Sleep Inn & Suites at Concord Mills

2.5 star property

Choose dates to view prices

Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking
In-room safe, desk, iron/ironing board, free WiFi
Lobby
Front of property
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪15 min walk‬
  • Place, Concord Mills
    ‪1 min drive‬
  • Place, Hendrick Motorsports Complex
    ‪4 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪26 min drive‬

Room options

1 King Bed, Efficiency, Suite, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2
  • Free Wi-Fi

Standard Double Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(71 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Sleep Inn & Suites at Concord Mills

This hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
Sleep Inn & Suites at Concord Mills offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 565 out of 1128 reviews
Rating 8 - Good. 244 out of 1128 reviews
Rating 6 - Okay. 148 out of 1128 reviews
Rating 4 - Poor. 71 out of 1128 reviews
Rating 2 - Terrible. 100 out of 1128 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service
Very pleasant stay
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff. Good location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful friendly staff and variety for breakfast was great!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, friendly staff, and good prices. Will stay again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, property conditions & facilities
Clean room and great hospitality
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

JARED

Liked: Staff & service
Great staff, breakfast was decent. Beds are hard as a rock though.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fredonna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and it was spacious and I liked that I had no issues with my stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, property conditions & facilities
Great place. Staff is incredible!!! Love them!!! The breakfast staff are on point …
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Danya

Liked: Cleanliness, amenities, property conditions & facilities
The room was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfortable bed
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay and affordable
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donzell

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Wanda

Liked: Staff & service
Disliked: Amenities
Overall not to bad
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sheldon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel overall was a great stay the person that ran the 11 to 7 shift was a POS that is the only negative thing about this property.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ileah

Liked: Cleanliness, amenities, property conditions & facilities
The staff is always friendly & the place is very clean. It is my go to for my favorite local concert venue & easily accessible to shops & restaurants!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donzell

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! Definitely will stay again!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was very friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andyel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Cozy Bed, and Nice Staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Roshika

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice and room is very clean
Stayed 1 night in Nov 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Franklin R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient, check-in smooth, every staff member friendly and courteous.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

kytiesa

Liked: Cleanliness, amenities, property conditions & facilities
Great environment, besides the one truck that took up half the parking spots this place is great. There was no loud music or guest. The staff was great especially the woman who works in the afternoon with the gray and white hair. I forgot her name but she is great thank you.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Duane

Very professional.
Stayed 1 night in Feb 2026