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SpringHill Suites Charlotte City Center

2.5 star property

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Photo gallery for SpringHill Suites Charlotte City Center

Meeting facility
Meeting facility
Lobby
Exterior
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
311 East 5th Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪2 min walk‬
  • Charlotte Convention Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪15 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

32-inch Smart TV with satellite channels, TV, Netflix

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites Charlotte City Center

Hotel with free breakfast, steps from Spectrum Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite. Housekeeping is available on request.
SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the free breakfast at SpringHill Suites Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Steps from Spectrum Center and 6 minutes by foot from Bank of America Corporate Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly SpringHill Suites Charlotte City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Uptown Bar - This bar serves light fare only.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1004 reviews
Rating 8 - Good. 175 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for Hornets game.
Stayed 1 night in Mar 2025

10/10 Excellent

Saichon N

Stayed 1 night in Mar 2025

6/10 Okay

Sun a, Savannah

Disliked: Staff & service
It is in a great location for exploring the city, but it is noisy and has expensive external parking fees.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas, South Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real drawback to this place is the train tracks and noise from them. Other than that I would give it five stars. Great place to see a game at the arena!!
Stayed 2 nights in Mar 2025

8/10 Good

Shannon

Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sherri, Greenville

Liked: Cleanliness, staff & service, property conditions & facilities
Here for ACC tournament. Prime location
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel is across the road from the Spectrum stadium.
Stayed 1 night in Mar 2025

10/10 Excellent

alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right across from the arena. Great breakfast, friendly staff, nice gym.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and friendly staff. Overall clean hotel with comfortable beds . Walking distance to Spectrum Center.
Stayed 1 night in Mar 2025

10/10 Excellent

Chavez

Stayed 1 night in Feb 2025

2/10 Terrible

Olivia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the hotel was fine and breakfast was good but they charged me again for the hotel room when i checked in and said they were refunding it but somehow refunded a completely different card that’s not mine!
Stayed 1 night in Feb 2025

10/10 Excellent

Hannah

Stayed 2 nights in Feb 2025

10/10 Excellent

Mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location
Stayed 2 nights in Feb 2025

8/10 Good

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

joshon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I was there for
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and next to Spectrum center. Jordan checked me in and was great.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and clean!

Very Nice hotel to stay at for events at spectrum. Conveniency at its best! Very clean and smelled good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Larajia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great night's rest!!!

Everything was clean. The room looked great!!! The bed was soft, and the service was also good. We enjoyed it!
Stayed 1 night in Mar 2025

10/10 Excellent

Bianca

Stayed 2 nights in Feb 2025

10/10 Excellent

Telica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay…walkable to so many things Uptown has to offer. Added plus, the metro is close to the hotel. Clean, large rooms…plenty of space for a family of 5. Will definitely stay again. Side note: go to a Charlotte FC game! The atmosphere is electric and it’s so much fun!
Stayed 2 nights in Feb 2025

10/10 Excellent

Maddy

Stayed 1 night in Feb 2025

10/10 Excellent

Jazzmin

Stayed 1 night in Feb 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Pam was amazing!!!
Stayed 1 night in Feb 2025