded for bad weather overnight. Airport shuttle was convenient. Free breakfast was so helpful. Check in was easy. Very reasonably priced for what you get.
Stayed 1 night in Jan 2025

6/10 Okay

Heriberto

Liked: Staff & service
Disliked: Amenities
I seemed isolated
Stayed 3 nights in Jan 2025

10/10 Excellent

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just whai i needed for short overnight and air transportation
Stayed 1 night in Jan 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was perfect for night or two stay for a show.. Will be back, Thanks
Stayed 1 night in Jan 2025

6/10 Okay

Joaquin, San jose

Travelled with group
Liked: Cleanliness, staff & service, amenities
poor breakfast options
Stayed 5 nights in Jan 2025

6/10 Okay

Desaray

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
My door didn’t look apparently. However , none of my belongings came up missing.
Stayed 1 night in Jan 2025