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Aparthotel

stayAPT Suites Charlotte North

4.0 star property

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Photo gallery for stayAPT Suites Charlotte North

Terrace/patio
1 bedroom, desk, laptop workspace, blackout curtains
Exterior
1 bedroom, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Barbecue grill
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

View in a map
9655 Statesville Rd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪19 min walk‬
  • Place, Concord Mills
    ‪11 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Kitchen

1 bedroom, desk, laptop workspace, blackout curtains

Suite, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed, Accessible

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites Charlotte North

Aparthotel with free parking, near Northlake Mall
This smoke-free aparthotel features laundry facilities, gas grills, and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while a Smart TV with satellite channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
StayAPT Suites Charlotte North offers 87 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and include desks and kitchen islands. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with satellite channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

During your stay at stayAPT Suites Charlotte North, you'll be within walking distance of Northlake Mall. You'll find features like free WiFi in public areas and free self parking, plus laundry facilities. This upscale aparthotel has 87 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a dining area, and a sitting area
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Just a 3-minute drive from Northlake Mall and 10 minutes from University of North Carolina at Charlotte
  • Cats and dogs welcome for a fee
StayAPT Suites Charlotte North offers its guests barbecue grills, a vending machine, and laundry facilities. Public spaces have free WiFi. Free self parking is available.

This 4-star Charlotte aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Outdoor areas

  • Firepit
  • Gas grill

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 39 kg per pet
  • Fee: USD 25 per pet per day (maximum USD 150 per stay)
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board
  • Mobile key entry
  • Vending machine

Location highlights

  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive lockbox information
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 85 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

stayAPT Suites Charlotte North Charlotte
stayAPT Suites Charlotte North Aparthotel
stayAPT Suites Charlotte North Aparthotel Charlotte

stayAPT Suites Charlotte North Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 44 out of 104 reviews
Rating 8 - Good. 22 out of 104 reviews
Rating 6 - Okay. 20 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Grady, Clarksville

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Elevator was broken for the entire stay
Stayed 3 nights in Jul 2025

2/10 Terrible

Quotisha

Travelled with family
Disliked: Room comfort

Never coming back

GM is was rude and quite unprofessional. Customer Service made an error with our bill and he got mad at us and called the police. Needless to say he still mad. We are not!!! Good riddance. Train your employees correctly.
Stayed 28 nights in Jul 2025

10/10 Excellent

Lenore

Liked: Cleanliness, amenities, property conditions & facilities
Everything the whole staff was amazing..,looking forward to stay there again
Stayed 7 nights in Jul 2025

10/10 Excellent

Sheberria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that they offer a very smooth check in after hours! The property was very clean and modern. No complaints!
Stayed 1 night in Jul 2025

4/10 Poor

Nicholas

Disliked: Property conditions & facilities
It's for when u being cheap
Stayed 7 nights in May 2025

10/10 Excellent

Courtney

Liked: Property conditions & facilities
The bathtub was dirty a little and the toilet was clogging up. But overall it is a nice place to stay very spacious.
Stayed 1 night in Jul 2025

2/10 Terrible

shaquala

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived early for check-in but were told the room wasn’t ready—even at the 3pm check-in time. I called and was first told the room still wasn’t available, then placed on hold. Someone else came on and suddenly said it was ready. When we got there, the room was filthy. Crumbs on the pullout sofa, dirt on the bathroom floor, chipped paint, and nicks on the walls and doors. After returning later that evening from a funeral viewing (the reason for our visit), we discovered the TVs weren’t working—seemed like a connection issue. I informed staff, and their only solution was to switch us to another room because maintenance wouldn’t be back for another week. We viewed the other room, but it was just as dirty and even smaller. Since we had already wiped down the first room ourselves, we stayed put. The manager (the fifth in seven months, she said) noted the issues. The TVs eventually worked later that night, I called to confirm. The next morning, we tried to use the stove and oven, but the circuit kept tripping. We had to shut off power to the other appliances just to cook before the funeral. The manager was kind and helpful and did request a full refund through Expedia, but we haven’t received it yet. Overall, very poor experience. We won’t be staying here again.
Stayed 2 nights in Jul 2025

6/10 Okay

Quotisha

Travelled with family, Travelled with group
Stayed 28 nights in Jun 2025

4/10 Poor

Desiree

Travelled with family
Disliked: Room comfort

Unhappy

Mattresses were so bad. They had metal springs and painful to sleep on. Kitchen soap and paper towels, dish towel missing. Not enough toilet paper. Elevator was out of order. Fire alarm went off. Sofa so uncomfortable. Place has no hospitality service. Bath tub stained.
Stayed 1 night in Jul 2025

2/10 Terrible

Kishon

Disliked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Quotisha

Business traveller, Travelled with family, Travelled with group
Liked: Room comfort

Better

Stay was decent. Great customer service communication. The courtyard is my favorite place.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kishon

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2025

2/10 Terrible

Andrzej, Bradenton

Disliked: Cleanliness, amenities, property conditions & facilities
Lobby not open when checking in. Elevator was not working. Entire staircase area smelled like weed. Very loud at night with people screaming etc. Horrible overall experience & never again!
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Stayed 3 nights in Jun 2025

2/10 Terrible

Ileana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stole from our room.
Stayed 2 nights in May 2025

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is brand new and our room was very clean. However, it will definitely not stay that way until the property manager makes some changes. 1. The elevator was broken and they put us on the 3rd floor. I feel like SOME form of compensation should have been provided. 2. The stairways were dirty. The carpet needed to be vacuumed and it smelled of marijuana the entire stay. I saw electrical outlets in the stairwell. You think they plug in some air fresheners. 3. People are living in this hotel and they are running the hallways screaming from midnight to 5am. The only saving grace was the beds being at the back of the room. 4. It’s pet friendly and I heard dogs barking at 2am, 3am etc. 5. The office closes at 8pm so if you need anything, you’re out of luck. I would not chose a StayAPT again knowing they are really just housing for low class people.
Stayed 3 nights in Jun 2025

6/10 Okay

Francesca

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and convenient. The only downside was the elevator being down the entire week we were there and the fire alarm going off out of nowhere.
Stayed 7 nights in Jun 2025

4/10 Poor

Quotisha

Business traveller, Travelled with group
Disliked: Cleanliness, room comfort
This visit has been very disappointing. It’s been a huge turn over in a months time and the staff has gotten worse not better. It’s still fairly new, so I hope they can turn it back around.
Stayed 21 nights in May 2025

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, room comfort
This was a brand new facility that was working out the construction bugs. Staff was super!
Stayed 4 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The check-in was awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Jun 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Jayna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

TeAndrea

Travelled with family
Liked: Cleanliness, room comfort
Very good
Stayed 1 night in May 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025