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Sleep Inn Matthews - Charlotte

2.5 star property

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Photo gallery for Sleep Inn Matthews - Charlotte

Pool
Free daily buffet breakfast
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

View in a map
9900 Matthews Park Dr, Matthews, NC, 28105
  • Place, Novant Health Matthews Medical Center
    ‪4 min drive‬
  • Place, Bowlero Matthews
    ‪4 min drive‬
  • Place, Matthews Heritage Museum
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby
Extended Stay America Suites - Charlotte - Matthews
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 420 reviews
The price is €78
includes taxes & fees
21 Dec - 22 Dec
Extended Stay America Suites - Charlotte - Matthews

About this property

Sleep Inn Matthews - Charlotte

Suburban hotel with free breakfast and a 24-hour front desk
This hotel features coffee/tea in a common area, a meeting room, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area, and a front-desk safe are onsite.
Sleep Inn Matthews - Charlotte offers 79 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Our customers tell us they enjoy the helpful staff at Sleep Inn Matthews - Charlotte. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • 14 minutes by car from Spectrum Center and 14 minutes from Queen City Quarter
  • Cats and dogs welcome for a fee
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Sleep Inn Matthews - Charlotte also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Matthews hotel.

Guests are served free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • In-room safe fee: USD 1.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Hotel Matthews
Sleep Inn Matthews
Sleep Inn Matthews-Charlotte Hotel
Sleep Inn Matthews-Charlotte
Matthews Sleep Inn
Sleep Inn Matthews Charlotte
Sleep Inn Matthews - Charlotte Hotel
Sleep Inn Matthews - Charlotte Matthews
Sleep Inn Matthews - Charlotte Hotel Matthews

Reviews

Sleep Inn Matthews - Charlotte Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 926 reviews
Rating 8 - Good. 273 out of 926 reviews
Rating 6 - Okay. 165 out of 926 reviews
Rating 4 - Poor. 94 out of 926 reviews
Rating 2 - Terrible. 79 out of 926 reviews

Reviews

6/10 Okay

Denna

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely the most uncomfortable bed ever. AC was weak and couldnt keep the room cool. The floor was dirty with bits of trash like peanut shells.
Stayed 1 night in Sep 2025

4/10 Poor

jacinta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally booked a 6-night stay to relax and clear my mind, but the conditions were unacceptable, and I left after only 2 nights. People were openly smoking weed in the parking lot, the room had a roach, and the carpet had a terrible odor. I even had to wedge a chair against the door for safety during my stay. This experience was a complete waste of money. The reviews and photos online are misleading—nothing like reality. Definitely false advertising. I will never stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Shawnda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Trish

Liked: Cleanliness, staff & service
Very nice staff, room was good. Shower took a bit to warm up.
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Liked: Cleanliness, amenities
Nice place
Stayed 6 nights in Aug 2025

8/10 Good

Clayton

Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, was quite satisfied with the property and its amenities.
Stayed 4 nights in Aug 2025

4/10 Poor

Tonja

Liked: Cleanliness
I did not like that the property was falsely advertised. It was advertised as a whole house but it was a duplex with the picture taken at an angle that lead you to believe it was a house. The parking advertised was mainly up the street from the duplex. I let VRBO know but it has kept the same ad posted and my review was cut short that presented actual information about rental
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

6/10 Okay

JRM

Stayed 3 nights in Aug 2025

2/10 Terrible

Shakuur

Disliked: Cleanliness, staff & service, property conditions & facilities
Roach infested and
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and comfortable. Workers are friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad for the price. We needed a place to stay that allowed cats since we were having work done on our house for the weekend. Over all not a bad stay!
Stayed 2 nights in Aug 2025

6/10 Okay

Trinton

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

ted

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Will stay here again soon
Stayed 1 night in Aug 2025

8/10 Good

Arthenia, Poquoson

Liked: Cleanliness, staff & service, property conditions & facilities
Bed in the room needs upgrade. Mattress terrible
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Liked: Amenities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

ted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very proffesional
Stayed 1 night in Jul 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

ted

Stayed 5 nights in Jun 2025

10/10 Excellent

ted

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere
Stayed 5 nights in Jun 2025

4/10 Poor

jessica

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pool not open dirty room
Stayed 2 nights in Jul 2025

10/10 Excellent

Corinne, St Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Overall the stay was very satisfactory. The hospitality, the comfort and cleanliness.
Stayed 5 nights in Jun 2025