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Quality Suites Pineville - Charlotte

2.5 star property

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Relax in our welcoming lobby, featuring a comfortable seating area and modern reception desk.
Compact kitchen with a sink, faucet, and microwave, as well as a coffee maker and dishwasher.
Relax in a stylish living space with a sofa, chairs, and bar area, featuring a large screen and kitchen.
Guests can enjoy a refreshing swim in this indoor pool surrounded by a spacious deck.
Two beds with green bedding and a dark headboard, set against a neutral backdrop.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9840 Pineville - Matthews Rd, Pineville, NC, 28134
  • Carolina Place
    ‪6 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Relax in a spacious room with a large bed, dark headboard, and a bedside table with a lamp.

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Relax in a cozy retreat with a comfortable bed, a bedside table, and a large window offering a view of the outside.

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

Cozy retreat with a sofa, desk, and chair, plus a framed picture above.

Suite, Multiple Beds, Non Smoking (2 Queen Beds, Sofa Bed)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (2 Queen, 2 Person Sofabed)

Two beds with green bedspreads and white pillows, a large headboard, and a framed picture adorn this stylish room.

Suite, Non Smoking (2 Queen, 2 Person Sofabed)

8.2 out of 10
Very good
(54 reviews)
  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, Non Smoking (1 King, 2 Person Sofabed)

Relax in a stylish room with a comfortable bed, flat-screen TV, and city views.

Business Suite, Non Smoking (1 King, 2 Person Sofabed)

8.8 out of 10
Excellent
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Two single beds with green bedspreads and brown mattresses, a bedside table, and a framed picture adorn this stylish room.

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Welcome to our reception area, featuring a modern design with a glass and metal reception desk and decorative metal framework above.

Comfort Suites Pineville - Ballantyne Area

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1002)
The price is €109
for 1 room
includes taxes & fees
20 Aug - 21 Aug
Comfort Suites Pineville - Ballantyne Area

About this property

Quality Suites Pineville - Charlotte

Hotel in Pineville with free breakfast and a fitness center
Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Quality Suites Pineville - Charlotte offers 75 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Pineville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Quality Suites Pineville - Charlotte. During your stay, you're just a quick walk from Little Sugar Creek Greenway. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 10 minutes by car from Carowinds Theme Park and 10 minutes from Charlotte Premium Outlets
Quality Suites Pineville - Charlotte offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Suites Pineville - Charlotte also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Suites Carolina Place Mall
Quality Suites Place
Quality Suites Place Hotel
Quality Suites Place Hotel Carolina Mall
Quality Suites Carolina Place Mall Hotel
Quality Suites Place Mall Hotel
Quality Suites Place Mall
Quality Suites Pineville - Charlotte Hotel
Quality Suites Pineville - Charlotte Pineville
Quality Suites Pineville - Charlotte Hotel Pineville

Quality Suites Pineville - Charlotte Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 505 out of 1007 reviews
Rating 8 - Good. 255 out of 1007 reviews
Rating 6 - Okay. 125 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 61 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Larita, norfolk

Travelled with group
Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shambra

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay very nice experience will visit again
Stayed 2 nights in May 2025

10/10 Excellent

Deloris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stayyy!!!! My family enjoyed it ! Was very clean and the staff was great as well !! We def stay again if in charlotte !!
Stayed 2 nights in May 2025

10/10 Excellent

Sharlene

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Sanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was fine the hotel is very clean. The people at the front desk was nice except for 1 lady that was not very pleasant
Stayed 2 nights in Apr 2025

6/10 Okay

Alisha

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The smell was horrible. Like really bad. The hallways filled with cigarette smell as well as my entire room. I’m glad I brought fabric freshener and disinfectant with me.
Stayed 1 night in Mar 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was accommodating and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Richard

Travelled with family and small children
Will probably look at other hotelsnin area. For price this one a little ran down, ac unit in room sucked...nearly at 60 barely cools.
Stayed 1 night in Apr 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Watch out for bedbugs!!

The pictures do not match the description of this location. My son slept on the pull out sofa bed the first night and woke up with 12 insect bites on one hand and 5 on the other. Later in the day we realized they had to be bed bug bites as 8 of them were in a straight line going up his hand and wrist. He was miserable all day. We packed everything up and checked out. I explained our issue with the owner and he, of course, argued with me that it was not bed bugs. Hotels.com further communicated with staff requesting a refund and no refund was issued. I then had to locate another hotel to complete our spring break vacation and pay for lodging a second time. Thankful he was the only one affected and we are not dealing with an infestation but very disappointed to say the least!
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia, Pawtucket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing!! Great location and property for families.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tamauria

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Dr. Kebulon

Travelled with family and small children
Disliked: Staff & service, amenities
The property is nice on the outside and the lobby is modern and up to date. The lobby restrooms were blocked off so you couldn't use them. The next morning, I informed the lady at the front desk about the issue in my room and she wasn't very friendly. In the first room, the handle on the shower was broken and not working properly. That afternoon upon returning to the property, the next room I was moved to, water was leaking from behind the counter in the bathroom. I didn't even bother to tell the front desk because of how I was treated the day before. The day of checkout, we were getting our things together, it was 11 o'clock on the dot and the housekeeper was knocking on the door. I answered and she stated that checkout was at 11am and I told her that we were getting ready to leave, as it was only 11am at that time. Immediately after that the phone ranged and it was front desk saying the same thing. I informed her that we were about to walk out of the room. I don't think that I will EVER stay at that property again. I have never been hounded and forced to leave because it was 11am on the dot. I could understand if they were to be sold out on a sunday night, but it was Easter sunday and the parking lot wasn't full on either night. I don't know what the urgency was but it was very upsetting and the experience was not a great one!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Liked: Staff & service
The smell of smoke was very strong in our room.
Stayed 1 night in Apr 2025

6/10 Okay

Earma

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Venues

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Mar 2025

2/10 Terrible

Whitney

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Apr 2025

6/10 Okay

Jasmine

Travelled with family
The bathroom was not very clean. I noticed our room door had a slight crack at the top like it was off track. Not only was our door like that, several on the second floor are like that. The pool was water was cloudy and there was a few people with children that allowed the children to run up and down the hall until 2:30AM.
Stayed 1 night in Mar 2025

8/10 Good

Theresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms
Stayed 3 nights in Mar 2025

6/10 Okay

Lashonda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who was there when we checked out was most helpful I think her name was lillian
Stayed 2 nights in Mar 2025