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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Exterior
Children’s play area – outdoor
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, Reclining Bulls Statue
    ‪6 min walk‬
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne Country Club
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.0 out of 10
Very good
(9 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(25 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

7.8 out of 10
Good
(10 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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includes taxes & fees
1 Jan - 2 Jan 2026
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About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free breakfast, 8-minute walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 594 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 98 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 52 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for a traveler needing a full kitchen in the room (fridge, dish washer, microwave, stove) plus tableware & silver. The added perk of a complete breakfast (with fruit!) and three evening meals was really appreciated. This location was well maintained, room was clean and well-serviced. Highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint is that the hot tub was “not in service”, for 2 weeks.
Stayed 10 nights in Sep 2025

10/10 Excellent

Cammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling solo with 2 kids under 2 years old and needed to check in early. Ms. CJ and staff made the process so easy! From providing an accessible room on the 1st floor to adding 2 cribs and even offering to assist getting our things into the room. This really made the stay, but I cannot leave out the fact that the place was clean and well kept, the included breakfast was great and had lots of selections and I slept like a baby once my babies were asleep!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roxanne

Stayed 1 night in Sep 2025

10/10 Excellent

Steven E

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OUTSTANDING

One of the better hotels we’ve stayed in. Staff here is exceptional. First hotel this year where EVERYTHING works. SAFE, local police patrol heavily at night. Quiet and comfortable. Nothing to complain about, highly recommend
Stayed 3 nights in Sep 2025

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and friendly. We enjoyed our stay but were a little upset the hot tub wasn't working.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accommodated us in every aspect . Will definitely be back.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Stayed 2 nights in Sep 2025

10/10 Excellent

Brien

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The room was immaculate, it was very quiet. Everyone that works there is so nice!! Thank you again CJ for helping me find the pool. CJ is the head of house keeping and she is amazing! Thank you all! We will be back again!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Fangxiao Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the hotel is outdated but very clean. Will come back.
Stayed 1 night in Aug 2025

2/10 Terrible

Moquisha

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
They Have Roaches I left my pizza out and when I got up to put the pizza up after my children were done it was roaches all over it
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the stay it was quite relaxing

The stay was amazing, other than a very overwhelming odor of marijuana almost everywhere in the hotel, no matter what time we left our room. The buffet breakfast was great as well, though the pool was a little too cold for us which is totally fine & we spent most of the time in the hot tub. We would stay again.
Stayed 4 nights in Aug 2025

8/10 Good

Derrien

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Aug 2025

6/10 Okay

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
When we arrived, there were a few ants around in th kitchen counters, and living area, we mentioned at the front desk, and they did spray.?And the tub had a slow drain while showering.
Stayed 1 night in Aug 2025

10/10 Excellent

Paisley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the suite room with the kitchen
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Travelled with family

Great place to stay

Very clean and comfortable room.
Stayed 1 night in Aug 2025

10/10 Excellent

JaLynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ethan

Liked: Staff & service, property conditions & facilities, room comfort

Very Functional!

Perfectly pleasant and spacious room, worked well to do remote work in for a portion of my day. Also a very convenient location for those looking to attend an event at The Amp Ballantyne.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Lakevia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious for our big family. All rooms comes with a sofa bed and kitchen. The kitchen had all appliances and utensils needed. We enjoyed the pool even though it was cold and the hot tub was perfect temp. The work out room had everything you need for a good experience. At night you could sit in the court yard and grill, play bean bag toss or simply enjoy the waterfall. Safe was very professional and friendly. The breakfast every morning was amazing due to it being buffet style. Great hotel and will definitely stay again.
Stayed 2 nights in Aug 2025