SpringHill Suites Charlotte Airport Lake Pointe

2.5 star property

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Exterior
Free daily buffet breakfast
Iron/ironing board, free WiFi, bed sheets
Property amenity
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2223 CASCADE POINTE BOULEVARD, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Renaissance Park
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

Suite, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Queen Beds

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About this property

SpringHill Suites Charlotte Airport Lake Pointe

Hotel in Charlotte with an outdoor pool and free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. Housekeeping is available on request.
SpringHill Suites Charlotte Airport Lake Pointe offers 126 accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Microwaves and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free breakfast, free WiFi in public areas, and a free roundtrip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 7 minutes by car from Bank of America Stadium and 7 minutes from Charlotte Convention Center
  • Free airport shuttle service
SpringHill Suites Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. SpringHill Suites Charlotte Airport Lake Pointe also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Springhill Suites BY Marriott Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel
SpringHill Suites by Marriott Charlotte Airport South
SpringHill Suites Charlotte Airport Lake Pointe Charlotte
SpringHill Suites Charlotte Airport Lake Pointe Hotel Charlotte

SpringHill Suites Charlotte Airport Lake Pointe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 377 out of 489 reviews
Rating 8 - Good. 69 out of 489 reviews
Rating 6 - Okay. 22 out of 489 reviews
Rating 4 - Poor. 12 out of 489 reviews
Rating 2 - Terrible. 9 out of 489 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Owen

Stayed 3 nights in Oct 2025

10/10 Excellent

Keysha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good breakfast, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Jerry

Stayed 1 night in Oct 2025

10/10 Excellent

Eboni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bartender and ftont desk staff were wonderful. The one and only issue I had was that I asked for daily housekeeping and I did not receive that service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Olander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay with the Family!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were terrific
Stayed 1 night in Oct 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Reida, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Youvanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was blood on the desk.
Stayed 2 nights in Sep 2025

8/10 Good

Sonji

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tiffanie

Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much around the property because it’s near the airport but the hotel is very clean, nice and updated. Staff was very courteous. Only issue is you have to pay for parking. It should be free but it’s $11/day so not too bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

ANTHONY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the staff was excellent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Turned our frowns upside down

We were bummed when the copilot didn't show up for our trip to Grand Cayman. We missed our connecting flight and were stranded in Charlotte. The airline gave us a voucher for a dirty (but friendly) Microtel. This made us even more bummed. We left after 30 minutes and went to SpringHill Suites instead. Everyone was much friendlier and the place was spotless and clean. It felt great to be here.
Stayed 1 night in Sep 2025

10/10 Excellent

JENNIFER

Stayed 1 night in Sep 2025

8/10 Good

Sari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
We left by 10 pm that night
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

8/10 Good

Latoya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice. Don’t know due to the construction being done at the front was causing a sewage smell. The staff was very nice and helpful as my mom was in a wheelchair and the room was very mobile for her to get around.
Stayed 4 nights in Aug 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two cars were broken into on two separate nights. No security cameras or security staff on property.
Stayed 1 night in Aug 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was a plus, perfect location and they offer extended parking.
Stayed 1 night in Jul 2025