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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Children’s play area – outdoor

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Free WiFi

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Quail Hollow Club
    ‪10 min drive‬
  • Place, Carowinds Theme Park
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Kitchen

8.4 out of 10
Very good
(8 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(23 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

7.6 out of 10
Good
(9 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,008 reviews
The price is €86
includes taxes & fees
30 Nov - 1 Dec
Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free breakfast, 8-minute walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 593 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aida

Stayed 4 nights in Jul 2025

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reall nice

Everything was relaxing and enjoyable.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHRISTOPHER, fayetteville

Liked: Cleanliness, staff & service, property conditions & facilities
Great option for large families or travel groups
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Aja

Liked: Cleanliness
Stayed 3 nights in Jul 2025

2/10 Terrible

cornelia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a comfortable stay

This is not for the staff at all. I was greeted with a smile and kindness at the front desk so the staff was great! Check in process was easy and fairly straightforward with no issues. When I got to my room the smell instantly hits you in the face and it smelled horrible. The carpet was extremely dirty and smelled of disgust. It was so dirty so disgusting my kids didn’t want to go to sleep in the bed but when they did they just played their clothes down and slept on top of that and we checked out first thing in the morning. We didn’t want to wait for the late checkout we left at 5am instead. Again this isn’t a negative review on the staff because they were amazing but if I could make a suggestion it would definitely help to make sure that rooms could use a deep cleaning and touch up the rooms better.
Stayed 1 night in Jul 2025

10/10 Excellent

Kydeesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suites are nice! The establishment overall was nice, down to the staff at check in/check out. I recommend staying here if you are looking for a home away from home :)
Stayed 2 nights in Jul 2025

6/10 Okay

Marquisha

Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and very pleasant. AC went out the first night, the fixed it very promptly. I was supposed to be compensated for the inconvenience however I still haven’t seen the refund.
Stayed 4 nights in Jul 2025

8/10 Good

val

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was spacious and overall clean. One issue but they seem to intend to resolve and gave me a credit for it. Unfortunately the hot tub was down which was the reason I chose to stay but still enjoyed the stay. Staff was kind and breakfast was okay. Enjoyed Saturday breakfast more than Friday. I would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Ronald

Stayed 2 nights in Jun 2025

10/10 Excellent

Remus

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
IT IS VERY NICE TO STAY IN THIS HOTEL FROM EVERY POINT OF WIEW . FOR OVER 15 YEARS, WHENEVER I COME TO CHARLOTTE I CHOOSE THIS HOTEL.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bebe

Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room Excellent Service Courteous Service
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with comfortable beds and sofa bed. Staff was extremely kind and pleasant and breakfast was delicious. Would definitely stay again!
Stayed 1 night in Jun 2025

10/10 Excellent

Kenwanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from Home.

If your traveling with your family thus is the perfect hotel for you. They offer rooms with full kitchen with dishwasher, glass top stove refrigerator, granite table countertops for your children to enjoy a nice meal. The beds are spacious soft and clean. The bathrooms were exceptionally clean with Dove products which were a plesant suprise. This hotel offers FREE LAUNDRY SERVICE. I'm boy mom so it came in handy. I was suprised to know they also had HAPPY HOUR. If your on a buget which in this economy most of us are. Happy Hour is where you wanna be. The ensemble of crispy chicken wings, french fries with nacho cheese sauce various dipps for your wings, fountain drinks, juice all in an area suited for comfort and relaxation. The dining room leads out to a courtyard your whole family can enjoy Staybridge Ballantyne locatiin has an indoor pool, we havent been able to enjoy yet but I'll keep you posted with an update on our experience. Ive added photos, unfortunately i wasnt able to get Happy Hour. I was too busy eating.
Stayed 2 nights in Jun 2025

6/10 Okay

Leslie

Travelled with family, Business traveller
Liked: Staff & service
The staff was nice with the exception of the person at the desk when I checked out. The front person at checkin and the maintenance person were very friendly. The property needs to be to upgraded. The furniture was dirty. When I went to flip the cushion the other side was worse. There were brown spots on the walls.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and I love the hot tub
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Good enough

Went to visit family. The room is good for that sort of trip, but the room needs an upgrade. Clean but needs an upgrade.
Stayed 4 nights in Feb 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness
this place was nice and clean with a friendly staff Hot tub was broken while i was there and that was the reason that i pick this place.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone at this hotel was absolutely wonderful. Everybody was friendly nice from the front desk to the workers. The maintenance housekeeping I will definitely go again and Brittany was a sweetheart at the social.
Italian night this was the dinner or should I say the little bites at the social?
Breakfast
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Travelled with family
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025