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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
Lobby
In-room safe, desk, iron/ironing board, free WiFi
Front of property
Restaurant

Popular amenities

  • Pool
  • Gym
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
7821 Gateway Lane, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Concord Mills
    ‪12 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(53 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1006 reviews
Rating 8 - Good. 239 out of 1006 reviews
Rating 6 - Okay. 152 out of 1006 reviews
Rating 4 - Poor. 79 out of 1006 reviews
Rating 2 - Terrible. 99 out of 1006 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Donnie

Stayed 2 nights in Apr 2025

8/10 Good

Jacquline

Travelled with family
Liked: Cleanliness, staff & service
This is an older hotel, cleanliness is relative to age and upkeep with natural wear and tear. It could def use a remodel but will do for a night.
Stayed 1 night in May 2025

6/10 Okay

Tammie

Business traveller
Disliked: Room comfort

Didnt get what I booked

I booked a suite which should have included 2 double beds and a couch bed with a total 420square feet. What I got was 300 square foot double bed room for the same price of the suite.
Stayed 1 night in May 2025

6/10 Okay

Gary

So-so

The place needs a little updating.
Stayed 1 night in Apr 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in May 2025

8/10 Good

Antoine

Stayed 1 night in May 2025

4/10 Poor

Taylor

Liked: Staff & service
Hotel was affordable
Stayed 1 night in Mar 2025

10/10 Excellent

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel was fine as advertized limited breakfast but tasty room was small but great a/c and bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
Stayed 1 night in Apr 2025

2/10 Terrible

Charmaine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed bugs found in my room the last day of my stay! This ruined my entire experience.
Stayed 3 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

8/10 Good

Eric T

Stayed 3 nights in Apr 2025

8/10 Good

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool needs work
Stayed 1 night in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
I like the fact this property was close to the Zmax Dragway.
Stayed 1 night in Apr 2025

10/10 Excellent

Shawn M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay.

We were just in for an overnight after a concert. The front desk attendant was friendly and helpful, the room was clean and comfortable, and we enjoyed the chocolate chip cookies very much.
Stayed 1 night in Apr 2025

6/10 Okay

Rakesh

Liked: Property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey, monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

10/10 Excellent

Franco

Stayed 2 nights in Apr 2025

2/10 Terrible

Brittannie

I never stayed there and the bums tried to take money off my card
Stayed 2 nights in Apr 2025

10/10 Excellent

harvinder

Stayed 2 nights in Mar 2025

4/10 Poor

Chin

Liked: Cleanliness, amenities, property conditions & facilities
Someone had tried to get in my room uninvited at 2:30am. I tried to call the front desk over half an hour and no one answered. The following morning, I notified the front desk and was shrugged off as nothing had happened. Other than that, everything was good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Stayed 5 nights in Apr 2025