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Staybridge Suites Charlotte Ballantyne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Charlotte Ballantyne by IHG

Indoor pool, open 8 AM to 10 PM, pool loungers
Point of interest
Courtyard
Free daily buffet breakfast
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15735 Brixham Hill Avenue, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪6 min walk‬
  • Place, Ballantyne's Backyard
    ‪9 min walk‬
  • Place, Ballantyne Country Club
    ‪17 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Kitchen

8.2 out of 10
Very good
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(29 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Kitchen

8.4 out of 10
Very good
(30 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Kitchen

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms, Accessible, Kitchen (Communications Accessible)

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications Accessible)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible, Kitchen (Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(28 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen

7.8 out of 10
Good
(10 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Staybridge Suites Charlotte Ballantyne by IHG

Hotel with free parking, 8-minute walk to The Amp Ballantyne
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Limited housekeeping is available.
Staybridge Suites Charlotte Ballantyne by IHG offers 118 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Staybridge Suites Charlotte Ballantyne by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Amp Ballantyne. You'll find features like free WiFi in public areas, free self parking, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 1-minute drive from The Amp Ballantyne and 7 minutes from CSA OrthoCarolina Sportsplex
  • Local-area shuttle service available
  • Pets welcome for a fee (restrictions apply)
Staybridge Suites Charlotte Ballantyne by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Staybridge Suites Charlotte Ballantyne by IHG. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 2 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf
  • Golf carts
  • Indoor pool
  • Shopping

Family friendly

  • Children's games
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Charlotte Ballantyne Hotel
Staybridge Suites Charlotte Ballantyne
Staybridge Suites Charlotte Ballantyne by IHG Hotel
Staybridge Suites Charlotte Ballantyne an IHG Hotel
Staybridge Suites Charlotte Ballantyne by IHG Charlotte
Staybridge Suites Charlotte Ballantyne by IHG Hotel Charlotte

Staybridge Suites Charlotte Ballantyne by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 604 out of 1017 reviews
Rating 8 - Good. 218 out of 1017 reviews
Rating 6 - Okay. 100 out of 1017 reviews
Rating 4 - Poor. 43 out of 1017 reviews
Rating 2 - Terrible. 52 out of 1017 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sakeria

Liked: Cleanliness, amenities, property conditions & facilities
Honestly, everything was good from check in through check out. When i arrived the young lady whom checked us in was really nice & sweet. She made me feel really relaxed & valued on my first stay. Breakfast was really good, customer service was outstanding! Everything worked!! We will definitely return . I also got to meet Tonya! I read a lot about Her in the reviews & every one was right she was amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tonya, Calhoun

Stayed 2 nights in Nov 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, huge rooms. Especially the bath room. The only down side for us as women was there is no bathroom counter.
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and attractive room with plenty of space
Stayed 8 nights in Oct 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room nice to have sepreat bedrooms while we had repairs done to our house
Stayed 2 nights in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Yes, it was clean
Stayed 3 nights in Oct 2025

6/10 Okay

Leah

Liked: Amenities, property conditions & facilities
Rooms need pest control. They were ants throughout the room( in the kitchen area and on the ways). And our last day it was a centipede on the way. Other than that hotel was great
Stayed 4 nights in Oct 2025

4/10 Poor

Lisa

Liked: Cleanliness
The toilet paper dispenser is broken and sitting on top of the toilet. The room was 60° when we got in it. Our wedding guest gift bag was missing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yucan, POWELL

Stayed 6 nights in Oct 2025

10/10 Excellent

Tommie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great 👍 Staff was nice and friendly ☺️
Stayed 2 nights in Oct 2025

10/10 Excellent

William Joseph

Travelled with family
Liked: Staff & service, amenities
Best breakfast, convenient to highways. Black mold on white tile/grout in shower. Dirt/dust on air condition/heat vents. Stairwell rugs worn.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aparajita

Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Stayed 1 night in Oct 2025

8/10 Good

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, specifically Tonja, was super helpful, professional, and friendly. Great staff, great location, and very comfortable.
Stayed 1 night in Oct 2025

4/10 Poor

Denver

Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Brittany

Business traveller
Disliked: Staff & service
Front desk staff was horrible.
Stayed 3 nights in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Oct 2025

6/10 Okay

Lauren

Liked: Staff & service, room comfort
Staff was very nice but highly disappointed that we didnt know the hot tub wasnt working because that was the main reason we booked this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was exceptionally clean and the staff was awesome! The surrounding area is packed with things to do including an amphitheater within walking distance at the bowl! Ill definitely be back here
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here! Very clean and quiet. We were greeted with a hotel social hour featuring complimentary beer and wine, as well as a Mac & Cheese bar (a very nice touch). Apparently, they host this event on Monday evenings. The lobby was warm, cozy, and decorated for fall. The room was spacious and clean, and had everything we needed. The courtyard is lovely, and the pool looked clean (although we unfortunately didn't get a chance to enjoy it). It is right next to a cute sushi restaurant, and we enjoyed our breakfast - definitely above average for a hotel breakfast. I appreciate the efforts they made to go above and beyond.
Stayed 1 night in Oct 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our well-appointed one-bedroom suite was perfect for our needs. The cold citrus water at the entrance and complementary cookie was welcome after the long drive. The bed was comfortable, the suite was spacious, and kitchen had all that we needed. The pet-friendly room is a plus. We will stay again when we are in the area.
Stayed 2 nights in Oct 2025