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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby lounge
Property amenity
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Charlotte Premium Outlets
    ‪2 min drive‬
  • Carowinds Theme Park
    ‪8 min drive‬
  • Billy Graham Library
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott Charlotte Southwest offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in a common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 25 and close September 01.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 526 out of 772 reviews
Rating 8 - Good. 131 out of 772 reviews
Rating 6 - Okay. 54 out of 772 reviews
Rating 4 - Poor. 28 out of 772 reviews
Rating 2 - Terrible. 33 out of 772 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
New hotel with modern decorum and room was very clean and ready for use. Beds were comfortable and A/C worked perfectly. Outdoor pool was really nice, minus the temperature due to the recent rain. Towels were provided and linens in the room were nice and big. The walk-in closet was wonderful and very spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Judy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice, convenient hotel. Will stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing
Stayed 1 night in May 2025

6/10 Okay

Josh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable, and the staff was very helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easily the best hotel in the Charlotte area. Stayed at a few including some of the expensive ones Uptown for a conference. But this one was far and away the best hotel that I stayed at in the North Carolina area. Huge rooms, everything is clean and new. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best for any stay in Charlotte. Great location, access to any part of Charlotte.
Stayed 1 night in May 2025

10/10 Excellent

Isis, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
First time ever staying in North Carolina and we truly loved our room it was so spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane

Stayed 1 night in May 2025

10/10 Excellent

tanishash

Excellent! The staff was wonderful, the room cozy & clean
Stayed 3 nights in May 2025

10/10 Excellent

Jason

Stayed 1 night in May 2025

10/10 Excellent

Justin

Stayed 1 night in May 2025

10/10 Excellent

Hector

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Girl at front desk was very nice and professional
Stayed 1 night in May 2025

8/10 Good

Bryttani

Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for my dog and me. They put us on the ground floor near the exit so I could take Daisie out as needed. The facility was clean and very quiet. Will definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very accessible and well kept. We plan on returning to Charlotte in the near future and will look forward to staying at Springhill again.
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Daniel, Coatesville

Stayed 1 night in May 2025

8/10 Good

AARON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would change is the orientation of the bathroom in our room. When traveling with others and you have to share a bathroom, the door is transparent so the light shines through even when you are trying to sleep. Other than that the room was nice and spacious
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Loretta

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The breakfast on the weekend was not great at all
Stayed 3 nights in Apr 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so clean and loved that it was close to a lot of stores and outlets
Stayed 2 nights in May 2025

8/10 Good

Cindi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were nice, however our rooms were not cleaned. Lots of misc. items paper, bottle caps, bandaid wrappers on the floor. We did notify staff, they sent a member to "Look" at it, She determined it did need to be cleaned and said someone would be up shortly. They never arrived. WE did notify them and the next day was told they "cleaned the room instead of a refresh. Bottle caps and bandaid wrappers remained on floor.
Stayed 2 nights in Apr 2025