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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

A self-service kiosk with a variety of food and drink options, including refrigerated items and a coffee machine.
A modern lounge area with a teal sofa, red and purple chairs, and a variety of tables.
A gym with stationary bikes, dumbbells, and exercise equipment.
A hotel with a modern design, multiple floors, and a parking lot.
A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
  • Place, Billy Graham Library
    ‪1 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪1 min drive‬
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a bed, a desk with a chair, a television mounted on the wall, and a shower area.

Room, 1 King Bed

9.2 out of 10
Wonderful
(106 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a bed, desk, chair, and TV.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, desk, chair, TV, and a window with a view of greenery.

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(142 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of trees.

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Free daily buffet breakfast
Hampton Inn & Suites Charlotte Airport Lake Pointe
Charlotte
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.7 out of 5, Exceptional, 1,187 reviews
The price is €100
includes taxes & fees
9 Aug - 10 Aug
Hampton Inn & Suites Charlotte Airport Lake Pointe

About this property

Tru by Hilton Charlotte Airport Lake Pointe

This smoke-free hotel features an outdoor pool, a fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a meeting room are onsite. Housekeeping is available on request.
Tru by Hilton Charlotte Airport Lake Pointe offers 108 air-conditioned accommodations with hair dryers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the free breakfast at Tru by Hilton Charlotte Airport Lake Pointe. During your stay, you'll be within walking distance of Billy Graham Library. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a meeting room, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from Billy Graham Library and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Tru by Hilton Charlotte Airport Lake Pointe offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton Charlotte Airport Lake Pointe. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charlotte hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Tru Lobby Bar - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Tru Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 753 out of 1069 reviews
Rating 8 - Good. 180 out of 1069 reviews
Rating 6 - Okay. 78 out of 1069 reviews
Rating 4 - Poor. 27 out of 1069 reviews
Rating 2 - Terrible. 31 out of 1069 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff | Good Area | Clean Room | Cozy Atmosphere
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shelli

Liked: Cleanliness, property conditions & facilities
The room was clean and the beds were so comfortable!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MaryBeth

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly and hoful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very nice breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

LaBria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 2 days and it was nice easy access to shuffle pick up from the airport for free. It was a overall nice experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tramessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. My only wish is that the pool was indoors or heated.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Jil

Liked: Cleanliness, staff & service
Adequate hotel to stay at to shuttle to CLT
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mallory

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff was very helpful, and loved the coffee bar!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dorin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and common areas. Parking extremely accessible and at $10 per night, you cant beat it! Breakfast was mediocre.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jevon

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great hospitality second time staying here will continue to stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean; however the mattress was very uncomfortable(hard). The breakfast was delicious and fresh.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Maddie

Liked: Cleanliness, staff & service, amenities
Staff and shuttle to the airport were great!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room. Friendly staff. Had to pay for parking separately.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, airport shuttle
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Check-in was easy and quick, room was very clean. Great shower and comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I were delayed and lucky enough to book a room at Tru. We enjoyed the snack bar, the pool table, and the large room. Every staff member we met was warm and welcoming.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay all around. Ryan and Patrick were wonderful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean comfortable room!!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights. The staff was wonderful. My only issues were the hard mattress and the tiny desk for working remotely. The room was very noisy as well and they provide zero water bottles in room.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, great breakfast, easy check-in and check-out
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lakeema

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and curteous front desk staff.
Stayed 1 night in Jan 2026